Emergency on a Saturday and this guy came through replacing my water line to the meter. So smooth and easy. And he is not a huge corporate company but he is as professional and more thanks Chen Plumbing
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This was my first experience with Chen Plumbing and I have to rave about how awesome Cody Butts was as our technician. Super friendly, explained everything, fast and efficient, and overall the work was very reasonably priced.
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Cody A. did a phenomenal job. Very communicative and efficient. He guided us through each step and obviously took his work very seriously. He answered all questions and ensured we felt confident in the work taking place. Our garage space (where the work took place) was left neat and clean as well, which I appreciate so much. I am also grateful to Christian M., who worked with Cody at our house on this project. Both gentlemen did a fantastic job. Chen Plumbing has a great team.
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Dawson did a great job. Very efficient and completed water heater replacement in timely fashion. Very clear in reviewing shut-off valve, heating levels and pilot light control. Also good product.
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The guys were professional and quick in their work
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We've had great experiences with Tim Chen Plumbing in the past. They've grown since we started using them several years ago. I'm glad to say Tim has hired other plumbers who are as thoughtful and thorough as he is. Coby explained what he was going to do, what he found, and what we need to consider and do going forward. I appreciate learning about our system, and it gives me a better appreciation for the plumbers and their work. Thank you, Coby!
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Five star overall, Brylen came out to repair hole in cast iron kitchen sink drain and he suggested also clearing up under sink drain lines, which was done. Looks great! He and the helper cleaned everything up and he presented me with the invoice. Five star overall Five star quality Don’t know about price, I’m not a plumber and I didn’t get other quotes. The office and I had a problem but I think that has been taken care of. The technician needs to be able to print the invoice rather than me trying to read it off an iPad, even on a cloudy day.
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Travis was knowledgeable, helpful, and went over all my options. I really appreciate the time and explanations. Wonderful technician!
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Cody found our plumbing issue and did a good job of explaining and fixing the problem.
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My plumbing technician was top notch. He was prompt, rigorous in his work, and did very high quality work. The problem was resolved quickly and I am delighted.
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Customer had both bathrooms in the home backing up. Pulled toilet and cleared soft tissue stoppage with camera. Noted to customer that the age, condition, and number of turns in the drain will likely lead to repeat stoppages. Also, informed customer the use of wipes, especially in a drain system with cast, will for sure cause future stoppages. Left quote to replace cast in basement.
Replaced Prv , add main water shut off valve in crawl space , replaced expansion tank , installed new western toilet
Replaced leaking water heater with new 59 gallon gas water heater. House pressure at 70 psi. Tested to ensure proper function and a leak free installation. No further issue at this time.
Customer had a 14 year old heater leaking from the t&p valve. Isolated the heater to stop the leak on the system and the house pressure is in a safe range. T&p failure is likely due to age of equipment. Replaced the heater with a new 50 gallon gas heater, a new thermal expansion tank w/bracket, a new shutoff, and a new pan. Replaced the copper gas line with trac pipe to meet code compliance. Tested all work to ensure proper function and no leaks. None were found.
Customer had a slow draining compartment in sink. Removed the old end outlet that was clogged and replaced it. Capped gas line as a courtesy from conversation with previous job and replaced two angle stops. Tested all work to ensure proper function and no leaks. Made customer aware that the previous trap was put in improperly below the kitchen sink and the bathroom sink. The kitchen sink can only be fixed by lowering the drain line.
Returned today to cut out the 2 40 gal electric lowboy water heaters that were leaking in the crawlspace with 1 new Rheem pro series 50 gal electric lowboy water heater. Installed up to code with new properly supported thermal expansion tank. Piped the new water heater in 3/4” pex a with new ball valve for the water heater and also new 1/2” pex a ball valve in proper configuration for the hose bib connection just outside the crawlspace and re routed the line with some new supports. Added new tee at the water heater for the expansion tank then connected. Connected the hot side then connected the electrical. Turned water back on and tested, no leaks. Once all air was out of the new water heater, turned breaker on. Water heater is now heating and operating as it should be. Home water pressure was good at 50 psi, safe range is 50-79 psi. 6 yr manufacturer warranty 2 yr parts and labor warranty from us
Fixed two slow sinks drain , one toilet tank rebuild , one toilet flapper replaced
Upstairs back to back toilets were clogged. Tried auger with no success. Pulled toilet, but due to double wye fitting we were not able to get the snake to turn down the drain. Made access onto the roof and ran snake down through the vent and cleared the blockage. Flushed toilets serval times to ensure proper function. Reset toilet and cleaned up. No further issue at this time.
Customer supplied and want to replace the three bathroom’s faucets and pop up assembly for the master bathroom and the hallway at the upstairs. Courtesy service replaced the flapper for the main level hallway toilet.
Homeowner states that he wants a to replace the garbage disposal and called us to change it out. Upon arrival homeowner greeted me at front door and showed me the garbage disposal area where the basket strainer was very deteriorated and leaking. I suggested replacing the tubular pipe basket strainer and garbage disposal which homeowner agreed to. I began by removing the old basket strainer tubular pipe and garbage disposal and installed a truck stock 1/2 hp garbage disposal and used new tubular pipe as well as a new basket strainer. Once it was all properly connected and installed I ran water to ensure there were no leaks or issues. Homeowner is satisfied with the service provided and also asked about a clean out for a later date.
Customer wanted two Kohler customer provided toilets installed. After installed, checked all areas for leaks and proper function. flush toilets several times.
Replaced leaking 3/4 “ blue polyurethane water service line behind building from water Meter to the building and connected to existing 3/4 “ copper pipe
Customer stated that service valve for toilet was leaking. Replace valve and tested. No leaks present at this time.
Replaced a leaking 40 gas water heater , supply and installed a new 40 gas water heater with 9 years warranty
