Very professional, answered my questions and took the time to explain everything
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We recently had the pleasure of working with Tim Chen and Victor and Chen Plumbing, and I can confidently say they exceeded all our expectations. From the initial consultation to the completion of the job, their professionalism, expertise, and attention to detail were second to none. Tim Chen and Victor Jahuey clearly explained the problem, provided a detailed estimate, and offered practical solutions without upselling unnecessary services. Their punctuality was impressive—they arrived right on time and worked diligently until the job was completed. They left the work area spotless, which is a rarity in this industry. It’s evident they take great pride in their work and value their customers. What truly stood out was their friendliness and willingness to answer my questions. They made sure I understood how to maintain the system and avoid future issues. I would highly recommend Chen Plumbing to anyone in need of reliable and skilled plumbing services. They are a trustworthy professional who delivers outstanding results. I’ll definitely be reaching out to them for any future plumbing needs!
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Juan, with Chen Plumbing, did a great job installing our new water heater (including bringing it up to current code) and fixing our front faucet cut off valve. He was pleasant, communicated well, patiently answered all our questions, went over everything he did, and made sure we were satisfied with the results (which we were). Very efficient and professional. The area was totally cleaned up, no leftover debris of any kind. It was a very smooth experience and the price was much less than 2 other big name service providers I had gotten quotes from. Will use Chen Plumbing for any future needs.
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Victor knew what needed to be done, and he and his team wasted no time in completing the job! Expert execution!
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Juan was patient and knowledgeable and answered all of my questions. He guided me to making the best decision regarding my problem.
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We always appreciate the responsiveness and professionalism of the Tim Chen Plumbing team.
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Cody was great assistance and got the job done fast. Would recommend!
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Hunter is a very personable young man, and very professional.
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Hunter was wonderful! He's been out to help us twice in two weeks for multiple fixes. Highly recommend Hunter and Chen Plumbing,
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Cody & crew were considerate and did a wonderful job of replacing a toilet. I'll definitely be asking for him again!
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Quick, efficient, courteous. Came in a pinch.
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Shut down water to home and drain down 50 gallon, gas water heater, as well as potable water system. Shut off gas to water heater and disconnect ventilation line. Transition three-quarter inch CPVC line to three-quarter inch copper and install new three-quarter inch ball valve and pressure reducing valve on copper. Cut out and remove water heater and remove stand. Place new 50 gallon gas water heater in pan and extend down waterlines and ventilation line. Cap off thermal expansion tank line and furnishing install new accessible thermal expansion tank. Connect all piping and test thoroughly before lighting new water heater.
For this job, I worked on installing a new toilet and clearing drain. Lots of wipes were removed from drain. Advised customer not to use them no more.
Left quotes for multiple repairs. Expansion tank leaked out of inflation port when I tested. Had to cut out and remove expansion tank. Water pressure was too high in the home. Forgot picture of water heater label.
Shut off water. Coming back Tuesday after ice melts and crawlspace dries out as it is currently flooded with 6” of water.
Fixed frozen blocked T p line and tankless condensation line with new pipe to outside
Dish sink drain clogged. Gave customer estimate to run sewer machine down drain. Customer approved estimate. Ran flexshaft cleared drain line. System is draining with no leaks or issues. Informed customer the petal is in the slab and it was clogged with grease. System is draining right now.
Ran drain camera from 3 inch clean out after removing mop sink to gain access. Ran camera approximately 35 feet to septic tank. Septic tank completely full of water. Advise customer to get septic tank pumped and leach field diagnosed.
50 gallon gas water heater was replaced in basement Installed new pressure regulator and new main house shut off valve Bar sink faucet was replaced
For this job, I worked on installing a new water service line from meter to the inside of crawlspace where main line comes in the house.
For this job, I worked on installing 50 gallon Rheem gas water heater. Also installed new shut off valve 1/4 turn for hose bib.
