I was rudely treated several times by your office manager when I asked for both a warranty and a manual for my water heater and was arrogantly, and rather brazenly incorrectly told that a printed warranty was. I longer provided by manufacturer. The faucet drips a tad after the new cartridge was installed but rather than work with your firm again I learned to live with the irritant. It would take a personal apology from the owner to ever work with your firm again.
Overall Experience
Quality
Price
Convenience
Installed 50 gallon Bradford White water heater. Signed up for No Drip Club membership.