I can't say enough good things about KC Water heater. Our home was built in 2009 and an AO Smith water heater was installed. 2 days ago, the old water heater developed a leak on the top of the unit and was spraying water all over our utility room. The old heater was under warranty but we were told that the labor portion of the replacement was our responsibility. We were quoted a $600 service fee and the new heater would only have the balance of the old warranty. Additionally, it would take 5-7 to get the new heater in. I then contacted KC Water Heater. We discussed possible options. Chase was extremely knowledgable and educated us about water pressure, expansion tanks and hybrid savings. We decide on the hybrid and he installed it that day! In addition to his knowledge and expertise, Chase is a true professional. He contacted me later to let me know that his truck may have leaked some oil on my driveway and wanted to make it right. My husband and I have considerable work done on our house this year and lots of unrelated damage. KC Water Heater is the only contractor to acknowledge the damage and offer to fix it. The damage is very minor and not worth any extra effort. Awesome job KC Water Heater!
