Chase Thompson is a Master Plumber and offers the best service in this area. I researched 5 businesses and Chase offered the best service and value - quality product (AO Smith), best price, educational about replacement (including realities of Expansion Tanks), very respectful of your home and charged exactly what he quoted over the phone. Also tested water pressures and explained general maintenance of new water heater. Do your research, then compare with Chase at kcwaterheater.com.