When I called Chase to get a bid to remove two water heaters and replace with one heater he was able to give me a competitive bid over the phone. He showed up quickly, on time, and was very professional. During the replacement process Chase was able to answer all of my questions related to the installation and maintenance of the new water heater. Though the job required a few extra parts and steps, Chase still honored the original bid, and didn't upcharge for the parts. I would definitely recommend Chase to friends and family.