Jeff called to let me know he was 30 minutes away and showed up promptly. He was courteous, friendly and knew his stuff. We discussed pricing and options for service before he brought in his gear. As a DIY homeowner, it was tough to admit that I could not get the job done right on my own. Jeff was cool about it, gave me a fair price and did excellent service. These guys are great. My plumbing company of first resort!