Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Very competent, arrived on time, answered questions and professional.
Overall Experience
Quality
Price
Convenience
Tenet stated leaking in guest bed room in second flood and the kitchen ceiling directly below guest bedroom. Found hvac unit drain pan in attic completely filled with water and leaking down into guest bedroom floor and to the ceiling of the first floor below that. HVAC company needed Job is completed
Customer stated: they had no hot water. Tech notes: called out today to look at a home with no hot water. While on sight I found the hot water heater didn’t have a a flame on the burner assembly. So I lit the burner using the gas control valve and found the water heater is functioning properly as should. Resolution: relit the water heater. Job status complete.
Tenant Stated: They had no water through out the home. They also had a leak coming from the yard that was pouring into the street. Tech Notes: Upon inspection I found that the water was shut off at the water meter which is the reason the tenant is not able to get any water through out the home. I found that there is a leak coming the water meter, and is coming from the 3/4” PVC fitting that connects to the galvanized piping for the water meter itself. I let the tenant know I would need to shut off water to whole home as well as at the meter to dig around the meter box to make necessary repairs. Resolution: I was able to successfully cut out section of 3/4” PVC piping located in front yard/connected to the meter, and replace with brand new 3/4” pex piping along with fittings with no issues. I fully pressurized the whole line with no issues or leaks. I was also able to successfully repack the dirt/soil around the water meter with no issues. Job Notes:**Please bill out to ResiPro as
Came out today to preform the annual water Heater flush Flushed out heater heater for 15 mins to insure the tank was cleared Job is complete
Came out today to do annual home inspection home was re-piped about two years ago. Water heater is only two years old. All fixtures are working appropriately at this time. Quote to shut off valve in the basement for access is ready to send. Job is complete
Customer stated no hot water Found the 40 gallon water heater from 2018 had been leaked on for some time from the ice make line from the saddle valve for the fridge. Attempted to relite water heater but it is no lighting. The gas control valve and burner assembly is heavily corroded. Water heater need to be replaced and ice make line demoed out and an ice make box put in behind the fridge to insure there is no more leaks that can damage the water heater Estimates built and ready to send. Job is not completed.
Customer states: leaking kitchen sink and leak in hallway bathroom shower Technician notes: out today to inspect the leak under kitchen sink and hallway bathroom shower leak. The kitchen sink is leaking due to tubular and basket strainer not being installed properly. Rebuild tubular and installed new basket strainer. Filled sink up 3 times and checked and tested for leaks. Everything is working as it should. Hallway bathroom shower was leaking due to shower arm not being installed properly and only being hand tight. Removed shower arm and applied Teflon and pipe dope and tighten down properly. Checked and tested for leaks. Everything is working as it should at this time. Job status: complete Job notes: please bill resipro Estimates: no further needed
CUSTOMER STATED: The tenants complaint is that the hallway bathroom the tub shower leaks on the back side of spout and the tub spout moves when they divert it to the shower The hall bathroom lav sink drains slowly The master bathroom shower the handle pulls off TECHNICIAN NOTES: I found the tub spout in hall bathroom dose move and it dos leak at the back of the spout The lav sink is draining with no issues The master bathroom shower handle does pull off because the handle adapter the screw had become loose RESOLUTION/RECOMMENDATIONS: I replaced the tub spout I braced the tub spout I tightened the master bathroom shower handle No issues with the hall bathroom sink drain JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW) No estimates needed No visible cle
Customer stated The tub was leaking and the disposal was not working Upon further inspection found the tub to be leaking from the over flow plate where it was improperly installed and found the disposal to be jammed Fixed over flow plat and filled tub to test Tub is working properly at this time Unnamed disposal tested Disposal is working properly at this time
Customer stated: the whole home is stopped up. Tech notes: called out today to look at a whole home stoppage. While on site I found no clean out and no man holes while entering the neighborhood. Home owner stated they had a different plumber out who had supposedly cleared it but started clogging again immediately after they left. Resolution: I recommend having the septic tank pumped. Job notes: this job is a resipro job. Rear hose bib is broken and won’t turn on. Front hose bib is street pressure. Job status: not complete
CUSTOMER STATED: leaking water heater TECHNICIAN NOTES: Out today, customer has a GE electric water heater 50 gallon, that is leaking from the top. Submitted to choice through online portal, awaiting approval 02/19/24 lee arrived on site Unboxed new heater and started to drain down old heater Upon un boxing of the new heater found the new heater to be damaged drain down valve was broken Will need new heater replace before it can be installed and Reuther trip will be need for job We will have get with choice about heater RESOLUTION/RECOMMENDATIONS: submitted to choice and waiting for approval JOB NOTES: please bill accordingly JOB STATUS: not complete Not completed AUTHO: submitted through online portal, awaiting approval from choice ESTIMATES: please send service estimates to customer Out today 3/8/24 Trevor J. Return trip to install the new 50 gallon electric water heater in the main level garage on a stand with code requir
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
We arrived at the home and no one answered the door I called the tenant and they told me that someone else had come out yesterday and fixed the issue No one home no work performed
The tenants complaint is they received a high water bill We found the meter was spinning and you could hear water spraying at the meter We dug at the meter and found a sinch ring that had became loose and was allowing the water to leak out of the line We cut out the bad ring and made a swing joint repair to the water line tested with no issues Job completed No new estimates are needed
The tenants complaint is that they are seeing water damage to the basement ceiling in the same area as before We found a large area of water damage in the basement ceiling We cut the ceiling to determine where the leak is coming from We found the Leak coming from the cold side of the guest bathroom shower I removed the handle and found the packing nut was screwed completely out of the stem allowing water to spray into the handle We also found there is high water pressure I recommend replacing the shower valve We did go ahead and tighten the packing nut back into the stem and that has stopped the leak We replaced the prv in the crawl space Tested with no issues Job completed Estimates built and ready to send No visible clean out