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Shane returned to our brand new home for the second day in a row. Our floor installers were pulling up the ceramic tile to install luxury vinyl and as they removed a nail, it was in a water pipe. (We had the same problem the day before) water was squirting up in our new home. Shane arrived as I had requested and he was polite and professional with a friendly demeanor. The work was completed in a timely fashion.
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My Guy plumbing always communicates well and does top notch work
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Overall Experience
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Overall Experience
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Great workmanship! Came in and introduced themselves then we discussed a few issues with water leaks and valves. They gave us several quoted options and preformed all the necessary work in a clean orderly fashion. They didn’t leave until we were completely satisfied with everything. Would definitely highly recommend Charlie and Danny for any of your plumbing needs.
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Shane and Darrin saved the day! They provided excellent service in assessing and resolving the situation. I had a party that day with 50 people at the house! They saved the day!!!!
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Jerome and Jacob were very professional and personable. They gave me a quick estimate and told me if there were any complications or other damage they would have to revisit the cost. Very honest and pleasant. Positive experience. On the cost, I thought it was a little expensive because there was not a lot involved in the repair.
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Charlie was very knowledgeable and informative. The service Charlie and Javon provided was exceptional. I would definitely recommend my guy plumbing to anyone who needs to have plumbing repaired in their home.
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Overall Experience
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Overall Experience
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Overall Experience
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Matt and Sam were great! Explained everything clearly, they were professional, patient, and helpful. They did a great job fixing my kitchen sink and water heater. Fast, efficient, and fair pricing. This is the second time I’ve used MyGuy and never had an issue.
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Overall Experience
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Brian and apprentice Joe were fantastic. Tackled the issue swiftly and explained the process. Also, staff called and were able to fit me in the schedule early which was a plus! Always a wise choice when choosing My Guy! You never disappoint!
Overall Experience
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Convenience
Winterize outdoor shower and dock line. Bayville, NJ 08721
Today we arrived to assess toilet flange. After inspecting we noticed customer has a main line stoppage. Myguy plumbing cleared the line. After Myguy plumbing cleared the line. Myguy ran water multiple times to ensure their were no more stoppages as of right now their are no issues and everything is working as should. Myguy plumbing will return at a later date to locate the issue in the line.
Arrived on site to clear main line. After clearing the main line we put a camera down the line and found roots about 27 ft out. We will get a senior tech out to give accurate estimate for permanent fix.
Upon arrival customer stated they had a backed up lav sink as well as a toilet that was not filling properly. MyGuy confirmed lav sink was clogged and backed up immediately and we also confirmed the fill valve for the existing toilet is not is not filling up the tank. I provided options for the work to be completed. Client would like to ponder the options given and give us a call back with their decision. If client calls us back we will credit today’s diagnostic fee towards the cost of any option given.
Customer stated that they had a leak on their spray hose for their faucet and a leak in the crawlspace. After inspecting we realize that the spray hose is built into the faucet. My guy plumbing will have to replace faucet. There is a lot of sewage in crawlspace, my guy plumbing fixed the initial leak. After testing, we realize that there is a leak on the toilet line in order to fix this customer will need to have crawlspace pumped out to get all the sewage out to access toilet line. We made customer aware of this and left an estimate to return and repair flange once customer gets sewage pumped out of crawlspace Myguy plumbing will return to repair flange.
Arrived to the home, customer stated an active leak from the first floor and into the basement. I diagnosed this as a failed angle stop valve under the laundry sink. I provided options for replacement and customer would like to replace both valves. Shut water off to the home and drained the system. Cut out and removed existing angle stops from the home. Supplied and installed new angle stop valves under the sink. Secured my connections and turned the home back on to check for leaks. There are no leaks at this time Replace supply lines for the faucet as well.
Arrived on site to complete annual home inspection customer stated that their tub was draining slowly. As part of the inspection Myguy plumbing cleared line for shower, after inspection was completed Myguy plumbing did not find any issues everything is working as should Ph 7.4 Hardness 3 Pressure 65
Arrived to home for leaking pipe in basement. Upon inspection found dripping thru sub floor. Determined leak was in wall of bathroom behind mirror. Opened wall and found 2 pin hole leaks. Repaired leaks but meter was still spinning. Customer had dripping cartridge that I replaced. Meter stopped spinning. No leaks. Basement is still dripping most likely due to residual water. Called Allstates for restoration. Told costomer to keep eye on dripping in basement and if it doesn’t stop to call us. Highly recommend installing a water softener in home. Hardness is at 3 which is typical but this will prolong life of plumbing in home and also other benefits. Leaving estimates for new toilets as well due to age and the facet we may be installing softener.
Performed annual home inspection. Bayville, NJ 08721
Arrived on site today to complete customers annual home inspection. After inspecting we wrote up options to get everything rectified on what we found on the inspection. For today, the customer would like to have options emailed over to them. Myguy plumbing started up boiler, and at this time their appears to be no leaks found everything is working as should.
Extended relief valve so drawer is able to open.
Provided options to replace tub, spout, and expansion tank. Bayville, NJ 08721
Arrived on site and removed old Navien tankless and installed new Navien tankless and brought everything up to code. Tested all work and everything appears to be in working order and there appears to be no leaks at this time. Customer is going to finance job through save green. If customer does not get approved we will run them through service finance to collect payment. Registered unit with Navien.
Arrived on site client stated her daughter dropped a shampoo bottle cap down the drain. Vacuumed out water from the shower trap and sent camera down the line to inspect. Shampoo bottle cap was really small and appears to have went further down the line into the main sewer. Clients shower is draining as it should.
