Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
MyGuy Plumbing was great! Matt &Errol were very professional and explained everything that needed to be done and why. They wore little booties while they were in my house and even asked if there were any other plumbing concerns while they were here. They repaired my valves in a timely manner.
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Overall Experience
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Shane returned to our brand new home for the second day in a row. Our floor installers were pulling up the ceramic tile to install luxury vinyl and as they removed a nail, it was in a water pipe. (We had the same problem the day before) water was squirting up in our new home. Shane arrived as I had requested and he was polite and professional with a friendly demeanor. The work was completed in a timely fashion.
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My Guy plumbing always communicates well and does top notch work
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Overall Experience
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Convenience
Overall Experience
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Convenience
Great workmanship! Came in and introduced themselves then we discussed a few issues with water leaks and valves. They gave us several quoted options and preformed all the necessary work in a clean orderly fashion. They didn’t leave until we were completely satisfied with everything. Would definitely highly recommend Charlie and Danny for any of your plumbing needs.
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Shane and Darrin saved the day! They provided excellent service in assessing and resolving the situation. I had a party that day with 50 people at the house! They saved the day!!!!
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Jerome and Jacob were very professional and personable. They gave me a quick estimate and told me if there were any complications or other damage they would have to revisit the cost. Very honest and pleasant. Positive experience. On the cost, I thought it was a little expensive because there was not a lot involved in the repair.
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Charlie was very knowledgeable and informative. The service Charlie and Javon provided was exceptional. I would definitely recommend my guy plumbing to anyone who needs to have plumbing repaired in their home.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on site customer interested in installing a tankless. Upon inspection found that the gas line will need to be increased to 1-1/4 up to the tee that is feeding the boiler and tankless. We will need run exhaust through the roof and customer will need to get a roofer to install the roof boot and air intake will be ran out the side of the home. Gave. Options and customer is getting a few other estimates before making a decision. Waived visual diagnostic fee
Arrived on site customer stated that they are having an issue with t&p valve leaking and noticed expansion tank was on the hot side and icemaker connection is leaking. Upon inspection found that the expansion tank has failed and it is located on the hot side and the connection at the fridge is leaking. Replaced expansion tank and installed on cold side and made new connection to fridge tested work and everything appears to be in working order and there appears to be no leaks at this time.
Installed new stove and gas line. Whiting, NJ 08759
Arrived on site client stated that a pipe broke underneath while Home Depot was installing her new dishwasher. Upon inspection client had a 3/4 brass dishwasher tailpiece that snapped. Replaced dishwasher tailpiece and connected dishwasher hose to the pipe. Tested for leaks with hot water and when testing the trap union started slowly leaking due to having to take everything apart. Took trap apart and put pipe dope on it and tested for leaks again with hot water. There are no leaks at this time at the dishwasher connection or the trap union.
Arrived on site customer stated that they have no heat. Upon inspection found that the unit was going into lockout due to the fan malfunction. Contacted dunkirk tech support and they stated that the blower motor is failed and will need to be replaced. Gave options on repairs and customer would like to move forward with work but will need to order parts. Collected $100 down deposit and will be ordering parts and contacting homeowner when parts are in hand.
Arrived on site customer stated that they are having some issues with their Navien combi and would like some baseboard cut and capped. 1. Condensate line runs into the crawl 2.Potable expansion tank on heat side 3. Error code for abnormal water feeder 4. Repipe exhaust and intake Repiped condensate line to condensate pump and ran tubing to laundry standpipe, replaced expansion tank, contacted Navien registered unit and they stated the abnormal water feeder was most likely due to the potable expansion tank. They recommend keeping an eye on it if it occurs again contact them. Navien stated vent terminations were proper for their unit. Tested all work and everything appears to be in working order and there appears to be no leaks at this time. Collected payment.
Arrived on site customer stated that their outdoor shower water line bursted. After inspecting we found that the Moen posi temp shower valve has failed. Myguy plumbing will install a new Moen posi temp shower valve for the outdoor rinse station. After all work was completed myguy plumbing tested for leaks. After testing for leaks myguy plumbing drained down the whole outdoor rinse station to ensure it does not freeze. After all work was completed myguy plumbing tested for leaks are no leaks were found. Everything is working as should. Myguy plumbing will return in the future to install new ball valves for outdoor rinse station
Completed rough pipe work for gas install. Whiting, NJ 08759
Arrived on site to complete customers annual home inspection. After inspecting, there are no issues that we found. We brought up flushing the water heater to the customer and customer has a contract with New Jersey natural gas. Everything is in working order.
Clean aerators and water pressure is ok now
Arrived back to the home, at the first time of the estimate, a line item was on there for replacement of Dw tailpiece. At the time the work was completed, I had forgot to replace the tailpiece. We arrived today to replace the tailpiece for the client. I replaced the tailpiece and pressure tested the sink to check for leaks. There are no leaks at this time. Client would like a quote to relocate how the discharge is for the wash out for the existing well system, will leave a quote for that work to be completed.
Customer stated that they had slow draining lav sink. After inspecting we found that the drain is slow. Customer would also like replace faucet. Myguy plumbing presented the options to the customer. Customer would like to move forward with a new faucet. After myguy plumbing installed faucet and pop up assembly, myguy plumbing filled the sink up multiple times and tested for leaks or issues, at this time everything is operating as should no leaks, everything is draining as should.
Arrived on site client stated her kitchen sink was backing up and she had a crack in a pipe below the kitchen sink. Upon inspection client had a crack on one of the nuts and we also noticed the basket strainer was old and rotting away. Clients kitchen line in the basement was slightly bellied. Today we replaced the basket strainer, 3/4 dishwasher tailpiece, and trap underneath as well as hydrojetting the kitchen line and strapping it in the basement. Tested for leaks under the sink and tested for kitchen sink flow. There are no leaks and the kitchen sink is now draining as it should.
Arrived on site customer stated that they are remodeling their bathroom and would like to have the toilet installed, hose bib under vanity, faucet, drainage, shut off valves and trim installed. Gave options for customer supplied and us supplying. Customer would like to speak with wife before making a decision. Collected diagnostic fee and will credit towards work quoted today.
Arrived on site client stated that their kitchen sink was backed up. Upon inspection client also had a leak that he attempted to repair under the kitchen sink himself. Client stated they also attempted to snake it themselves. Gave options to hydro jet the sink drain and to fix the drainage underneath the sink. Hydro jetted and snaked the kitchen multiple times and when done we repipe the kitchen drainage and tested for leaks and sink drain flow. There are no leaks at this time and the sink is draining as it should. Cause of clog appeared to be a bad grease blockage.
