The Carols and his associate were polite and professional - very courteous, explaining everything without condescending. They were careful to be neat and clean up after themselves when the work was done.
Shane and his partner were amazing!!!!!!! They let us know exactly what was wrong and didn’t leave until everything was complete!!!!!! They took their time and helped us through everything! The work they did was very neat and they cleaned up completely before they left!
Knowledgeable with a side of excellent personality. Took care of my plumbing problem quickly and efficiently. Explained the problem, the solution (with options), and final outcome. Felt comfortable and satisfied with the work. Great company and worker.
Technician Carlos was was very thorough in doing the plumbing inspection. He clearly and completely explained what he would do during the inspection. He was professional in his manner. Carlos took his time installing the replacement filters. He diligently checked his work. 8
Great communication showed up when they said they would completed the job double and triple checked everything
Shane was an excellent plumber but an even better salesman. We never buy service contracts since we don’t believe in them but Shane convinced us to buy not one, but 2, service contracts for each of our 2 homes. He fixed 2 plumbing problems in both of our homes. He was thorough, clean and neat and he was very professional. Will ask for him again.
Both workers were very pleasant and helpful. They explained everything even the costs. Did a great job and cleaned up. I am very happy with the service. Thank you for getting me scheduled so quickly.
OUTSTANDING. SHANE EXPLAINED EVERYTHING THAT NEEDED TO BE DONE. SHANE AND MATT WERE PROFESSIONAL, KNOWLEDGABLE, THEY KEPT EVERY AREA THEY WORKED ON CLEAN AND DIDN’T LEAVE A MESS BEHIND. THIS IS THE SECOND TIME I USED MY GUY PLUMBING AND WILL CONTINUE TO USE THEM. THANKS.
I called my guys plumbing to deal with my toilet, not flushing. There was a glitch in their automated system, so there was a bit of a delay, but they offered me a discount for the inconvenience without me asking for it, and probably came out this morning at 9 o’clock. While Joe was giving me the estimate for the toilet issue and giving me options to choose from, he basically said I was part of the my guy’s family. They had been out recently to replace my hot water heater that went on me. So all he was working up the estimate he asked if there is anything else he could do for me. I mentioned that I would like to get it all weather spigot on the one side of my house and asked if he could work up an estimate he did and I agreed to have that done as well. Then I threw another potential job at him, and It didn’t throw him at all. I’ve had a new bathroom vanity waiting to be installed for some time now. Just didn’t happen with other things going on in life. He took a look and said he’d be able to do that. Again worked up an estimate and told me he could do everything today while he was here. He called in Carlos to assist him and the two of them got everything done in this brutal heat with smiles on their faces. They were kind, professional, and made an older single woman feel comfortable having two guys in her home. I would highly recommend both Joe and Carlos and of course my guys plumbing!
My Guy plumbing always communicates well and does top notch work
Really nice guys. Good work. Clean, accommodating. Wish it was done same day. Cost took me by surprise. Feels like the situation backed me into that corner.
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