My experience today with Mike from "My Guy Plumbing" was outstanding. He is a true champion!! For all of the years I've lived here (11) & dealing with the same issue without any real resolve, Mike left here undefeated as his perseverance to find the culprit was unstoppable. He literally went from top to bottom of my home and was able to piece together a puzzle that sooooo many before him had not. He is a true professional and left my home immaculate. I highly recommend them for any plumbing issue you may have, absolutely no regrets!
Always use Myguy
I would recommend My Guy Plumbing and I would call them again if needed
the service is excellent, the plumber knowledgeable and courteous. I will be using again for additional plumbing work and will recommend to others.
Charles was fantastic and will always call for work.
Quick and efficient...
very good service. on time, polite respectful, quality work, fair price. what more could you ask for. I would hire Charlie and his helper Quinton again.
Great job very professional. Would use them again!!!
The service and technician are good! My issue is that after being given a window of service between 1pm - 5pm, I am called at 4:47pm to say the technician will be late. He go inalterable arrived about 5:25. Thankfully he was apologetic.
Response from MyGuy Plumbing:
Thank you for reaching out. We work hard to maintain our schedule and timing as promised. However, to make sure we take care of all our customers with the utmost integrity and fully resolve their plumbing problems sometimes things don't go exactly to plan. We did contact you to let you know that our schedule wasn't exactly as planned. To make up for this we sent out most experience tech, we waived our $59 diagnostic fee for being 15 min late, and when we got there we found that there the issue wasn't plumbing so we didn't even charge. To improve our services we would love to know what else we could have done to make this a 5 star experience.
40gallon natural draft water heater installed.
Returned flow to second floor bathrooms
Supplied and installed one new Moen Arbor pulldown kitchen faucet
Supplied and installed one new Moen Arbor kitchen pull down kitchen faucet
Rebuild three handle shower faucet install two new valves
Customer supplied kitchen faucet installed
Moen Chateau kitchen faucet with side sprayer installed.
New Moen Chateau single handle kitchen faucet with side sprayer installed.
New angle stops and moen shower cartridge.
Water heater replacement
Replace cartridge on master bath and flapper
New end outlet drain assembly installed.
Install new gerber viper ergo height toilet with slow close seat
New Moen Chateau lav faucet installed.