My experience today with Mike from "My Guy Plumbing" was outstanding. He is a true champion!! For all of the years I've lived here (11) & dealing with the same issue without any real resolve, Mike left here undefeated as his perseverance to find the culprit was unstoppable. He literally went from top to bottom of my home and was able to piece together a puzzle that sooooo many before him had not. He is a true professional and left my home immaculate. I highly recommend them for any plumbing issue you may have, absolutely no regrets!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I would recommend My Guy Plumbing and I would call them again if needed
Overall Experience
Quality
Price
Convenience
the service is excellent, the plumber knowledgeable and courteous. I will be using again for additional plumbing work and will recommend to others.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
very good service. on time, polite respectful, quality work, fair price. what more could you ask for. I would hire Charlie and his helper Quinton again.
Overall Experience
Quality
Price
Convenience
Great job very professional. Would use them again!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The service and technician are good! My issue is that after being given a window of service between 1pm - 5pm, I am called at 4:47pm to say the technician will be late. He go inalterable arrived about 5:25. Thankfully he was apologetic.
Response from MyGuy Plumbing:
Thank you for reaching out. We work hard to maintain our schedule and timing as promised. However, to make sure we take care of all our customers with the utmost integrity and fully resolve their plumbing problems sometimes things don't go exactly to plan. We did contact you to let you know that our schedule wasn't exactly as planned. To make up for this we sent out most experience tech, we waived our $59 diagnostic fee for being 15 min late, and when we got there we found that there the issue wasn't plumbing so we didn't even charge. To improve our services we would love to know what else we could have done to make this a 5 star experience.
Overall Experience
Quality
Price
Convenience
40gallon natural draft water heater installed.
Returned flow to second floor bathrooms
Supplied and installed one new Moen Arbor pulldown kitchen faucet
Supplied and installed one new Moen Arbor kitchen pull down kitchen faucet
Rebuild three handle shower faucet install two new valves
Customer supplied kitchen faucet installed
Moen Chateau kitchen faucet with side sprayer installed.
New Moen Chateau single handle kitchen faucet with side sprayer installed.
New angle stops and moen shower cartridge.
Replace cartridge on master bath and flapper
New end outlet drain assembly installed.
Install new gerber viper ergo height toilet with slow close seat
New Moen Chateau lav faucet installed.
