Overall Experience
Quality
Price
Convenience
Arrived on site clients stated her laundry drain backed up. Upon camera inspection I noticed black sludge further down the line. Vent appears to be clear. Client would like to move forward but for another day.
Arrived on site client stated when she used the shower downstairs it would come out of toilet and her washing machine overflowed when in use. Checked clean out outside and clients husband attempted to snake the main by themselves and got the cable stuck in the clean out. I was able to pull cable out and the soft blockage pushed itself out. Ran water in the downstairs bathroom and some water flowing in the clean out. Put camera down the line towards the street and would recommend a hydro jet from the street to clean out. Will credit back Visual diagnostic if client moves forward with work.
Arrived on site client stated they were getting a bad smell from the toilet up stairs. Upon inspection client stated he put blue dye tabs in the toilet tank and saw blue stains around the base of the toilet. Recommended a pull and reset to replace wax seal. Replaced wax seal, Johnny bolts, and supply line and reset toilet. Flushed toilet multiple times and there are no leaks. Toilet is flushing as it should.
