I like PP. I do not like the plumber Jim. He has an attitude. He came Dec 6 and I waited 3 months for his return with the part. I find out He NEVER ordered the part. I went 4 months with out hot water in the master bath because of this jerk. Called again and asked for Dan who knew about repairing this problem. He came on March16 ordered the part plus an extra one and installed the part April 2. I never got a call from PP that stupid Jim never ordered the part nor did he bother to call to tell me. How long was he going to let me wait before he admitted he never ordered the part. He could care less about his customers and should be fired. He coped an attitude on the porch and again in the bathroom. Tried to tell me I had no leak twice. I reached under the sink showed him the water on my hand to convince him there was a leak. I offered to show him the information on the parts for the Watermark faucet. He did not bother to look at it. I asked to be credited the $59.00 he charged and I was told it was consultation charge. Consult me on what? I told the receptionist from the first call in Dec. Of 2014 to send Dan who knew what part to order and how to install it. Instead Jim arrived.
