Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a water leak inside a garage. We found a leak on a water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings and added two ball shutoff valves. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to replace a 40-gallon electric Whirlpool E2F40RD045V water heater with a new 50-gallon electric model. This would include removing and disposing of the old water heater; installing the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, a brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit is properly vented, and setting it to its appropriate operating temperature.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a black roll water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and performed the following work: 1) in a guest bathroom, replaced a toilet tank's water fill valve due to it running constantly and not filling; and 2) in a master bathroom, replaced a toilet tank's Douglas fill valve and flapper due to it running constantly and not filling. We also provided cost estimates to 1) in the guest bathroom, replace the toilet's water supply stop, nipple in the wall, and water supply line and rebuild a leaking three-handle shower valve; and 2) in the master bathroom, replace a single-sink bathroom vanity and faucet with a double sink vanity and faucets along with upgrading the water supply and drain lines underneath the sink and replace the toilet's leaking water supply stop.
Pride Plumbing was called out for a water leak at a well. Our inspection found that the leak was coming from a cracked PVC outlet pipe. We removed the PVC pipe and replaced it with new PEX piping and fittings.
Pride Plumbing was called out for no hot water from a Rinnai tankless water heater. After inspecting the unit, we contacted Rinnai technical support, and they diagnosed the issue as being caused by a faulty flow sensor. Technical support agreed to supply a new flow sensor since the unit was still under warranty. We provided a cost estimate to install the new flow sensor.
Pride Plumbing came out and provided a cost estimate to replace a 40-gallon electric Whirlpool E62-40R-045DV water heater with either a new 40-gallon electric customer-supplied model or a new 40-gallon electric Pride Plumbing supplied model (this would include removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing the new water heater, a thermal expansion tank, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater's water connections, a new brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing was called out for a leaking toilet tank water supply stop. After shutting off the water, we replaced the water supply stop (connecting it to the tank's existing copper water supply line going behind the wall with new PEX piping and fittings) along with the tank's above-floor braided stainless steel water supply line. We then turned the water back on and tested for leaks and proper operation with no issues.
Pride Plumbing was called out for sewage backing up into the home. We used a water pressure device at an outside cleanout and cleared a blockage in the main outside sewer septic drain line. We tested multiple fixtures for proper drainage with no issues.
Pride Plumbing was called out for sewage backing up into the building. Our inspection determined that the customer's septic tank was full. We provided a cost estimate to call in our septic pumping truck, pull the tank's lid, pump it out, clean the tank’s filter (if applicable), use a water pressure jetter device to clear the main outside sewer septic drain line, ensure proper drainage and flushing, and reset the lid.
Pride Plumbing came out and performed a Membership Plan annual plumbing inspection. Pride Plumbing's Membership Plan is our $19.95 per month plumbing maintenance discount program. Find out more at https://www.callprideplumbing.com/membership-plan. Our thorough inspection inside, underneath, and outside the home did not find any issues with the home’s plumbing.
Pride Plumbing came out and performed the following work: 1) trenched a ditch from the house to the septic tank to expose and remove the outside Orangeburg main sewer septic drain line; installed a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home after replacing a portion of the cast iron main drain stack with new PVC piping and fittings) along with proper cleanouts and fittings per code; installed tracer wire in the ditch along with the new sewer drain line; and sealed the septic tank penetration and backfilled, tamped, and spread grass seed and straw after the work had been completed; and 2) called in our septic pumping truck; located and uncovered the home’s septic tank, removed its lid, pumped it out, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lid, and covered the tank back up.
Pride Plumbing came out and removed two Sauber single-compartment stainless-steel sinks and their gooseneck faucets and capped off their water supply and drain lines.
Pride Plumbing came out and provided a cost estimate to replace a leaking outside hose bib spigot with a new customer-supplied hot and cold outside hose bib spigot. This would include removing the old hose bib spigot, attaching the new one to the side of the house, and tying it into the existing hot and cold main water supply lines underneath the house with new PEX piping and fittings.
Pride Plumbing came out and provided cost estimates to 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and two and one-half bathrooms, and at the washing machine and water heater, with new PEX piping and fittings; 2) install a new 40-gallon lowboy water heater; and 3) install a new well tank with a tee, pressure switch, and pressure gauge.
Pride Plumbing was called out to install a KitchenAide ice maker. First, we installed a short-shank basket strainer to make the P-trap fit the dishwasher's tailpiece. Next, we drilled holes in the cabinet and ran the drain line and water supply line. Finally, we tied the water supply line in to the add-a-line on the cold side and our tests showed that everything worked properly with no leaks.