Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
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Convenience
Pride Plumbing was called out for a water leak in a basement ceiling. After gaining access into the ceiling, we found that an upstairs shower's PVC P-trap was causing the leak. We cut out the P-trap and replaced it with a new PVC P-trap, connecting onto the existing PVC piping with a new PVC coupling. We then replaced the shower's drain with a new Oatey 42045 shower drain with a built-in stainless-steel grate. We also provided cost estimates to 1) replace a leaking single-handle bathtub/shower faucet valve with a new single-handle model with chrome trim (shower head, faucet valve handle and cover, downspout diverter, and overflow and drain covers) - this would include cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings; and 2) remove and replace a kitchen sink.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the black roll outside main water supply line. We cut out the faulty section of pipe and repaired it with new PEX piping and fittings. We also provided cost estimates to 1) trench a ditch from the water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter; and 2) replace a two-handle kitchen sink faucet with sprayer with a new customer-supplied two-handle model with sprayer. This would include removing the old faucet, mounting the new faucet, connecting the sprayer, and replacing its hot and cold above-floor water supply lines underneath the sink with new braided stainless-steel ones).
Pride Plumbing was called out for a water leak underneath a bathroom sink. Our inspection found that the leak was coming from a defective water supply stop. We cut out and replaced the supply stop, a short section of its water supply line with new PEX piping and fittings, replaced the braided stainless steel water supply line going to the faucet, and tested for leaks with no issues.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) dig a 9'x9' hole in the yard, install a new E/One sewage pump system along with gravel as a base layer; 2) install 1-yard of concrete around the pump's basin after its tank has been inspected and approved; 3) leave the hole open for an electrical contractor to install the wiring for the new pump; 4) dig another ditch from the new E/One pump system to the town's sewer tap and hook up to the town sewer tap using pressure pipe and fittings; 5) connect the pump to the home's existing main outside drain line; 6) test the new pump and drain lines for working order; 7) backfill the ditches after the work has been inspected and approved; and 8) spread grass seed and straw after the work is completed.
Pride Plumbing came out and 1) used an excavator to trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) installed a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) installed tracer wire in the ditch along with the new sewer drain line; and 4) backfilled, tamped, and spread grass seed and straw after the work was inspected and approved by Stanly County's Inspection Department.
Pride Plumbing came out and performed the following work: 1) in five exam rooms, disconnected the sinks and capped their water and drain lines; 2) in a front kitchenette, installed a Pride Plumbing supplied faucet with sprayer; 3) in a back kitchenette, installed a Pride Plumbing supplied faucet with sprayer; 4) in two front bathrooms, removed a toilet and lavatory and capped their water and drain lines; 5) in a back bathroom, removed a toilet, installed a floor cleanout, and removed the venting that was associated with it; 6) capped all the overhead water supply lines; 7) capped the water and drain lines inside a second bathroom wall; and 8) removed a water cooler drinking fountain and capped its water supply and drain lines.
Pride Plumbing came out and cut, jackhammered, and removed a section of concrete flooring. We then dug down and installed the PVC drain line going to a washer box. We then installed the hookups for the washing machine (this included installing PEX hot and cold-water supply lines, a PVC drain, and a ProPlus plastic washer box with hot and cold valves; and tying the water supply and drain lines into their respective water and sewer mains).
Pride Plumbing was called out for a water leak in the yard at a water meter. We found the leak on a section of the PVC outside main water supply line. We dug down and cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We also provided cost estimates to 1) trench a ditch from the water meter to the building (underneath a parking lot) and replace the PVC main outside water supply line with new PVC piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter; and 2) either rebuild or replace a leaking Watts LF009M2QT reduced pressure zone (RPZ) backflow.
Pride Plumbing came out and provided a cost estimate to replace a 10-gallon electric State PCE101OMSA water heater with a new 10-gallon electric water heater (this would require us to install the new water heater, thermal expansion tank, water heater pads, ball water shut-off valves, copper water supply lines with ProPress copper fittings to the water heater connectors, and a brass drain valve; wire up the electrical connections to the unit, bleed the air out of the water lines, ensure that the unit’s temperature and pressure (T&P) relief valve is properly vented, and set the unit to its appropriate operating temperature).
Pride Plumbing came out and performed the following work: 1) called in our septic pumping truck, located and uncovered the home’s septic tank, removed its lid, pumped it out, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lid, and covered the tank back up; 2) performed a smoke test; 3) cut off the water to the home, took apart a tabletop water heater, opened the cold-side and poured in some bleach, reassembled the water heater, turned the water back on, and turned up the unit's water temperature; and 4) removed a bathroom sink's popup assembly and cleaned hair out of it. We also provided a cost estimate to 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink, dishwasher, and ice maker), at the washing machine, and in two bathrooms, with new PEX piping and fittings; and 2) repipe and replace the drain lines in the crawlspace, going to all the fixtures in the home.
Pride Plumbing was called out for a water leak at a water meter. We found that the leak was coming from the pressure reducing valve (PRV). We replaced the PRV with a new Watts LFN45BM1-DU-PEXXPEX model - attaching it to the existing galvanized outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve. We also provided a cost estimate to trench a ditch from an existing water meter to the home and replace the main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing came out to inspect and test a Zurn 975XL reduced pressure zone (RPZ) backflow assembly. We inspected and tested the backflow, and it passed. Pride Plumbing then filed the appropriate certification paperwork with BSI and Moore County.
Pride Plumbing was called out for a leaking outside hose bib spigot. We replaced it with a new Woodford 19PX-6 frost-free model along with attaching it to the side of the house, tying it into the existing main water supply line underneath the house with new PEX piping and fittings. We also provided a cost estimate to replace a faulty pressure reducing valve (PRV) at the water meter (attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve) due to high water pressure in the home.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a black roll water supply line. We cut out the leaking section of pipe and repaired it with new PEX piping and fittings.
Pride Plumbing was called out for a clogged toilet. We used a closet auger, plunger, and a ShopVac in the toilet bowl and cleared the blockage - an object had been accidentally flushed. We flushed the toilet multiple times to test it and there were no further issues. We also provided a cost estimate to replace the toilet with a new Gerber Viper model. This would include inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line.