Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a Crane toilet bowl leaking at its base. We pulled the toilet, cleaned and inspected its flange, replaced its wax ring gasket (with a new Mainline ML11580 model), reset the toilet, replaced its toilet bowl bolts and caps and the toilet tank's above-floor braided stainless steel water supply line. We tested for leaks and proper operation with no issues. We also provided a cost estimate to replace a leaking single-handle bathtub/shower faucet valve with a new single-handle model with chrome trim (shower head, faucet valve handle and cover, downspout diverter, and overflow and drain covers). This would include cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings.
Pride Plumbing was called out for low water pressure on a kitchen sink faucet. Our inspection and tests found that the hot-side water supply stop had an incorrectly installed washer. After disconnecting the water supply line, we disassembled the supply stop, replaced the washer, reassembled the supply stop, reconnected the water supply line, and tested the sink with no further issues.
Pride Plumbing was called out for a toilet tank that would run constantly and not fill. Our inspection found that the toilet tank's flapper was deteriorated and would not seal off the tank which caused it to run constantly. We provided a cost estimate to replace the flapper.
Pride Plumbing came out and replaced a 40-gallon gas water heater that wouldn't light with a new 40-gallon gas Rheem model with an atmospheric vent. This included removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; and installing the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines and copper gas supply lines to the water heater connectors, a temperature and pressure (T&P) relief valve, a brass drain valve, atmospheric vent and ensuring the unit was properly vented, and lighting the pilot and adjusting its flame.
Pride Plumbing was called out for a clogged toilet. We used a closet auger down through the toilet’s flange and cleared the blockage. We flushed the toilet several times with no further issues. We also provided cost estimates to 1) replace the toilet with a new Gerber Viper model (this would include draining and pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, flapper, water fill valve, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line); and 2) replace a leaking three-handle bathtub/shower valve with either a new Delta single-handle model or Gerber three-handle model.
Pride Plumbing came out and provided a cost estimate to 1) in a men's bathroom, replace a toilet with a new Kohler pressure assist model; 2) in a janitor closet, install a new T&S mop sink faucet; 3) in a pet wash area, replace two pet wash sinks, two floor sinks, a hub drain and floor cleanout, and install a new Navien tankless water heater; 4) install a bi-level water cooler drinking fountain with a bottle filler; 5) run approximately 40-feet of 1-inch black steel gas line overhead and tie onto an existing 1-inch gas line on top of the roof; 6) cut and remove a section of concrete outside to install underground plumbing to an existing sewer line; and 7) jet wash the main drain lines in the bathroom and pet wash station along with using a sewer camera to record the findings.
Pride Plumbing came out and performed the following work: 1) trenched a ditch from the house to the septic tank to expose and remove the outside main sewer septic drain line; 2) installed a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) installed tracer wire in the ditch along with the new sewer drain line; and 4) sealed the septic tank penetration and backfilled, tamped, and spread grass seed and straw after the work had been completed.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) install a shower drain and correct the fall for the drains for a bathroom sink vanity and toilet; 2) set the bathroom sink vanity and toilet in place; 3) run new PEX water supply lines from a storage room up and through the ceiling to the bathroom, and over to the shower, bathroom sink vanity, and toilet; 4) insulate the new PEX water supply lines; 5) install water supply stops for the bathroom sink vanity and toilet; 6) install a walk-in shower along with its shower valve, showerhead, drain cover, and ADA stainless-steel grab bars; and 7) make all the appropriate water and drain connections. The NC DOT will cut the concrete floor through two rooms and make the necessary drain connections to the sewer main on the side of the building and trench and run a new sewer line from the building to the city sewer tap.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) dig down at a drain line coming out of the building; install two cleanouts - one going back into the building and one going to a sewer main; and after the two cleanouts are installed, test for leaks and proper drainage; and 2) dig up an existing 6-inch cleanout and use PVC piping and fittings to repair it; and after the cleanout has been repaired, test for leaks and proper drainage and backfill the holes we dug if there are no issues.
Pride Plumbing came out and replaced a non-working Rinnai tankless water heater with a new Navien 240S tankless model without a NAVICIRC recirculation pump. This included 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, drip leg, gas shutoff valve, and condensation and intake lines; 3) converting the unit from natural gas to propane and wiring it up; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing was called out for a water leak underneath the home. Our inspection found two cracked and leaking CPVC water supply line fittings. We cut out the leaking fittings and short sections of pipe and repaired them with new PEX piping and fittings.
Pride Plumbing came out and replaced a leaking single-handle bathtub/shower faucet valve with a new single-handle model with chrome trim (faucet valve handle and cover, downspout, and diverter). This included cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings. We also provided a cost estimate to repipe and replace the water supply and drain lines in the crawlspace, going to all the fixtures in the home (the kitchen, one bathroom (toilet, sink, and bathtub/shower), a washing machine, and a water heater), with new PEX and PVC piping respectively; installing new fittings and supports under the house for each fixture.
Pride Plumbing came out and performed the following work: 1) cut a hole in the wall to gain access to a clogged drainpipe, cut out a section of the pipe, used a sewer machine and cleared the blockage; reconnected the pipe to the main drain stack using two new Fernco couplings; and 2) replaced two toilets with new Gerber Viper models (this included draining and pulling the old toilets, inspecting and cleaning the flanges, replacing the toilet bowls, toilet tanks, tank to bowl gaskets and bolts, seats, wax ring gaskets, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply lines). Once installed, we tested both toilets for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to 1) repipe and replace the cast iron drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and two bathrooms (sinks, toilets, and bathtubs/showers - replacing the toilet bowl flanges and wax seal gaskets, the P-traps underneath all the sinks and installing new PVC piping, fittings and supports under the house for each fixture); and b) the washing machine; 2) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new washer box and hot and cold hose bibs), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel water supply lines); and 3) replace two outside spigots.
Pride Plumbing came out and provided a cost estimate to 1) use an excavator to trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the town's sewer tap at the edge of the property and the main drain line underneath the home) along with proper cleanouts and fittings per code; 3) cut the concrete in a garage, dig down to the drain pipe underneath, and replace that drain pipe with new PVC piping and fittings - connecting onto the new drain line in the yard; 4) install tracer wire in the ditch along with the new sewer drain line; and 5) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by Montgomery County's Inspection Department.