Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and removed two Sauber single-compartment stainless-steel sinks and their gooseneck faucets and capped off their water supply and drain lines.
Pride Plumbing came out and provided a cost estimate to replace a leaking outside hose bib spigot with a new customer-supplied hot and cold outside hose bib spigot. This would include removing the old hose bib spigot, attaching the new one to the side of the house, and tying it into the existing hot and cold main water supply lines underneath the house with new PEX piping and fittings.
Pride Plumbing came out and provided cost estimates to 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and two and one-half bathrooms, and at the washing machine and water heater, with new PEX piping and fittings; 2) install a new 40-gallon lowboy water heater; and 3) install a new well tank with a tee, pressure switch, and pressure gauge.
Pride Plumbing was called out to install a KitchenAide ice maker. First, we installed a short-shank basket strainer to make the P-trap fit the dishwasher's tailpiece. Next, we drilled holes in the cabinet and ran the drain line and water supply line. Finally, we tied the water supply line in to the add-a-line on the cold side and our tests showed that everything worked properly with no leaks.
Pride Plumbing was called out for a clogged washing machine drain line. Our inspection found that the washer was on a grey drain line. We removed the grey drain line, installed new PVC piping and fittings from the washer to the main drain stack, and tied the PVC piping into it using no-hub and Fernco couplings. We then used a sewer machine to clear the drain line. Finally, we tested for leaks and proper drainage with no further issues.
Pride Plumbing was called out for a toilet bowl leaking at its base. After turning off the water, we pulled the toilet, cleaned and inspected its flange, replaced its wax ring gasket (with two new Mainline ML11580 gaskets), reset the toilet, replaced its toilet bowl bolts and caps and the toilet tank's above-floor braided stainless steel water supply line. We turned the water back on and tested for leaks and proper operation with no issues. We then caulked around the base of the toilet.
Pride Plumbing came out and cut out and replaced a malfunctioning city pressure booster pump with a new Flint and Walling VP10 model. We connected the new booster pump to the home's existing water line with new PEX piping and fittings and added inlet and outlet ball shutoff valves. We tested for leaks and proper operation with no further issues.
Pride Plumbing came out and replaced a leaking 38-gallon electric Kenmore Power Miser lowboy water heater with a new 38-gallon electric Rheem PROE38-S2-RH95-B lowboy model. First, after disconnecting its electrical connections and inlet and outlet water lines, we removed and disposed of the old water heater. Then we installed the new water heater, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing was called out for a water leak in the yard - a company was digging with a backhoe and broke a polybutylene water pipe, a PVC water pipe, and PVC drainpipe. We cut out the damaged sections of all three pipes and repaired the polybutylene pipe with new PEX piping and fittings, the PVC water pipe with new PVC piping and fittings, and the PVC drainpipe with new PVC piping and fittings. We turned the water back on and tested for leaks with no further issues. We also provided a cost estimate to trench a ditch from the water meter to the home and replace the main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing came out and inspected and tested two Zurn Wilkins 950XLT reduced pressure zone (RPZ) backflow assemblies. We tested the backflows, and they both passed inspection. Pride Plumbing filed the appropriate certification paperwork with the appropriate agencies.
Pride Plumbing was called out for a Kohler toilet tank that would run constantly and not fill. We replaced the toilet tank's water fill valve with a new Fluidmaster PRO45B fill valve; its flapper with a new Atlantic Coast 33-5376 flapper; and its above floor braided stainless steel water supply line with a new Mainline MLB19DLMF model and tested for leaks and proper operation with no issues.
Pride Plumbing was called out for sewage backing up into the home. We used a water pressure jetter device at a cleanout near the road and cleared a blockage in the main outside sewer septic drain line. We tested multiple fixtures for proper drainage with no issues. We inserted a camera into the drain line, and it did not reveal any issues. We also provided a cost estimate to trench a ditch from the town sewer tap to the home to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing was called out for a Gerber toilet not flushing properly. We made an adjustment to the tank's water fill valve to let more water into the toilet bowl which provided a better flush.
Pride Plumbing was called out for a leak from a Mansfield toilet in the master bathroom. Our inspection found that the customer had tried to install a new Douglas flush valve but did not install it properly and he also broke the nut on the toilet tank's water supply line. We removed the toilet tank and installed a new Douglas flush valve (with a new Jones Stephens C05070 valve) and replaced the tank's gasket along with its bolts and washers. We then reinstalled the tank to the toilet bowl, installed a new braided stainless-steel water supply line, and tested for leaks and proper operation with no issues. We provided a cost estimate to replace the toilet with a new Gerber Viper model.
Pride Plumbing was called out for sewage backing up into the home. We used a water pressure jetter device at a cleanout underneath the home and cleared a blockage in the main outside sewer septic drain line. We tested multiple fixtures for proper drainage with no issues. We inserted a camera into the drain line, and it revealed damage from roots.