Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out to replace the charcoal filter inside a Pentair whole-house water filtration system. We turned off the water, removed the filter's housing, replaced the filter, reinstalled the housing, and turned the water back on. We then tested for leaks and proper water pressure, and both were good.
Pride Plumbing was called out for a suspected foreign object lodged in a toilet. We ran a closet auger down through the toilet's flange multiple times and retrieved an Allen wrench. We then tested the toilet by flushing toilet paper multiple times and there were no further issues.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues.
Pride Plumbing came out and provided a cost estimate to replace a shower's trim with new customer-supplied shower trim.
Pride Plumbing came out and provided a cost estimate to remove an existing bathtub/shower and replace it with a new 4-piece bathtub/shower unit along with installing a new Delta shower faucet valve with trim (shower head, faucet valve handle and cover, downspout diverter, and overflow and drain covers), PVC drain, PEX hot and cold water supply lines with shut-offs, and a plastic plumbing access panel along with connecting the new drain and water supply lines to the existing drain and water connections underneath the home.
Pride Plumbing came out and performed the following work: 1) used a backhoe to uncover a septic tank and remove its concrete lid; 2) called in our septic pumping truck and pumped out the septic tank; 3) ensured proper drainage into the tank from multiple fixtures inside the home; 4) used the backhoe to replace the concrete lid and set it in place over the septic tank; and 5) covered the septic tank back up with dirt. We used hydraulic cement to repair a broken section of the septic tank rim so the new lid would fit properly and seal correctly.
Pride Plumbing came out and installed the drain-waste-vent (DWV) underslab sanitary plumbing system.
Pride Plumbing was called out to investigate the cause of water seeping out from underneath a bathtub. Our inspection and tests determined that the water was coming from hairline cracks along the bottom of the tub. We could see where a maintenance person had previously caulked some of the largest ones. We advised the customer to have the bathtub replaced.
Pride Plumbing came out to install a customer-supplied SpringWell water softener system. This required us to 1) turn the water off to the home; 2) set the water softener system in place beside the bathroom; 3) install and mount brackets and filters to the system; 4) make all the appropriate incoming and outgoing water connections using PEX piping and fittings; and 5) test the system for leaks and proper functionality. We also provided a cost estimate to replace a 40-gallon electric water heater with a new 40-gallon electric model. This would include removing and disposing of the old water heater; installing water heater pads, the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, a brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit is properly vented, and setting it to its operating temperature.
Pride Plumbing was called out for a two-handle bathroom sink faucet that was dripping from the cold-side handle. We replaced the cold-side handle's stem assembly cartridge with a new Delta RP25513 unit along with the seats and springs and corrected the issue. We also provided a cost estimate to replace the faucet with a new Delta, Olympia, or Peerless model (this would include removing the old faucet, mounting the new faucet, and replacing the hot and cold water shut-off valves and above-floor braided stainless-steel water supply lines underneath the sink).
Pride Plumbing came out to remove a Blanco single-basin kitchen sink and install a customer-supplied kitchen sink faucet and basket strainer. First, we removed the sink basin. That was followed by us installing the faucet and attaching the basket strainer. Next, we reset the sink and remounted it. Then we reinstalled the P-trap, drain assembly, and braided stainless-steel water supply lines to the hot and cold water stops and faucet. Finally, we tested for leaks and proper operation with no issues.
Pride Plumbing came out and used PEX piping and fittings to install a Grundfos Comfort System thermostatically controlled comfort valve (with a stainless-steel circulator and timer) at a Rheem water heater.
Pride Plumbing came out and provided a cost estimate to pull and replace a sewage ejection pump along with replacing its floats, check valve, ball valve, and union and wiring the pump up to its control panel along with making the appropriate drain, discharge and vent pipe connections.
Pride Plumbing came out and performed the following work: 1) used PEX piping and fittings to reroute an ice maker's hot and cold water supply lines from underneath a sink to the ice maker connecting to the cold side only; 2) capped off the hot water supply line; 3) reconnected a point-of-use mixing valve underneath the sink; and 4) tested for leaks and proper working order.
Pride Plumbing was called out for a water leak underneath a bathroom sink. Our inspection found that the leak was coming from a defective hot-side water supply stop. We cut out and replaced the supply stop, a short section of its polybutylene water supply line coming up through the floor with new PEX piping and fittings, replaced the braided stainless steel water supply lines going to the faucet, and tested for leaks with no issues.
