Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and provided a cost estimate to replace three charcoal filters inside a whole-house reverse osmosis (RO) water filtration system. This will require us to turn off the water, remove the filters' housings, replace the filters, reinstall the housings, and turn the water back on. We will then test for leaks and proper water pressure.
Pride Plumbing came out and provided a cost estimate to supply eleven Piedmont Rent-A-Jon handicap accessible work port-a-jon's and one handwashing station and empty, clean, and restock them with toilet paper, soap and paper towels weekly (https://piedmontrentajon.us).
Pride Plumbing came out and provided a cost estimate to replace two 6-gallon electric water heaters with new 6-gallon electric models. This will include installing the new water heaters, new ball water shut-off valves, new PEX and stainless-steel water supply lines to the water heaters’ connectors, new brass drain valves, and wiring up the electrical connections to the new water heaters. We will then bleed the air out of the water lines, ensure that the units’ temperature and pressure (T&P) relief valves are properly vented, and set the units to their appropriate operating temperatures.
Pride Plumbing was called out for no hot water in an upstairs master bathroom. Our inspection determined that the setting on the home's tankless water heater was incorrect and was causing the water to lose heat before reaching the upstairs bathrooms. We adjusted the water heater's settings, tested the water temperature, and the issue was corrected.
Pride Plumbing came out and replaced a leaking 50-gallon LP gas American lowboy water heater with a new 50-gallon electric Rheem PROE38-S2-RH95-B lowboy model. This included removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; installing the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater's water connections, a new brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit was properly vented, and setting it to its appropriate operating temperature. An electrician came out and connected the unit's wiring to the home's electric main.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a water supply line fitting. After shutting off the water, we cut out the fitting and a short section of pipe and repaired them with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided cost estimates to 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings; and 2) replace a leaking kitchen sink faucet with either a new customer supplied model, or a new Pride Plumbing supplied Mainline, Olympia, or Delta model (this would include removing the old faucet, mounting the new faucet, and replacing its hot and cold above-floor water supply lines underneath the sink).
Pride Plumbing came out and replaced a faulty pressure reducing valve (PRV) at the water meter (attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve) due to high water pressure in the home (90+ PSI). We also removed and replaced the valve box and lid.
Pride Plumbing was called out for a dripping Delta shower valve. After checking the home's water pressure and finding it acceptable, we used a Delta RP3614 repair kit to replace its lever, seats, and springs, replaced the valve's knob handle, and corrected the issue.
Pride Plumbing was called out to investigate the cause of a water stain on a downstairs ceiling. We cut an access in the ceiling and found that the leak was being caused by a loose upstairs bathtub/shower drain. We removed the shower drain, applied plumbers' putty to its threads, reinstalled it, and tightened it. We tested for leaks with no further issues. We also found a bathroom sink that was slow to drain. We removed and replaced the sink's popup assembly and tested for leaks and proper drainage with no further issues.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the black roll outside main water supply line. We cut out the faulty section of pipe and repaired it with new PEX piping and fittings. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings.
Pride Plumbing was called out for an American Standard urinal's Sloan flush valve spraying water when used. We used a Sloan 3317003 Regal rebuild kit and rebuilt the flush valve (replacing the diaphragm and vacuum breaker). We also replaced the urinal's spud gasket. We then tested the unit for proper operation with no further issues.
Pride Plumbing was called out for a pinhole water leak on a water supply line at a well tank. Our inspection found that the leak was coming from a PVC fitting on the main water supply line coming from the well. We removed and replaced the broken fitting and repaired the water line with new PVC piping and fittings.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) remove and replace two toilets with new ADA toilets and Sloan automatic flush valves; 2) remove and replace two urinals with new models and Sloan automatic flush valves; 3) remove and dispose of a stainless-steel sink and basin; and 4) install two new wall-mounted sinks along with new PVC drain assemblies and braided stainless-steel water supply lines.
Pride Plumbing came out and installed an Honest Water Filter Company Silver Plus whole-house water filtration system (this included installing the unit's manifold with a Defender pre-filter and two 5-micron filters to remove organics, chlorine and particulates in the water along with the by-pass system, rinse valve and pressure gauge). We mounted the water filter base, ran and connected new PEX piping inlet and outlet water supply lines to the base and the existing water lines underneath the home and added ball water shutoff valves, installed the water filter and its housing, and tested for leaks and proper operation. Once the filtration system was installed, we tested and cleaned any sediment from the fixtures inside and outside the home. https://honestwaterfilter.com/silver-plus-with-defender-system
Pride Plumbing came out and performed the following work: 1) removed and replaced an ADA toilet and a urinal with new Kohler models along with installing new Sloan flush valves and stall dividers; 2) installed a new wall-mounted bathroom sink along with a new P-trap, PVC drain line, and hot and cold braided stainless-steel water supply lines; 3) installed three new 4-piece walk-in showers along new Delta shower valves with trim (shower heads, valve handles and covers, and drain covers), PVC drains, PEX hot and cold water supply lines with shut-offs, and connected the new drain and water supply lines to the existing drain and water connections underneath the building; and 4) cut into and removed a small section of concrete flooring; dug down to the cast iron piping; removed the cast iron piping; replaced the piping with new PVC piping and fittings up to the floor height; and replaced the concrete we took out.
