Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and replaced a leaking 40-gallon electric Rheem 82V52-2 lowboy water heater with a new 40-gallon electric Rheem PROE40-M2-RH95 lowboy model. First, after disconnecting its electrical connections and inlet and outlet water lines, we removed and disposed of the old water heater. Then we installed the new water heater, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing was called out for sewage backing up into a basement's floor drain. We used a sewer machine down through the floor drain and cleared the blockage. We inserted a camera into the drain line, and it revealed that it was poor condition.
Pride Plumbing was called out for a toilet bowl leaking at its base. Our inspection found that the toilet's tank-to-bowl bolts were loose and causing water to leak out. We drained the water in the tank and tightened the bolts. We then refilled the tank and tested for leaks with no further issues.
Pride Plumbing was called out for issues with a toilet that would periodically back up. We first pulled the toilet and inspected it but found nothing inside. We then inserted a camera down through the toilet's flange to inspect the drain line and it revealed a plastic rod and a belly inside. There were also a lot of feminine products in the drain line. Finally, we replaced the toilet bowl's wax ring gasket, reset the toilet, replaced its toilet bowl bolts and caps and the toilet tank's above-floor braided stainless steel water supply line. We tested for leaks and proper operation with no issues.
Pride Plumbing came out and called in our septic pumping truck, located and uncovered the home’s septic tank (the lid had already been removed), pumped it out, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lid, and covered the tank back up.
Pride Plumbing came out and provided a cost estimate to pull a washing machine out of way, install an ice maker box with a shutoff and connect onto the bottom of a humidifier, run a rubber hose for the humidifier's drain line to and connect onto the washing machine's drainpipe, and test the humidifier for leaks and proper functionality.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) cut a concrete shower floor, dig down and uncover the shower's drain line, relocate it along with the shower's vent piping and PEX water supply lines, fill in the hole we dug out, and replace the concrete; 2) install a new Delta rough-in shower valve and shower arm; 3) install a new customer-supplied toilet along with a toilet tank water supply stop, stainless-steel braided water supply, toilet bolts, caps, and wax ring gasket; and 4) test for leaks and proper operation of all repairs.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) cut out and remove cast iron and ABS piping from the main drain stack underneath the home in the crawl space; 2) install new PVC piping and fittings and connect onto the existing cast iron drain piping going out underneath the foundation; 3) cap any drain piping that is no longer being used; and 4) test for leaks and proper drainage.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) in the kitchen, install a kitchen sink, drain assembly, and faucet, dishwasher, and a refrigerator ice maker; 2) in the master bathroom, install a double lavatory, drain assemblies, and faucets, toilet, soaker tub and faucet, and tile shower (including the shower valve, valve handle(s), showerhead, and downspout diverter); 3) in a second bathroom, install a lavatory, drain assembly, and faucet, toilet, and bathtub/shower; 4) in a powder room, install a toilet and a pedestal sink and faucet; 5) in the laundry room, install a ProPlus plastic washer box and the water and drain connections for a washing machine; 6) install a water heater; 7) install four outside hose bib spigots; 8) on a rear porch, install a bar sink; 9) in a bonus room, install a lavatory, drain assembly, and faucet, toilet, and bathtub/shower and shower valve; and 10) make all the water and drain connections for each fixture.
Pride Plumbing came out and replaced two 50-gallon American PowerFlex PVG62-50T63-3PHV propane gas water heaters with a new Navien 240A tankless model with a NAVICIRC recirculation pump. This included removing and disposing of the old tank water heaters after disconnecting their electrical connections, vent lines, and gas and inlet and outlet water lines; and installing the new tankless water heater along with making its appropriate electrical, gas, and water connections; ensuring that the unit was properly vented and setting it to its appropriate operating temperature. We also capped off the unused gas line underneath the home and converted the tankless to propane. We flushed debris out of the water line and tested for leaks and proper operation with no issues.
Pride Plumbing was called out for low water pressure from a well. When we arrived, we checked the pressure on the well's 40-gallon pressure tank, and it was at 65lbs. The pressure tank was also waterlogged and on a 40/60 pressure switch. We removed the pressure tank, tank tee, pressure gauge, 40/60 pressure switch, and boiler drain and replaced them with a new 20-gallon pressure tank, tank tee, pressure gauge, 30/50 pressure switch, and boiler drain. We also replaced the well's piping with new PEX piping and fittings (adding a ball shutoff valve) and tied its filtration system back in.
Pride Plumbing was called out for a water leak behind a toilet. Our inspection found that the leak was coming from the toilet’s tank's tank-to-bowl gasket. The customer opted for a full rebuild. We turned the water off to the toilet; drained and removed the tank; replaced the gasket, bolts, and rubber washers; reset the tank; and tightened the bolts. Then we replaced the toilet tank's handle, water fill valve; Douglas valve flush assembly; and its above-floor braided stainless steel water supply line. Finally, we turned the water back on and tested for leaks and proper operation with no issues. We also replaced a leaking two-handle kitchen sink faucet with sprayer with a new customer-supplied Moen Caldwell model with sprayer. This included removing the old faucet, mounting the new faucet, attaching the sprayer and replacing its hot and cold above-floor water supply lines underneath the sink with new braided stainless-steel ones.
Pride Plumbing was called out for a water leak underneath a kitchen sink. Our inspection found that the sink's basket strainer was leaking. We removed the basket strainer, reapplied putty to its threads, reinstalled it, tested for leaks, and the issue was corrected. We also provided a cost estimate to replace a toilet tank's water fill valve and braided stainless-steel water supply line.
Pride Plumbing was called out for sewage water coming up in a pool house shower and toilet. Our inspection and tests determined that there was a stoppage in the outside main sewer septic drain line on the town's side. We advised the customer to contact the town to come out and clear the drain line. We also provided a cost estimate to trench a ditch from the town sewer tap to the pool house to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing came out and provided a cost estimate to replace a leaking three-handle bathtub/shower valve with either a new Delta single handle model or Gerber three handle model. This would include cutting an access in the shower wall, replacing the valve along with short sections of its hot and cold water supply lines with new PEX piping and fittings, and adding new stems, washers, seats, handles, and escutcheons for the three-handle model.