Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
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Pride Plumbing came out, dug down to and uncovered the outside main sewer septic drain line, cut into it, and installed a new two-way PVC cleanout with a cap (connecting it to the existing outside main sewer septic drain line with new PVC fittings and two Fernco couplings). We also busted the concrete around a floor drain, dug down and raised it to the appropriate building code level, and backfilled the area we dug out with dirt.
Pride Plumbing was called out for a water leak underneath the building in the crawlspace. We found a leak on a copper water supply line. We cut out the leaking section of pipe and repaired it with new PEX piping and copper ProPress fittings.
Pride Plumbing was called out for sewage backing up into the home. We went underneath the home, cut the PVC drain line, used a sewer machine down through the drain line and cleared the blockage, connected the two pieces of cut drain line back together with a new Fernco coupling, and tested for leaks and proper drainage with no further issues. We inserted a camera into the drain line and it revealed multiple issues. Based on this, we provided a cost estimate to 1) trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by Stanly County's Inspection Department.
Pride Plumbing was called out for a slip joint pipe having come loose underneath a kitchen sink. We used a piece of pipe, stuck it underneath an ABS cleanout on the drain line going down into the floor, and that gave us enough leverage to raise the pipe up to remove, replace, and tighten the pipe's slip-joint washer and nut.
Pride Plumbing was called out for a water leak at the base of a commercial wall-hung toilet. First, we removed the toilet's Sloan flush valve and pulled the wall-hung toilet from the wall. This is when we found that the toilet's wax ring gasket was deteriorated and causing the leak. We then cleaned the wax ring gasket off, installed a new neoprene flange gasket, and reset the wall-hung toilet. After the toilet was reinstalled, we rebuilt the Sloan flush valve. Finally, we tested for leaks and proper operation of the toilet with no further issues and caulked around the base of the toilet bowl.
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by the county's Inspection Department.
Pride Plumbing came out and provided cost estimates to 1) replace a 40-gallon electric lowboy water heater with a new 40-gallon electric lowboy model; and 2) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings.
Pride Plumbing came out and installed a new GrundFOS UP15-10SU7P/TLC UP Comfort Series recirculating pump. The stainless-steel circulator with a timer, installed at the water heater, will help pull water back to be heated and recirculated. The thermostatically controlled comfort valve, installed at the farthest fixture from the water heater, will help regulate the flow from hot water line to the cold-water line.
Pride Plumbing was called out for a water leak underneath a kitchen sink. Our inspection found that one of the sink's basket strainers was leaking. We removed and replaced the basket strainer and flange tailpiece, tested for leaks, and the issue was corrected.
Pride Plumbing was called out for two loose toilets. For the first toilet, we simply tightened its toilet bolts and stabilized it. For the second toilet, we had to pull it, clean the wax ring gasket off, and since its flange was cast iron, we installed a new spanner flange repair kit (connecting it to the main drain stack), installed a new wax ring gasket, replaced the toilet bolts and caps, reset the toilet, tested for leaks, caulked around the base of the toilet bowl, and tested for stability, leaks and proper operation with no further issues.
Pride Plumbing came out and replaced a leaking 50-gallon electric Whirlpool lowboy water heater with a new 50-gallon electric Rheem lowboy model. First, after disconnecting its electrical connections and inlet and outlet water lines, we removed and disposed of the old water heater. Then we installed the new water heater, a thermal expansion tank, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing was called out for a water leak underneath a kitchen sink. Our inspection found that the nut on the sink's basket strainer was loose. We tightened the nut and then tested for further leaks with no further issues. We provided a cost estimate to remove and replace the basket strainer along with the kitchen sink's under-sink drain assembly, P-trap, and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing was called out for a water leak underneath a kitchen sink. After cutting an access hole in the wall, we replaced a leaking section of galvanized drain line with new PVC piping and fittings along with replacing the sink's P-trap. After the repair was made, we tested for leaks and proper drainage with no further issues.
Pride Plumbing came out and removed and replaced a non-working electronic touchless handwash sink faucet with a new T&S Brass EC-3132 electronic touchless model. This included removing the old faucet, mounting the new faucet, replacing the hot and cold above-floor braided stainless steel water supply lines underneath the sink, and connecting the faucet's electronic control module.
Pride Plumbing came out and provided a cost estimate to replace a 50-gallon propane gas State tank water heater with a new Navien 240A tankless model with NAVICIRC recirculation pump. This would include: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it is properly vented; and 5) lighting and programming the unit. We also quoted installing a new smart water valve.