Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and performed the following work: 1) dug down in the yard to expose and remove a defective section of the outside main sewer septic drain line that was broken and leaking; 2) used a water pressure jetter to ensure that the remaining sewer line was clear of blockages; 3) replaced the defective section of sewer line with new 4-inch PVC piping and fittings, connecting onto the existing drain piping with new Fernco and no-hub couplings; 4) tested the new piping for leaks and working order; and 5) backfilled and tamped the area after the work was completed.
Pride Plumbing came out and delivered two gallons of BioOne organic liquid drain cleaner to the customer. We recommend all customers apply BioOne organic liquid drain cleaner to their drains once a month to help control grease buildup (https://www.aquaprosolutions.com/products/bioone-64-oz-liquid-drain-septic-treatment).
Pride Plumbing came out and delivered one gallon of BioOne organic liquid drain cleaner to the customer. We recommend all customers apply BioOne organic liquid drain cleaner to their drains once a month to help control grease buildup (https://www.aquaprosolutions.com/products/bioone-64-oz-liquid-drain-septic-treatment).
Pride Plumbing came out and replaced a washing machine's drain assembly, P-trap, and drain line behind the wall and through the floor to under the house in the crawlspace, and to where it tied into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing came out and repiped and replaced the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new washer box and hot and cold boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel water supply lines) and replaced two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and repaired a water leak underneath an asphalt parking lot. This required us to dig in the parking lot to locate the leak, cut out the leaking section of the outside main water supply line pipe, repaired it with new black roll and pressure PVC piping and fittings, and covered the area we dug up (asphalt to be re-laid by others).
Pride Plumbing came out and provided a cost estimate to replace three leaking reduced pressure zone (RPZ) backflows (two 3-inch and two 2-inch). This would require us to remove the defective backflows; install the new backflow assemblies with new gaskets, bolts and nuts; and test them for leaks and proper operation. Once the RPZ assemblies pass inspection, we will file the appropriate certification paperwork with the proper agencies.
Pride Plumbing came out and replaced a non-working 50-gallon electric Whirlpool water heater with a new Navien 240A2 tankless model with a NAVICIRC recirculation pump. This included: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and copper water lines to the unit's water connections, copper LP gas supply line, gas regulator, NAVICIRC recirculating kit, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing was called out for a submersible sewage pump not working. Our inspection found that the pump had burned up due to wipes, tampons, and debris clogging the blades. We pulled the pump, replaced it with a new Liberty LE41A 4/10 model, installed a new float switch and check valve, reconnected its PVC piping, connected its electrical wiring to its control box, tested the pump, and the issue was corrected.
Pride Plumbing came out and provided a cost estimate to repair a well. This would include performing the following work: 1) pulling the well's submersible pump and black roll piping; 2) installing a new submersible pump, black roll piping, torque arrester, and wiring and reinserting them down into the well; 3) replacing the well's 30/50 pump switch, pressure gauge, and pressure tank and charging the tank; and 4) resealing the well using a heat shrink kit.
Pride Plumbing was called out for an American Standard toilet tank that would run constantly and not fill. Our inspection determined that the tank’s water fill valve was malfunctioning. After shutting off the water, we drained the water from the tank, replaced the water fill valve with a new Fluidmaster PRO45B model along with its above floor braided stainless steel water supply line. Then we turned the water back on, filled the tank, and tested for leaks and proper operation with no issues. We also provided a cost estimate to replace the toilet with either a new customer-supplied model or a Pride Plumbing supplied Gerber Viper model (this would include pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line).
Pride Plumbing was called out for a water leak underneath the home. Upon arrival, we found that the crawlspace was flooded due to a leaking pressure reducing valve (PRV). First, we turned off the water and pumped out the water the best we could. Next, we replaced the PRV with a new Watts LFN45BM1-DU-PEXXPEX model, attaching it to its black roll main water supply line with new PEX piping and fittings and adding a ball water shutoff valve. Lastly, we tested for leaks and proper water pressure with no further issues. We also provided a cost estimate to trench a ditch from the water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing was called out for an issue with a Woodford frost-free outside hose bib spigot. When we arrived, the customer made us aware that a hose was seized up on the hose bib. We cut the brass on the end of the hose and removed it from the hose bib. We then cleaned and tested the hose bib to ensure that it was still useable. We provided a cost estimate to replace the hose bib spigot with a new Woodford frost-free model along with tying it into the existing main water supply line underneath the home with new PEX piping and fittings.
Pride Plumbing came out and replaced an 80-gallon electric Whirlpool E2F80HD045V water heater with a new 80-gallon electric model (this included removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature). We also provided a cost estimate to repipe the home's water and drain lines.
Pride Plumbing came out and replaced three water supply stops underneath a kitchen sink (the hot and cold stops for the faucet, and one for a refrigerator ice maker) along with short sections of their polybutylene piping coming in through the wall and one braided stainless-steel water supply line. We tested for leaks and there were no issues. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
