Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
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Pride Plumbing came out and removed the home's main drain stack, starting at the kitchen, and adjusted and rehung it in order to correct the fall of the pipe and stop recurring stoppages.
Pride Plumbing came out and performed the following work: 1) ran new PEX water supply lines for a washing machine, water heater, and utility sink; 2) ran new PVC drain piping for the washing machine and utility sink; 3) tied in a new PVC vent line for the washing machine and utility sink; 4) installed a new customer-supplied A.O. Smith water heater; and 5) tested for leaks proper working order of all installations.
Pride Plumbing came out and provided a cost estimate to dig around a well to remove all its water supply lines, install new water supply lines, and tie them into the city's main water supply line.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) turn the water off to a cold water supply line for two rooms with hot water issues; 2) use copper ProPress fittings and install a new pressure reducing valve (PRV) in order to reduce the water pressure on the cold water supply line; 3) after the PRV has been installed, turn the water back on and test for leaks and test the fixtures for proper hot water.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) turn off the water to the affected chase; 2) remove a malfunctioning faucet valve from a toilet; 3) use copper ProPress fittings to replace the toilet's water supply stop for a new Acorn control valve; 4) install all off the new Acorn control valve parts; 5) turn the water back on and test leaks; and 6) make the appropriate adjustments to the control valve.
Pride Plumbing was called out to investigate a higher than usual water bill. Our inspection determined that a Gerber toilet tank’s water fill valve was malfunctioning. After shutting off the water, we drained the water from the tank, replaced the water fill valve with a new Fluidmaster PRO45B model along with its above floor braided stainless-steel water supply line. Then we turned the water back on, filled the tank, and tested for leaks and proper operation with no issues.
Pride Plumbing came out and installed a temperature and pressure (T&P) relief valve on a Rheem water heater, ensuring that it was properly vented.
Pride Plumbing came out and provided cost estimates to 1) call in our septic pumping truck, uncover the septic tank, remove the lid, pump it out, clean the tank’s filter (if applicable), ensure proper drainage and flushing, reset the lid, and cover the tank back up; and 2) pull a toilet and use a sewer machine and/or a water pressure device down through the toilet's flange in order to clear a blockage in the outside main sewer septic drain line.
Pride Plumbing came out and replaced a toilet with a new customer-supplied American Standard model. This included draining and pulling the old toilet, inspecting and cleaning the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line. Once installed, we tested for leaks and proper operation with no issues. We also pulled and reset a second toilet that was leaking at its base, installing new toilet bolts, wax ring gasket, and braided stainless-steel water supply line.
Pride Plumbing was called out to investigate the cause of a water stain on a downstairs ceiling. After cutting an access in an upstairs shower wall, our inspection found that the leak was being caused by deteriorated slip joint washer on a bathtub/shower's waste overflow. We replaced the slip joint nut and washer and stopped the leak. We also ran a cable down the shower drain and used a ShopVac to clear a stoppage below the bathtub/shower's waste overflow and above the P-trap.
Pride Plumbing was called out for a noise in a walk-in shower's drainpipe whenever a Gerber toilet would be flushed. Our inspection found that the shower's P-trap was dry. After running the shower for a few seconds, we tested the toilet and there wasn't any more pipe noise.
Pride Plumbing was called out for a clogged toilet. We used a closet auger down through the toilet’s flange and cleared the blockage. We flushed the toilet several times with no further issues. We also provided a cost estimate to replace the toilet with a new Gerber Viper model. This would include pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line.
Pride Plumbing came out and provided a cost estimate to remove a toilet and its toilet flange, and a bathroom sink vanity along with its faucet and under-sink plumbing.
Pride Plumbing came out and provided a cost estimate to replace a spin down water filter at a well. This would require us to 1) turn the water off and remove the old spin down filter from the well's water line; 2) install a new spin down filter housing with a stainless-steel filter; 3) install a bypass line with two ball shutoff valves to isolate the filter in the future; and 4) after the glue sets, we will turn the water back on and test for leaks and proper operation of the new spin down filter.
Pride Plumbing came out to replace a Grundfos recirculating pump. After turning off the water to the building and power to the pump, we removed the old recirculating pump from the water line and installed a new Grundfos pump. We then turned the water back on and tested for leaks. We wired in the power whip, restored power to the recirculating pump, and tested it for proper operation.
