Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and used a sewer machine to unclog a bathroom sink drain and a floor drain. We also provided a cost estimate to replace the floor drain’s drain assembly and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing was called out for a water leak at a Rinnai R85 tankless water heater. Our inspection found a leak on a water supply line union. We cut out and replaced the union and tested for leaks with no further issues. We provided cost estimates to 1) perform a descaling service on the existing water heater; and 2) replace the unit with a new Navien 240A tankless model with a NAVICIRC recirculation pump (this would include: a) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; b) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit, drip leg, gas shutoff valve, and condensation and intake lines; c) wiring up the unit; d) ensuring that it was properly vented; and e) lighting and programming the unit).
Pride Plumbing came out and provided a cost estimate to either rebuild (by replacing the elements and thermostats) or replace a 50-gallon electric Whirlpool lowboy water heater with a new 50-gallon electric lowboy model (this would include removing and disposing of the old water heater; installing water heater pads, the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater's water connections, a new brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing came out and provided a cost estimate to repair a water leak in the yard. This would require us to dig in the yard to locate the leak, cut out the leaking section of black roll outside main water supply line pipe, repair it with new PEX piping and fittings, and cover the area we dug up. We also provided a second cost estimate to trench a ditch from an existing water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing was called out for a 50-gallon electric Rheem 81MV52D-B water heater not heating the water. We used a Mainline ML20018 universal tune-up kit and replaced the unit's top and bottom elements and thermostats and corrected the issue. There was also a water leak at the water heater. Our inspection found that the leak was coming from one of the water heater's supply lines. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on and tested for leaks with no further issues. We also provided a cost estimate to replace the unit with a new 50-gallon electric model.
Pride Plumbing was called out for sewage backing up into the home. After going underneath the home and cutting into the outside main sewer septic drain line, we inserted a water pressure device and cleared a blockage. We inserted a camera into the drain line, and it did not reveal any further issues. We then used a Fernco coupling and reconnected the two cut sections of drainpipe. The customer also had a loose toilet. We pulled the toilet, cleaned and inspected its flange, replaced its wax ring gasket, reset the toilet, replaced its toilet bowl caps and bolts, and tested for leaks and proper operation.
Pride Plumbing came out and used a sonar location device to locate the home's outside main sewer septic drain line.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) mark on the concrete floor the area to be trenched out; 2) saw, jackhammer, and dig out a trench across the room from one wall to the other; 3) place piping in the floor and make the drain connections on both sides; 4) mix concrete and fill in the trench and cover the new piping; and 5) replace all affected fixtures and reconnect their water and drain lines.
Pride Plumbing came out and provided a cost estimate to: 1) trench a ditch from the water meter to the house to expose and remove the outside main water supply line; 2) install a new 1-inch black roll and PEX outside main water supply line from the water meter to the house along with installing tracer wire; 3) connect the new water line to an existing water line connection under the house and install a ball valve main water cut off; 4) install a new thermal expansion tank on the main water line under the house; 5) install a new pressure reducing valve (PRV), ball valve, and check valve at the water meter in the meter box; 6) test the new water line for working order; and 7) backfill and tamp the ditch after the work is completed and approved by Richmond County’s Inspection Department.
Pride Plumbing came out and provided a cost estimate to repair a water leak underneath an asphalt parking lot. This would require us to dig in the parking lot to locate the leak, cut out the leaking section of the outside main water supply line pipe, repair it with new piping and fittings, and cover the area that we dug up (asphalt to be re-laid by others).
Pride Plumbing came out and provided a cost estimate to install the following fixtures: 1 Elkay EZSTL8LC bi-level water cooler drinking fountain; 1 Zurn ZN415-B-P floor drain; 3 Sioux Chief 652-A water hammer arresters; 1 Speakman SEF-9200 eyewash; 1 Speakman SEF-9200-ILR mixing valve; and 1 Watts LF008PCQT RPZ backflow preventer.
Pride Plumbing came out and ran a gas supply line over to a gas range and added a ball shutoff valve and installed a new customer-supplied toilet.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) remove the sheetrock on the interior wall behind the location where a new gas lantern fixture will be hung; 2) crawl underneath the home back over to the front exterior wall where the new gas fixture will be hung; 3) make all the gas line connections underneath the house and then run the gas line from underneath the house and up the wall to the new fixture's location; 4) install a test rig to perform a pressure test and call for an inspection; 5) after the inspection passes, remove the test rig and install the wall sconce; and 6) test the fixture for leaks and proper operation.
Pride Plumbing was called out because whenever the customer would run her washing machine, her toilets and sinks all made a gurgling sound. Our inspection found that both of the home's septic tanks were full. We called in our septic pumping truck, uncovered the septic tanks, removed their lids, pumped them out, cleaned their filters, ensured proper drainage and flushing, reset the lids, and covered the tanks back up.
Pride Plumbing was called out for a sewage grinder pump alarm going off. Our inspection found that the pump’s float switch was not working. We provided a cost estimate to replace the float switch. We also provided a second cost estimate to trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.