Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
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Pride Plumbing came out and provided a cost estimate to perform the following work: 1) install a shower drain and correct the fall for the drains for a bathroom sink vanity and toilet; 2) set the bathroom sink vanity and toilet in place; 3) run new PEX water supply lines from a storage room up and through the ceiling to the bathroom, and over to the shower, bathroom sink vanity, and toilet; 4) insulate the new PEX water supply lines; 5) install water supply stops for the bathroom sink vanity and toilet; 6) install a walk-in shower along with its shower valve, showerhead, drain cover, and ADA stainless-steel grab bars; and 7) make all the appropriate water and drain connections. The NC DOT will cut the concrete floor through two rooms and make the necessary drain connections to the sewer main on the side of the building and trench and run a new sewer line from the building to the city sewer tap.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) dig down at a drain line coming out of the building; install two cleanouts - one going back into the building and one going to a sewer main; and after the two cleanouts are installed, test for leaks and proper drainage; and 2) dig up an existing 6-inch cleanout and use PVC piping and fittings to repair it; and after the cleanout has been repaired, test for leaks and proper drainage and backfill the holes we dug if there are no issues.
Pride Plumbing came out and replaced a non-working Rinnai tankless water heater with a new Navien 240S tankless model without a NAVICIRC recirculation pump. This included 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, drip leg, gas shutoff valve, and condensation and intake lines; 3) converting the unit from natural gas to propane and wiring it up; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing was called out for a water leak underneath the home. Our inspection found two cracked and leaking CPVC water supply line fittings. We cut out the leaking fittings and short sections of pipe and repaired them with new PEX piping and fittings.
Pride Plumbing came out and replaced a leaking single-handle bathtub/shower faucet valve with a new single-handle model with chrome trim (faucet valve handle and cover, downspout, and diverter). This included cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings. We also provided a cost estimate to repipe and replace the water supply and drain lines in the crawlspace, going to all the fixtures in the home (the kitchen, one bathroom (toilet, sink, and bathtub/shower), a washing machine, and a water heater), with new PEX and PVC piping respectively; installing new fittings and supports under the house for each fixture.
Pride Plumbing came out and performed the following work: 1) cut a hole in the wall to gain access to a clogged drainpipe, cut out a section of the pipe, used a sewer machine and cleared the blockage; reconnected the pipe to the main drain stack using two new Fernco couplings; and 2) replaced two toilets with new Gerber Viper models (this included draining and pulling the old toilets, inspecting and cleaning the flanges, replacing the toilet bowls, toilet tanks, tank to bowl gaskets and bolts, seats, wax ring gaskets, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply lines). Once installed, we tested both toilets for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to 1) repipe and replace the cast iron drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and two bathrooms (sinks, toilets, and bathtubs/showers - replacing the toilet bowl flanges and wax seal gaskets, the P-traps underneath all the sinks and installing new PVC piping, fittings and supports under the house for each fixture); and b) the washing machine; 2) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new washer box and hot and cold hose bibs), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel water supply lines); and 3) replace two outside spigots.
Pride Plumbing came out and provided a cost estimate to 1) use an excavator to trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the town's sewer tap at the edge of the property and the main drain line underneath the home) along with proper cleanouts and fittings per code; 3) cut the concrete in a garage, dig down to the drain pipe underneath, and replace that drain pipe with new PVC piping and fittings - connecting onto the new drain line in the yard; 4) install tracer wire in the ditch along with the new sewer drain line; and 5) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by Montgomery County's Inspection Department.
Pride Plumbing was called out for a leaking bathtub faucet. After inspecting the faucet, we found that it had multiple issues. The customer opted for us to cap the hot and cold water supply lines going to it. After capping the water supply lines, we tested for leaks with no issues. We also provided cost estimates to 1) replace a toilet with either a new customer-supplied model or a Pride Plumbing supplied Gerber Viper model (this would include draining and pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, flapper, water fill valve, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line); and 2) replace a faulty pressure reducing valve (PRV) at the water meter (attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve).
Pride Plumbing was called out to investigate the cause of a water stain on a ceiling. Our inspection found that the stain was being caused by a leaking roof. We advised the customer to contact a roofing company to come out and repair the roof.
Pride Plumbing came out and provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and provided cost estimates to 1) run a 3/4-inch PEX loop line from a back bathroom to the water heater, add two spring check valves at the water heater to keep the hot water from fading into the cold water side, and install a booster pump and set its timer for recirculating the water from the water heater to all the fixtures in the home; and 2) repipe and replace the cast iron drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and one bathroom (sink, toilet, and bathtub/shower) - replacing the toilet bowl's flange and wax seal, the P-traps underneath all the sinks, and the bathtub/shower's waste and overflow; and b) the washing machine - installing new PVC piping, fittings and supports under the house and up through the flooring for each fixture and air admittance valves inside the home where needed.
Pride Plumbing came out and provided a cost estimate to repair a water leak underneath an asphalt parking lot. This would require us to use a Sonar locator to find the leak, dig in the parking lot to locate the leak, cut out the leaking section of the outside main water supply line pipe, repair it with new piping and fittings, and cover the area that we dug up (asphalt to be re-laid by others).
Pride Plumbing came out and performed the following work: 1) repiped and replaced the water supply lines under the house in the crawlspace and behind some of the walls, going to the fixtures in the kitchen and two and one-half bathrooms, and at the washing machine and water heater, with new PEX piping and fittings; 2) installed a new 47-gallon Bradford White lowboy water heater; and 3) installed a new Water Pro well pressure tank with a tee, pressure switch, brass nipple, and pressure gauge and added a new boiler drain.
Pride Plumbing came out and provided a cost estimate to run a new gas supply line from outside, underneath the house, and up to the location of a gas range in the kitchen, install a new gas shut off valve at the stove, and perform a pressure test on the new gas supply line. Once the pressure test holds and the gas company approves the install, we will return and connect the gas whip to the stove and convert the stove from natural gas to propane by changing out the orifices. A gas regulator will be installed by the gas company on the mainline at the time of inspection.