Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and repiped and replaced the water supply lines under the house in the basement, going to the fixtures in the kitchen, one bathroom, the washing machine, and the water heater, with new PEX piping and fittings. We also installed a new 50-gallon electric Bradford White water heater. We installed the water heater, thermal expansion tank, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a new brass drain valve, and wired up the electrical connections to the new water heater. Then we bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing was called out for low water pressure from a well. Our inspection determined that the well's Grundfos DX-8850 submersible pump had gone out. We pulled out the well's black roll piping and submersible pump. Then, after preparing a new pump assembly, we inserted a new Goulds M10422-01 submersible pump and black roll piping (with an attached torque arrestor and cable guards) back down into the well. Next, we replaced the well's outlet piping (with new PEX piping and fittings), tank tee, 30/50 pump switch, pressure gauge, brass nipple, and wiring and used a heat shrink kit to reseal the well. Finally, after turning the well back on, we opened an outside hose bib spigot and drained debris out of the water line, letting it run for several minutes.
Pride Plumbing was called out for a water leak in the yard at a water meter. We dug down and found the leak on a section of the polybutylene outside main water supply line. We cut out the leaking section of pipe and repaired it with new PEX piping and fittings.
Pride Plumbing was called out for sewage backing up into the building. We used a large sewer machine down through a floor drain and cleared the blockage. We tested the floor drain and multiple fixtures for proper drainage with no issues. We also provided cost estimates to 1) trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code; and 2) provide quarterly maintenance by using a hydro jet water pressure device at any outside cleanouts or manholes to keep the main sewer septic drain lines cleared of blockages, debris, and grease buildup.
Pride Plumbing came out and performed the following work: 1) replaced a two-handle gooseneck-style kitchen sink faucet and sprayer with a new Delta single-handle model with a sprayer (this included removing the old faucet, mounting the new faucet, connecting the sprayer, and replacing the hot and cold above-floor water supply lines underneath the sink with new braided stainless-steel ones and connecting them to the water supply stops and faucet); 2) replaced a leaking two-handle bathtub/shower faucet valve with a built-in downspout diverter with a new two-handle model with a built-in downspout diverter (this included cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings); and 3) pulled and reset a Gerber toilet due to it having a broken closet bolt.
Pride Plumbing came out and performed the following work: 1) cut and jackhammered 20-feet of concrete; 2) dug down and exposed the lowest point of entry at the home's foundation for the outside main sewer septic drain line; 3) cut the line where it enters the home's foundation and installed a new sewer line connection for a new bathroom; 4) ran new PVC piping back to the new bathroom's location; and 5) roughed-in the new PVC pipe for a toilet, bathtub/shower, and bathroom sink vanity.
Pride Plumbing was called out for a water leak near a water heater. We found the leak on the unit's polybutylene hot-side outlet water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the polybutylene water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings.
Pride Plumbing was called out for a clogged toilet. We used a closet auger down through the toilet’s flange and cleared the blockage. We flushed the toilet several times with no further issues.
Pride Plumbing was called out for three clogged bathroom sink drains. We removed the sink drains’ P-traps and drain lines going into the walls and used a sewer machine down through the drains and cleared the blockages.
Pride Plumbing was called out for a leaking Standard three-handle bathtub/shower faucet valve. After shutting off the water, we removed the handles, replaced their washers, reinstalled the handles, turned the water back on, and tested for leaks with no further issues. We also provided a cost estimate to replace the valve with either a new Delta single-handle model or Gerber three-handle model (this would include cutting an access in the shower wall, replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings, and adding new stems, washers, seats, handles, and escutcheons).
Pride Plumbing was called out for a 40-gallon propane gas A.O. Smith G6-S4040PV 401 water heater not heating the water. Our inspection determined that the unit's burner assembly was no longer working and needed replacing. We replaced the burner assembly, relit the unit’s pilot, and tested the water heater with no further issues.
Pride Plumbing came out and replaced a leaking 40-gallon natural gas A.O. Smith GCRL-40 400 water heater with a new 40-gallon natural gas A.O. Smith GCRL-40 400 model with an atmospheric vent. This included removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; and installing the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines and copper gas supply lines to the water heater connectors, a temperature and pressure (T&P) relief valve, a brass drain valve, atmospheric vent and ensuring the unit was properly vented, and lighting the pilot and adjusting its flame.
Pride Plumbing was called out for a leaking Delta bathtub/shower faucet valve. Our inspection determined that the faucet valve's dual-function cartridge was bad. We replaced it with a new Delta RP46463 dual-function cartridge and corrected the issue. We also provided a cost estimate to replace the faucet valve with a new Delta model with chrome trim. This would include cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply line with new PEX piping and fittings.
Pride Plumbing was called out for a clogged pool drain. Our inspection found that roots had intruded into the pipe and ruptured the drain line and it would have to be replaced.
Pride Plumbing was called out for a water leak underneath a kitchen sink and to replace the rubber hot and cold hoses going to a GE washing machine. For the sink, our inspection found that it was coming from a broken slip joint nut attached to the basket strainer. We replaced the slip joint nut and flanged tailpiece washer and tested for leaks with no further issues. We then replaced the rubber washing machine hoses with new braided stainless-steel hoses.
