Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
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Pride Plumbing came out and provided a cost estimate to remove and replace an 80-gallon and a 50-gallon water heater and relocate a pressure reducing valve (PRV) from the basement to outside at the water meter.
Pride Plumbing was called out for a humming noise in the home's water pipes when no water was being used. Our inspection determined that the issue was being caused by a faulty Gerber toilet tank’s water fill valve. After shutting off the water, we drained the water from the tank, replaced the water fill valve with a new Fluidmaster PRO45B model along with its above floor braided stainless-steel water supply line. Then we turned the water back on, filled the tank, tested for leaks and proper operation, and the noise in the pipes stopped. We also provided a cost estimate to replace the toilet with a new Gerber Viper model. This would include draining and pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, flapper, water fill valve, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line.
Pride Plumbing came out and provided a cost estimate to replace two 50-gallon American PowerFlex PVG62-50T63-3PHV propane gas water heaters with either new 50-gallon propane gas models with power vents or Navien 240A tankless models with NAVICIRC recirculation pumps. This would include removing and disposing of the old water heaters after disconnecting their electrical connections, vent lines, and gas and inlet and outlet water lines; and installing the new water heaters along with making their appropriate electrical, gas, and water connections; ensuring that the units are properly vented, lighting their pilots (if applicable); and setting them to their appropriate operating temperatures.
Pride Plumbing was called out for sewage backing up into the home. We used a water pressure jetter device at a cleanout underneath the home and cleared a blockage in the main outside sewer septic drain line. We tested multiple fixtures for proper drainage with no issues. We inserted a camera into the drain line, and it revealed a mixed material (PVC and Orangeburg) outside main sewer septic drain line and a belly where the PVC and Orangeburg connect. We provided a cost estimate to trench a ditch from the town sewer tap to the home to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing was called out for a clogged PVC drainpipe between two floors of the building. We went to the first floor, and after cutting an access hole in the wall, we cut the pipe open and pulled the stoppage out. We then used a Fernco coupling and reconnected the pipe.
Pride Plumbing came out and replaced a toilet with a new customer-supplied Kohler Prosa K-46126-0 model. This included draining and pulling the old toilet, inspecting and cleaning the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line. Once installed, we tested for leaks and proper operation with no issues. We also provided a cost estimate to install a new Woodford frost-free outside hose bib spigot along with tying it into the existing main water supply line underneath the home with new PEX piping and fittings and adding a ball water shutoff valve.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on the main black roll water supply line coming into the foundation. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings and added a new ball shutoff valve. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines).
Pride Plumbing came out and provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and an A.O. Smith water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing was called out for a clogged kitchen sink drain. We used a sewer machine down through the sink's drain and cleared the blockage. We also provided a cost estimate to replace a kitchen sink's under-sink drain assembly, P-trap, and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing was called by the customer to come out and pump out their septic tank. We arrived with our septic pumping truck; removed the tank's two access covers (the customer had already dug them up), pumped out both sides of the tank; cleaned the tank’s filter; ensured proper drainage and flushing; reset the access covers; and covered the tank back up.
Pride Plumbing was called out for sewage backing up into the home. Our inspection determined that the customer's septic tank was full. We provided a cost estimate to call in our septic pumping truck, uncover the septic tank, remove the lid, pump it out, clean the tank’s filter (if applicable), ensure proper drainage and flushing, reset the lid, and cover the tank back up.
Pride Plumbing was called out for a toilet bowl leaking at its base. We pulled the toilet, cleaned and inspected its flange, replaced its wax ring gasket (with three new Mainline ML11580 gaskets to level the toilet with the flooring), reset the toilet, replaced its toilet bowl bolts and caps and the toilet tank's above-floor braided stainless steel water supply line. We tested for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) upfit the water lines for two water heaters (turn off the power and water to the units, cut out and replace both units' water inlet and outlet lines with 3/4-inch PES with stainless-steel ball valves and fittings, install a thermal expansion tank, turn the power and water back on, and test for leaks and proper operation); 2) upfit the drain assembly for an ice cream scoop holding sink (remove the sink's 1 1/4-inch P-trap and Santee, install a new 1 1/2-inch P-trap and Santee, and test for leaks and proper drainage); 3) install a new ice machine condensation pump and discharge line and connect to a sink's drain; and 4) add a 2-inch air gap to a handwash sink (cut into the sink's piping and add a 2-inch Santee and a 2-inch PVC pipe with a 4x2 reducing coupling and test for leaks and proper functionality).
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) remove an existing LG electric dryer from its location; 2) install a new dryer vent pipe to outside the building; 3) run a new gas supply line from an adjacent utility room over to the new dryer's location; 4) set a new LG gas dryer in place and connect its gas supply line and vent pipe; and 5) test for gas leaks and proper operation of the dryer.
Pride Plumbing came out and cut a section out of the main drain stack and started to repair a section of pipe. Upon trying to make the repair, we noticed that the pipe was loose lower down inside the wall. We cut two access holes in the drywall to access that section of pipe. We found a Fernco coupling that was connected but not tight and that the pipe coming down from the main drain stack was too short. We removed the Fernco coupling, cut and replaced the short section of pipe with a longer piece of PVC pipe, and used two Fernco couplings to reconnect it. We then went back up and made the repair on the main drain stack. We also pulled and reset a toilet on a second-floor guest bathroom and set a second toilet in the master bathroom.
