Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and installed two Herrmidifier electronic steam humidifiers along with connecting their water and drain lines. After installation, we insulated their inlet and outlet water supply lines with commercial insulation.
Pride Plumbing was called out for lukewarm water from a Navien 240A2 tankless water heater. Our inspection and tests determined that the issue was being caused by low water pressure - the gallons per minute (GPM) flow rate was too low and not allowing the tankless to call for hot water. We made an adjustment to a pressure reducing valve (PRV) at the water heater, performed our tests again, and the water temperature issue was corrected.
Pride Plumbing was called out for a leaking outside hose bib spigot. We replaced it with a new Woodford 19PX-6 frost-free model along with attaching it to the side of the house and tying it into the existing CPVC main water supply line underneath the house with new PEX piping and fittings. We also provided a cost estimate to replace the pressure switch and pressure gauge on a well and charge the well tank.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the black roll outside main water supply line. We cut out the faulty section of pipe, repaired it with new PEX piping and fittings, and flushed debris out of the water line at an outside hose bib spigot. We also provided a cost estimate to trench a ditch from an existing water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing was called out for a broken water supply line behind a washing machine. We cut out the leaking section of CPVC pipe, used a CPVC to PEX transition fitting to connect a new section of PEX piping, installed a new drop ear fitting, and added a new hot-side brass hose bib. We gave the glue time to set and then turned the water back on and inspected for leaks with no further issues.
Pride Plumbing was called out for sewage backing up into the home. We used a sewer machine at an outside cleanout and cleared a blockage in the main outside sewer septic drain line. We tested multiple fixtures for proper drainage with no issues.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the galvanized outside main water supply line. We cut out the faulty section of pipe, repaired it with new PEX piping and a galvanized dresser coupling, and flushed debris out of the water line at an outside hose bib spigot. We also provided a cost estimate to trench a ditch from an existing water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing came out and repaired a water leak underneath an asphalt parking lot. This required us to use a Sonar locator to find the leak, dig down to it, cut out a broken and leaking section of the PVC outside main water supply line pipe, repair it with new PVC pressure piping and two Fernco couplings, and cover the area that we dug up (asphalt to be re-laid by others).
Pride Plumbing was called out for a 48-gallon electric A.O. Smith ENLB-50-110 lowboy water heater not heating the water. Our inspection and tests determined that there was an issue with adequate electricity getting to the unit. We advised the customer to contact an electrician to come out and look at the issue. We also provided a cost estimate to replace the unit with a new electric lowboy model.
Pride Plumbing came out and provided a cost estimate to install a new Insinkerator Badger 5 garbage disposal along with replacing the kitchen sink's PVC waste piping and P-trap and connecting the dishwasher’s discharge line. The customer would need to have an electrician come out and run an electrical outlet to a location underneath the sink for the garbage disposal.
Pride Plumbing came out and provided a cost estimate to replace an electric water heater with a new electric model (this would include removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing water heater pads, the water heater, thermal expansion tank (if applicable), ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing came out and replaced a leaking single-handle bathtub/shower faucet valve with a new single-handle Delta model with chrome trim (shower head, faucet valve handle and cover, downspout diverter, and overflow and drain covers). This included cutting an access in the shower wall and replacing the valve along with short sections of its hot- and cold-water supply lines with new PEX piping and fittings.
Pride Plumbing came out to install a Liberty 18x31 access riser with cover on a sewage pump basin. We removed some landscape edging and dug out around the pump basin, cut the lid to fit the basin, and secured it in place. Once it was installed, we covered the basin's edges and replaced the landscape edging.
Pride Plumbing came out and replaced a leaking bathroom sink faucet with a new Delta 520-MPU model (this included removing the old faucet, mounting the new faucet, and replacing the popup assembly, the gasket inside a leaking water supply stop, and the hot and cold above-floor braided stainless steel water supply lines (attaching them to the hot and cold water supply stops and the faucet)).
Pride Plumbing was called out for four toilets not flushing properly. Our inspections and tests determined that the issues were being caused by the toilet tanks' braided stainless-steel water supply lines. We removed and replaced the water supply lines, tested the toilets, and the issues were corrected.