Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
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Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the black roll outside main water supply line. We cut out the faulty section of pipe, repaired it with new PEX piping and fittings, and flushed debris out of the water line at an outside hose bib spigot. We also provided a cost estimate to trench a ditch from an existing water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing came out and replaced a leaking 50-gallon LP gas water heater with a new 50-gallon LP gas Rheem PROG50-36P-RH62 model with an atmospheric vent. This included removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; and installing the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines and copper gas supply lines to the water heater connectors, a temperature and pressure (T&P) relief valve, a brass drain valve, atmospheric vent and ensuring the unit was properly vented, and lighting the pilot and adjusting its flame.
Pride Plumbing was called out for a clogged toilet. We used a closet auger down through the toilet’s flange and cleared the blockage. We flushed the toilet several times with no further issues. We also provided a cost estimate to replace the toilet with a new Gerber Viper model. This would include pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless-steel braided water supply line.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a PEX water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues.
Pride Plumbing came out and replaced a leaking 40-gallon Bradford White MI40T6LN10 natural gas A.O. Smith water heater with a new 40-gallon natural gas Rheem PROG40-38N-RH62 model with an atmospheric vent. This included removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; and installing the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines and copper gas supply lines to the water heater connectors, a temperature and pressure (T&P) relief valve, a brass drain valve, atmospheric vent and ensuring the unit was properly vented, and lighting the pilot and adjusting its flame.
Pride Plumbing was called out for a leaking outside hose bib spigot - it had broken off. The customer decided to not have us install a new one and just cap off the water supply line. After turning off the water, we removed the remainder of the hose bib, went underneath the home and transitioned the end of the water supply line from black roll to PEX, used a PEX cap and fittings to cap the line, and put foam insulation around the pipe. We turned the water back on and tested for leaks with no issues. We also provided a cost estimate to trench a ditch from the water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing came out and provided cost estimates to perform the following work: 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings; 2) replace a faulty pressure reducing valve (PRV) at the water meter (attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve); 3) replace a toilet with either a new customer-supplied model or a new Pride Plumbing supplied Gerber Viper model; and 4) trench a ditch from the water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a polybutylene water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free model
Pride Plumbing came out and performed the following work: 1) removed the sheetrock from the ceiling on the second floor and underneath the sink in a third floor's master bathroom; 2) cut the copper water supply line and attempted to remove any obstructions which had been causing low water pressure on the hot side of the bathroom sink faucet (we didn't find anything); 3) removed a hammer arrestor and replaced it with a new water supply stop; 4) replaced a short section of the copper pipe we cut with new PEX piping and copper to PEX transition fittings; and 5) after the water line had been cleared or repaired, tested for leaks and proper operation of the fixtures in the bathroom.
Pride Plumbing was called out for a water leak behind a bathroom wall. After turning off the water and cutting an access hole in the wall, we found a leak on a polybutylene water supply line. We cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the water supply and drain lines in the crawlspace, going to all the fixtures in the home (the kitchen, two bathrooms (toilets, sinks, and bathtubs/showers), a washing machine, and a water heater), with new PEX and PVC piping respectively; installing new fittings and supports under the house for each fixture.
Pride Plumbing was called out for a burst water pipe at a well. Our inspection found that all of the well's PVC piping had frozen and one pipe had burst. We cut out and removed all the frozen pipes, replaced them with new PEX piping and fittings, and added a ball shutoff valve. We then tested the well for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to repipe and replace the water supply lines under the building in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks and toilets), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the building along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing was called out for a water leak on a Rinnai R94LS tankless water heater. Our inspection found the leak on the cold-side water inlet pipe. We removed and replaced the line with new PEX piping and fittings. We then placed insulation around the piping to protect it from freezing.
Pride Plumbing came out and replaced a leaking 38-gallon electric American Premiere Plus lowboy water heater with a new 38-gallon electric Rheem PROE38-S2-RH95-B lowboy model. This included removing and disposing of the old water heater; installing the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater connectors, a brass drain valve, bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, wiring the water heater's electrical connections (adding a Romex connector), and setting the unit to its appropriate operating temperature.
Pride Plumbing came out and called in our septic pumping truck, located and uncovered the home’s septic tank, removed its lid, pumped it out, cleaned the tank’s filter, and ensured proper drainage and flushing. Before resetting the lid and covering the tank back up, we performed a septic tank inspection. We then provided the customer with the results of our inspection.