Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and provided a cost estimate to replace a 40-gallon electric water heater with a new 40-gallon electric model (this would include removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing water heater pads, the water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing came out and inserted a camera into a kitchen sink's drain line in order to determine its condition. The camera did not find any issues with the drain line.
Pride Plumbing came out and provided a cost estimate to repair a water leak underneath a concrete walkway. This would require us to dig up and underneath the concrete to locate the leak, cut out the leaking section of the outside main water supply line pipe, repair it with new piping and fittings, and cover the area that we dug up (concrete to be re-laid by others).
Pride Plumbing was called out for a water leak on a copper supply line in the crawlspace. The line was connected to a redundant ball valve, so we just capped the line. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and replaced a broken flange on a Project Source toilet. We pulled the toilet, cleaned the wax ring gasket off, busted the concrete holding the flange and cut it loose from the piping underneath the home, installed a new Oatey 43612 Easy Tap PVC repair closet flange (pouring new concrete and connecting it back to the main drain stack underneath the home with new PVC piping and a no-hub coupling), installed a new wax ring gasket, replaced the toilet bolts and caps, reset the toilet, installed a new above-floor braided stainless steel water supply line, tested for leaks, added four plastic shimms around the base of the toilet bowl to level it, caulked around the base of the toilet bowl, and tested for stability, any additional leaks and proper operation with no issues.
Pride Plumbing was called out for a water leak at a well. Our inspection found that a PVC outlet pipe had frozen and burst. We cut out the PVC pipe and replaced it with new PEX piping and fittings. We also provided a cost estimate to trench a ditch from the well to the building and replace the main outside water supply line with new black roll and PEX piping and fittings.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) rough-in and install one American Standard Cadet Pro toilet with an open-front seat, two American Standard Allbrook urinals with Sloan flush valves, and one Bradley handwash sink; and 2) replace two American Standard Cadet Pro toilets with open-front seats, one American Standard Allbrook urinal with a Sloan flush valve, three Fiat molded stone laundry tubs with three Fiat mop-sink faucets, and a 20-gallon Rheem water heater in the attic area.
Pride Plumbing came out and repiped and replaced the drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and one bathroom (sink, toilet, and bathtub/shower - replacing the toilet bowl's flange and wax seal gasket, the bathtub/shower drain, and the P-traps underneath all the sinks); and b) the washing machine - installing new PVC piping, fittings and supports under the house for each fixture and air admittance valves inside the home where needed. We also dug down to the outside main sewer septic drain line outside the home’s foundation, cut it and added a PVC two-way cleanout, and covered up the hole we dug.
Pride Plumbing came out and performed the following work: 1) marked on a concrete floor an area to be trenched out; 2) sawed, jackhammered, and dug out a trench across the room from one wall to the other; 3) placed PVC drain and PEX water piping in the floor and made the drain connections on both sides, roughing them up inside a wall access; 4) filled in the trench with gravel and then mixed concrete and poured it in the trench, covering the new piping; 5) replaced all affected fixtures and reconnected their water and drain lines; and 6) installed PEX water supply lines for a new water heater, washer box, and laundry sink.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) pump out the tanks for two non-working Liberty sewer grinder pumps; 2) pull and replace the sewage pumps with new Liberty pumps along with replacing their floats, check valves, ball valves, and unions; 3) wire them up to their control panel; and 4) make the appropriate drain, discharge and vent pipe connections.
Pride Plumbing came out and provided a cost estimate to either rebuild or replace a leaking Zurn 975XL3 reduced pressure zone (RPZ) backflow. A rebuild would require us to, after shutting off the water, remove and replace the unit's cap, relief valve, check valve #1, check valve #2, and all rubber O-rings and gaskets. A replacement would require us to, after shutting off the water, remove the defective backflow; install the new backflow assembly with new gaskets, bolts and nuts; and test it for leaks and proper operation. Once the RPZ assembly passes inspection, we will file the certification paperwork with the appropriate agencies.
Pride Plumbing was called out for a water leak underneath the building. Our inspection found that the leak was on an HVAC condensation line. Per the customer's request, we cut the line, used PVC fittings to reroute it, and insulated it.
Pride Plumbing was called by the customer to come out and pump out their two septic tanks. We arrived with our septic pumping truck; located and uncovered the building’s septic tanks, removed their lids, pumped them out, cleaned their filters, ensured proper drainage and flushing, reset the lids, and covered the tanks back up.
Pride Plumbing was called out for a water leak underneath a kitchen sink. We disassembled one of the water supply stops, replaced its internal components, reassemble the water supply stop, and tested for leaks with no further issues.
Pride Plumbing came out and provided a cost estimate to repair a well. This would include performing the following work: 1) pulling the well's submersible pump and black roll piping; 2) installing a new submersible pump, black roll piping, torque arrester, and wiring and reinserting them down into the well; 3) replacing the well's 30/50 pump switch, pressure gauge, and pressure tank and charging the tank; and 4) resealing the well using a heat shrink kit.