Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
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Pride Plumbing came out and provided a cost estimate to install a whole-house water filtration system. This would include mounting the water filter base, running and connecting new PEX piping inlet and outlet water supply lines to the base and the existing water lines underneath the home and adding ball water shutoff valves, installing the water filter and its housing, and testing for leaks and proper operation. Once the filtration system is installed, test and clean any sediment from the fixtures inside and outside the home.
Pride Plumbing came out and installed three new Rinnai 199K BTU tankless water heaters. This included: 1) installing the new tankless units along with Jomar service valves, PEX and stainless steel water lines to the units’ water connections, black roll gas supply lines, gas regulators, recirculating kits, and condensation and intake lines; 2) cutting, capping, and rerouting the home’s hot and cold water supply lines over to the location of the new water heaters; 3) installing new gas lines over to the units’ location along with drip legs and gas shutoff valves; 4) wiring up the units; 5) ensuring that they were properly vented; and 6) lighting and programming the units.
Pride Plumbing came out and performed the following work: 1) turned the water off to the home; 2) cut an incoming waterline before a DAB booster pump going to a 40-gallon water tank; 3) inserted a new Amtrol-Worthington WP44SS well tank on the waterline before the booster pump and connected it to the booster pump using PEX piping and fittings, adding a ball water shutoff valve; 4) turned the water back on, filled the water tank, and tested for leaks and proper operation.
Pride Plumbing was called out for a water leak at an A.O. Smith water heater. We found a leak on a polybutylene water supply line fitting. We cut out the leaking fitting and a short section of pipe and repaired them with new PEX piping and fittings.
Pride Plumbing was called out for a clogged toilet. We used a closet auger down through the toilet’s flange and cleared the blockage. We flushed the toilet several times with no further issues.
Pride Plumbing was called out for a water leak at a washing machine. We found a leak on a copper water supply line coming up through the floor. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris, and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and install two new Woodford frost-free outside hose bib spigots.
Pride Plumbing came out and replaced a leaking Sloan flush valve on a commercial urinal with a new Sloan flush valve.
Pride Plumbing was called out for slow flushing toilets. We pulled a commercial toilet, used a water pressure device down through the toilet's flange, and cleared a blockage in the main outside sewer septic drain line. After replacing the toilet bowl's wax ring gasket and toilet bowl bolts and caps, and resetting the toilet, we tested it and the issue was corrected. We also provided a cost estimate to trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing was called out for sewage backing up into the building. Our inspection found that there was a blockage at the building's manhole. The customer opted to have the city come out and try and clear it. We also provided a cost estimate to trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing came out and provided a cost estimate to replace two leaking spread bathroom sink faucets with either new customer-supplied spread models or Pride Plumbing supplied spread Delta, Olympia, or Peerless models (this would include removing the old faucets, mounting the new faucets, and replacing their hot and cold water shut-off valves and above-floor braided stainless steel water supply lines underneath the sinks).
Pride Plumbing was called out for an E/One sewage grinder pump alarm going off. Our inspection determined that the pump's tank was full and the sewer grinder pump wasn't working. After manually pumping out the tank, we installed a temporary loaner pump. We provided cost estimates to perform the following work: 1) pump the septic tank; and 2) pull and replace the E/One sewage grinder pump along with replacing its control box and panel, QCD cable, and conduit along with making the appropriate drain, discharge and vent pipe connections.
Pride Plumbing came out and set out three toilets, and ran PEX water supply lines over to a new pump sink.
Pride Plumbing was called out for a water leak coming from underneath a soda machine. Maintenance advised us that they had cleared the drain blockage that had caused the water to seep through the tile grout and leak down to the ceiling below. However, they still wanted us to verify that the blockage had been cleared. We checked the floor drain and the drain line up in the ceiling and did not find any issues.
Pride Plumbing was called out for a clogged bathroom sink drain. We had to remove a section of sheetrock underneath the sink in order to access the drain cross in the wall. We then ran a sewer machine down into the drain twice and cleared the drain line. We followed that by running hot water down the drain for approximately 20 minutes to test for proper drainage. We also replaced the no-hub coupling on the vent side of the drain line and tested for leaks with no further issues.
Pride Plumbing came out and performed the following work: 1) removed and replaced a non-working garbage disposal with a new Insinkerator Badger 5 model (this required us to remove the old garbage disposal from its drain and electrical connections, install and mount the new disposal, connect its drain and electrical connections, and test it for leaks and proper operation); and 2) replaced the water fill valve inside a leaking toilet tank with a new Fluidmaster PRO45B model along with its above floor braided stainless steel water supply line.
