Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and performed the following work: 1) installed a new Kohler pressure-assisted toilet along with new wax seal, bolts, and supply line and two new American Standard wall-hung lavatories with Delta faucets and trap wraps; 2) installed a new Murdock bi-level water cooler with a bottle filler; 3) at a pet wash station, installed a JR Smith floor cleanout, hub drain with trap seal, two Zurn floor sinks, a pet wash sink, an ADA pet wash sink, a Navien LP gas tankless water heater (along with an isolation valve kit and a concentric vent kit), and a Liberty sewage pump; 4) installed a breakroom sink and a mop sink; 5) installed a new gas line along with a ball valve, drip leg, and gas regulator; 6) removed a section of concrete and installed underground plumbing and a lift station; and 7) jet-washed the building's main drain line in the bathroom and pet wash station and used a sewer camera to determine its condition.
Pride Plumbing was called out for a water leak on an A.O. Smith lowboy water heater. Our inspection found that the water heater was leaking from its anode rod. The customer wanted us to cap off the unit's poly water inlet and outlet lines. So, after cutting off the water, we cut and used PEX piping and fittings to cap the water lines. We then turned the water back on and tested for leaks with no issues. We also provided cost estimates to 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings; and 2) install a new pressure reducing valve (PRV) at the water meter.
Pride Plumbing came out and replaced a leaking 38-gallon electric American E62-40L-045DV lowboy water heater with a new 38-gallon electric Rheem PROE38-S2-RH95-B lowboy model. First, after turning off the water and disconnecting the unit's electrical connections and inlet and outlet water lines, we removed and disposed of the old water heater. Then we installed the new water heater, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we turned the water back on, tested for leaks, bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing came out and replaced a faulty pressure reducing valve (PRV) at the water meter with a new Watts LFN45BM1-DU-PEXXPEX model, attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve. We also replaced the PRV's meter box. We tested for leaks and proper water pressure with no further issues.
Pride Plumbing was called out for a Gerber toilet tank that would run constantly and not fill. Our inspection determined that the tank’s water fill valve was malfunctioning. After shutting off the water, we drained the water from the tank, replaced the water fill valve with a new Fluidmaster PRO45B model along with its above floor braided stainless-steel water supply line. Then we turned the water back on, filled the tank, and tested for leaks and proper operation with no issues. We also provided a cost estimate to replace the toilet with either a new customer-supplied model or a Pride Plumbing supplied Gerber Viper model (this would include pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line).
Pride Plumbing was called out for an irrigation line repair. When we arrived, the customer already had the irrigation line exposed and the water turned off. He asked if we would cut it and cap it. So, we removed the line with three irrigation heads on it and then capped it with a PVC cap. We turned the water back on and tested for leaks with no issues. We also provided a cost estimate to trench a ditch from the water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing was called out for a stoppage in the main line at an insulation table that uses a jet cutter. After unsuccessfully using a sewer machine, we used a ShopVac, removed a lot of debris from the drain line, and restored proper drainage.
Pride Plumbing was called by the customer to come out and pump out their septic tank. We arrived with our septic pumping truck; located and uncovered the home’s septic tank, removed its lid, pumped it out, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lid, and covered the tank back up.
Pride Plumbing came out and used a Hydro Jet water pressure device to clear a wash bay's drain line.
Pride Plumbing was called out for a clogged toilet. We used a sewer machine down through a floor drain located beside the toilet and cleared the blockage. We tested the toilet and multiple fixtures for proper drainage with no issues. We inserted a camera down into the drain line and it revealed multiple bellies. Because of this, we provided a cost estimate to trench a ditch from the town sewer tap to the building to expose and replace the main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing came out with our septic pumping truck and pumped out a lift station's holding tank.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a copper water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues.
Pride Plumbing was called out for a leaking toilet tank water supply stop. After shutting off the water, we removed and replaced the water supply stop. We then turned the water back on and tested for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) run new PEX water supply and PVC drain lines for a new soaker tub, walk-in shower, double-sink bathroom sink vanity, and a toilet; 2) install a rough-in shower valve and shower head; 3) install a new toilet flange and toilet; 4) set a soaker tub and water pedestal in place; 4) install the bathroom sink faucets and connect their stainless-steel water supply lines from the water supply stops to the faucets; 5) install a shower drain cover, trim kit, and shower head with attached shower arm/wand; and 6) test for leaks, proper drainage, and function of each new fixture.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) remove and dispose of three wall-hung bathroom sinks; 2) supply and install three new ADA wall-hung bathroom sinks along with Delta faucets, P-traps, and hot and cold water supply stops and braided stainless-steel water supply lines; and 3) test the new sinks for leaks and proper working order.