Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
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Pride Plumbing came out and provided a cost estimate to replace two non-working outside anti-siphon hose bib spigots with new frost-free anti-siphon models along with tying them into the existing main water supply line underneath the home with new PEX piping and fittings and adding ball water shutoff valves.
Pride Plumbing was called out for an Insinkerator Badger 5 garbage disposal no longer working. We first tried to spin the disposal, and it spun freely but would not grind. Then we tried to reset it, but it still spun freely. Then we plugged the disposal in manually and it worked and that let us know that there was an issue with unit's air box. So, we provided a cost estimate to replace the air actuated switch for the disposal.
Pride Plumbing was called out for sewage backing up into the home. We dug down to the drain line near the home's foundation, cut a hole in the drain line, used a sewer tape back towards the home and cleared the blockage, covered the hole we made in the drain line with a new Fernco coupling, tested it for leaks, and then covered the drain line. We also found two toilet bowls leaking at their bases. We provided a cost estimate to pull the toilets, clean and inspect their flanges, replace their wax ring gaskets, reset the toilets, replace their toilet bowl bolts and caps and the toilet tanks’ above-floor braided stainless steel water supply lines, and test for leaks and proper operation.
Pride Plumbing was called out for sewage backing up into the home. We pulled a toilet, used a sewer machine down through the toilet's flange, and cleared a blockage in the main outside sewer septic drain line. After replacing the toilet bowl's wax ring gasket and toilet bowl bolts and caps, and resetting and testing the toilet, the issue was corrected.
Pride Plumbing was called out for low water pressure from a well. Our inspection determined that the well's submersible pump had gone out. We pulled out the well's black roll piping and submersible pump. Then, after preparing a new pump assembly, we inserted a new Sta-Rite S10P4HS07221-03 submersible pump and black roll piping (with an attached torque arrestor) back down into the well. Then we wired up the pump and resealed the well. We provided a one-year warranty on the parts and labor.
Pride Plumbing was called out for sewage backing up into the home. We first pulled a toilet and tried running a sewer machine down through the flange, but it would only go about 15 feet. So, we then went outside, dug down to the cast iron main outside sewer septic drain line near the home's foundation, cut the drain line, installed a new two-way PVC cleanout with cap (connecting to the existing drain line with two new no-hub couplings), and ran a sewer tape towards the home from the clean out. After testing the drain line for leaks and proper drainage, we covered the drain line. After replacing the toilet bowl's wax ring gasket and toilet bowl bolts and caps, and resetting and testing the toilet, the issue was corrected. We also provided a cost estimate to repipe and replace the drain lines in the crawlspace, going to all the fixtures in the home (kitchen, one bathroom, and a washing machine), with new PVC piping; installing new fittings and supports under the house for each fixture.
Pride Plumbing was called out for Rinnai V65e propane gas tankless water heater not producing hot water. Our inspection and tests determined that the unit's heat exchanger had malfunctioned. We provided cost estimates to 1) remove and replace the heat exchanger; and 2) replace the unit with either a new customer-supplied tankless model or new Pride Plumbing supplied Navien tankless models with or without a NAVICIRC recirculation pump (this would include: a) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; b) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, NAVICIRC recirculating kit (if applicable), drip leg, gas shutoff valve, and condensation and intake lines; c) wiring up the unit; d) ensuring that it was properly vented; and e) lighting and programming the unit).
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) replace a faulty pressure reducing valve (PRV) at the water meter (attaching it to the existing Schedule 40 PVC pressure outside main water supply line with new Schedule 40 PVC pressure piping and fittings and adding a ball water shutoff valve) due to low water pressure in the building; 2) remove and replace the Sloan flush valve assemblies on two Kohler commercial toilets; 3) replace a three-compartment stainless-steel kitchen sink's PVC air gap assembly and hard-pipe it into the sink's drain in the wall; and 4) install a new water pressure tank using copper ProPress fittings.
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from the house to the town sewer tap; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by the county's Inspection Department.
Pride Plumbing came out and started digging outside the home down to the footer at the basement. We then dug a 7-foot-deep trench from the home out to the road. After that, we went into the basement and broke up some concrete around where the sewer line came in to determine what direction the pipe was flowing.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of Schedule 40 PVC drain line coming out of a sewage pump tank - a gate valve had disconnected from the drain line. We cut out the faulty section of pipe and repaired it with new Schedule 40 PVC piping and fittings, connecting back onto the existing pump drain line with a new no-hub coupling. We did not replace the gate valve but advised the customer to use the PVC valve inside the sewage tank in the future.
Pride Plumbing came out and replaced a wall-mounted stainless-steel Acorn toilet with a new wall-mounted stainless-steel Acorn model. We turned the water off, disconnected the water and drain lines from the old toilet, and removed it from the wall. We then installed the new toilet along with new Sloan and sink valves and made the appropriate water and drain connections behind the wall using new PEX and PVC piping respectively. Finally, we tested the new toilet for leaks and proper operation.
Pride Plumbing was called out for a water leak in the yard. Upon digging down to the leaking section of drainpipe, we found that it was Orangeburg pipe connected to a grease trap. We dug up the grease trap so we could remove its lid and stub-in a new 4-inch PVC pipe, connecting onto the existing Orangeburg pipe with a new Fernco coupling. We then sealed where the new pipe exited the grease trap with hydraulic cement and tested for leaks and proper drainage. Lastly, we covered up the new pipe and grease trap. We also provided a cost estimate to trench a ditch from the town sewer tap to the home to expose and replace the Orangeburg main outside sewer septic drain line with new PVC piping and fittings along with installing proper cleanouts and fittings per code.
Pride Plumbing was called out after hours because the customer ran over a water spigot in the yard with a lawnmower. When we arrived, we found a damaged Prier anti-siphon frost-proof spigot in the yard on a red PEX main water supply line. It was a temporary service for some builders who were doing work at the home, so we used white PEX piping and fittings and capped it off close to the ground.
Pride Plumbing was called out for a water leak underneath the home in the basement. We found a pinhole leak on a copper water supply line. We cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We also provided a cost estimate to repipe and replace the copper water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
