Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out to investigate a mixing valve only allowing lukewarm water to two rooms. We went through and shut off the mixing valves one by one and isolated the issue to one of the rooms. It was our belief that at this room's kitchen sink faucet, when all other fixtures were cut off, it would cause the water to temper to around 79 degrees. The faucet was also loose and it's cold-side water supply stop would not cut off all the way. The customer opted to allow their building maintenance to replace the faucet and water supply stop.
Pride Plumbing came out and replaced a leaking 38-gallon electric U.S. Craftmaster E2F40LD045V lowboy water heater with a new 38-gallon electric Rheem PROE38-S2-RH95-B lowboy model. First, after disconnecting its electrical connections and inlet and outlet water lines, we removed and disposed of the old water heater. Then we installed the new water heater, a HydroPro H10000 HPTET2 thermal expansion tank, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing was called out for no water from a well. Our inspection and tests found that the water would run for about a minute, stop, and then start flowing again. We replaced the well's pressure gauge, brass nipple, and pressure switch, charged the tank to a proper pressure, and tested the well with no further issues.
Pride Plumbing came out and provided cost estimates to 1) unclog a slow-draining kitchen sink drain by either using a closet auger, sewer machine, or water pressure device; and 2) replace the kitchen sink's under-sink drain assembly, P-trap, and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing was called out for a broken handle on the hot side of a two-handle kitchen sink faucet. We replaced the faucet with a new customer-supplied two-handle model with a sprayer. This included removing the old faucet, mounting the new faucet, connecting the sprayer, and replacing the hot and cold above-floor water supply lines underneath the sink with new braided stainless-steel ones and connecting them to the water supply stops and faucet.
Pride Plumbing came out and delivered two Piedmont Rent-A-Jon work jons. We pumped them out and emptied, cleaned, and restocked them with toilet paper and hand sanitizer each week they were in use. (https://piedmontrentajon.us)
Pride Plumbing came out and performed a Membership Plan annual plumbing inspection. Pride Plumbing's Membership Plan is our $19.95 per month plumbing maintenance discount program. Find out more at https://www.callprideplumbing.com/membership-plan. Based on our thorough inspection inside, underneath, and outside the home, we 1) replaced a leaking outside hose bib spigot with a new Woodford 19PX-6 frost-free model along with attaching it to the side of the house and tying it into the existing main water supply line underneath the house with new PEX piping and fittings; and 2) provided a cost estimate to repipe and replace the copper water supply lines under the house in the crawlspace, going to the fixtures in the kitchen and one bathroom, and at the washing machine and water heater, with new PEX piping and fittings.
Pride Plumbing was called out for sewage backing up into a double sink bathroom vanity. We went underneath the home, separated a PVC and cast iron drain line, and used a sewer machine in an attempt to clear the blockage. The cast iron drain line was very corroded, so we couldn't get the drainage we wanted, but were able to get them to slowly drain. We also provided a cost estimate to replace the drain lines for the double bathroom sink vanity through the floor and tie-in to the PVC drain line underneath the home, add an air admittance valve underneath the bathroom sink cabinet, and replace a bathtub/shower drain.
Pride Plumbing was called out to investigate a possible water leak underneath the home. However, our thorough inspection did not find any plumbing water or drain sources that were leaking. This included checking the water meter which was not moving.
Pride Plumbing was called out for a sewage pump not working. We pulled and inspected the pump and found an object lodged in the unit's blades which had caused it to stop pumping. We cleared the object out of the pump, reinstalled it, replaced its float switch, tested the pump, and the issue was corrected. We also provided a cost estimate to replace the pump with a new Liberty model.
Pride Plumbing came out and delivered one Piedmont Rent-A-Jon work port-a-jon. We emptied, cleaned, and restocked it with toilet paper each week it was in use. (https://piedmontrentajon.us)
Pride Plumbing came out and provided a cost estimate to repipe and replace the drain lines in the ceiling, in between the first and second floors of the home, going to the fixtures in two bathrooms (sinks, toilets, and bathtubs/showers) - replacing the toilet bowl flanges and wax seals, the P-traps underneath all the sinks, and the bathtubs'/showers' waste and overflow - installing new PVC piping, fittings and supports in the ceiling and down through the flooring for each fixture and air admittance valves inside the home where needed.
Pride Plumbing came out and provided a cost estimate to install the following: 2- KOHLER MODEL K3999 WATER CLOSETS; 2- KOHLER CHESAPEAKE MODEL K-1728 BATHROOM SINKS WITH DELTA MODEL 523LF-HDF, SINGLE HANDLE CENTERSET LAVATORY FAUCETS IN CHROME; 1- ELKAY LUSTERTONE MODEL LRAD252265, STAINLESS STEEL SINGLE BOWL DROP-IN ADA SINK AND DELTA LINDEN MODEL 300-DST FAUCET; 1- FIAT MODEL TSB3000 MOP BASIN AND T&S BRASS MODEL B-0665-BSTR FAUCET; 1- MURDOCK MODEL A172408F-UG-VR WATER COOLER; 1- ZURN ZN415B-P FLOOR DRAIN; 1- ZURN ZN1400-BP FLOOR CLEAN OUT; 1-GUY GRAY MODEL MIB1HAAB ICE MAKER OUTLET BOX; 1- AO SMITH MODEL ENS-30 DOMESTIC WATER HEATER; 2- BRADLEY S59-4000A THERMOSTATIC MIXING VALVES; 1- AMTROL THERM-X-TROL MODEL ST-5-C EXPANSION TANK; 1- BELL & GOSSETT MODEL NBF-8S/LW HOT WATER CIRCULATING PUMP; AND 1- BELL & GOSSETT CIRCUIT SETTER PLUS BALANCING VALVE.
Pride Plumbing came out and: 1) trenched a ditch from an existing water meter to the house to expose and remove the outside main water supply line; 2) installed a new 1-inch black roll and PEX outside main water supply line from the water meter to the house along with installing tracer wire; 3) connected the new water line to an existing water line connection under the house and installed a ball valve main water cut off in the crawlspace and installed a new thermal expansion tank; 4) installed a new pressure reducing valve (PRV), ball water shutoff valve, and check valve at the water meter in the meter box; 5) tested the new water line for leaks and working order; and 6) backfilled and tamped the ditch after the work was completed and approved by Richmond County’s Inspection Department.
Pride Plumbing came out and repiped and replaced the cast iron drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and one bathroom (sink, toilet, and bathtub/shower - replacing the toilet bowl's flange and wax seal gasket, the bathtub/shower drain, and the P-traps underneath all the sinks); and b) the washing machine - installing new PVC piping, fittings and supports under the house for each fixture and air admittance valves inside the home where needed. We also provided a cost estimate to replace a toilet with a new Gerber Viper model. This would include draining and pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, flapper, water fill valve, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line.