Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and replaced a leaking 38-gallon electric Rheem 82SV40-2 lowboy water heater with a new 38-gallon electric A.O. Smith ENLB-40 110 lowboy model. This included removing and disposing of the old water heater; installing water heater pads, the new water heater, thermal expansion tank, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater connectors, a brass drain valve, bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, wiring the water heater's electrical connections, and setting the unit to its appropriate operating temperature.
Pride Plumbing came out and replaced the cast iron drain lines for a double bathroom sink vanity through the floor and tied into the PVC drain line underneath the home (tying onto the existing cast iron piping exiting the home's foundation with a new Fernco coupling), adding an air admittance valve underneath the bathroom sink cabinet, and replacing a bathtub/shower drain with a new Watco drain.
Pride Plumbing was called out for a clogged toilet that would run continuously. First, we used a closet auger and cleared the stoppage. Next, our inspection of the toilet tank discovered that the tank's flapper had deteriorated. We replaced the flapper and corrected the issue.
Pride Plumbing was called out for a clogged walk-in shower drain. We used a sewer machine down through the drain and cleared the blockage. We also provided a cost estimate to replace the shower's drain assembly, P-trap, and drain line through the floor to under the building in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) cut a 2-foot wide concrete walkway and remove 4 sidewalk pavers; 2) dig down and expose the sewer line from an outside cleanout to a 90-degree elbow; 3) cut the drain line next to the cleanout all the way back to a 90-degree elbow at the end of the pavers; 4) replace the piping with new PVC piping and fittings along with a wye in the doorway for a washing machine and the 90-degree elbow; 5) test the new piping for leaks and proper drainage; 6) put the sand back in the hole we dug out and compact it; 7) mix concrete and repair the walkway; and 8) put the pavers back in place and clean up all work debris.
Pride Plumbing came out and 1) demoed a kitchen sink, dishwasher, bathroom sink, toilet, and shower; 2) in the kitchen, installed a kitchen sink and faucet, dishwasher, refrigerator ice maker, and gas supply line to a gas stove; 3) in the bathroom, installed a sink and faucet, toilet, and tile shower (including the shower valve, valve handle(s), showerhead, and drain); 4) made all the water and drain connections underneath the home; and 5) installed an Honest Water Filter Company Silver Plus whole-house water filtration system (this includes installing the unit's manifold with a Defender pre-filter and two 5-micron filters along with the bypass system, rinse valve and pressure gauge; mounting the water filter base, running and connecting new PEX piping inlet and outlet water supply lines to the base and the existing water lines underneath the home and adding ball water shutoff valves; installing the water filter housing, and testing for leaks and proper operation.
Pride Plumbing was called out for a leaking and non-working Navien tankless water heater. Our inspection found that the unit was leaking from inside, and this caused the PCB board to go out. For this reason, we provided a cost estimate to replace the water heater with a new Navien 240S tankless model without a NAVICIRC recirculation pump. This would include: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing came out and provided a cost estimate to replace a malfunctioning Rinnai tankless water heater with a new Navien 240S tankless model without a NAVICIRC recirculation pump. This would include: 1) removing and disposing of the old water heater along with its electrical wiring, venting, and gas and water supply lines; 2) installing the new tankless unit along with its service valves, PEX and stainless steel water lines to the unit's water connections, copper gas supply line, gas regulator, drip leg, gas shutoff valve, and condensation and intake lines; 3) wiring up the unit; 4) ensuring that it was properly vented; and 5) lighting and programming the unit.
Pride Plumbing came out and provided a cost estimate to install a customer-supplied Whirlpool WHKF-DWHBB whole-house water filtration system in the crawl space. This would include mounting the water filter base, running and connecting new PEX piping inlet and outlet water supply lines to the base and the existing water lines underneath the home and adding ball water shutoff valves, installing the water filter and its housing, and testing for leaks and proper operation. Once the filtration system is installed, test and clean any sediment from the fixtures inside and outside the home.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) cut and dig down underneath the concrete sidewalk at the front of the building and replace the cast iron drain line in that area; 2) in the middle section to the left of the bathroom area, cut and dig down to the cast iron drain line and replace that section of pipe; 3) on the back side of the bathroom in the kitchen area, either a) dig down to the cast iron drain line and replace that section of drain line; or b) clean and install UV fiberglass cured-in-place pipe (CIPP) within that section of cast iron drain pipe; and 4) test for leaks and proper drainage.
Pride Plumbing came out and provided a cost estimate to use a water pressure jetter device to attempt to clear a clogged storm drain.
Pride Plumbing was called out for a clogged kitchen sink drain on the garbage disposal side. Our inspection verified that the sink was draining on the sink side but not the garbage disposal side. We took apart the P-trap, and it was full of debris. We cleaned out the debris and reassembled the P-trap. We then checked for leaks and proper drainage with no further issues. We also provided a cost estimate to replace the kitchen sink's under-sink drain assembly, P-trap, and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings.
Pride Plumbing came out and provided a cost estimate to replace a Pentair Pentek Big Blue whole-house water filtration system with a new system. This will require us to turn off the water, remove the filter and housing, install a new filter and housing (connecting it to the existing water main using new PEX piping and fittings), turn the water back on, and bleed any debris through an outside hose bib spigot. We will then test for leaks and proper water pressure.
Pride Plumbing was called out to investigate the cause of a sewer odor in a laundry room. Our inspection found a cleanout cap that appeared to have leaked sometime in the past. We removed the cleanout cap and applied plumber's tape and pipe dope to its threads and reinstalled it. We advised the customer to monitor the odor and call us back if it persisted.
Pride Plumbing came out and 1) used an excavator to trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) installed a new 4-inch PVC sewer drain line (connecting it to the town's sewer tap at the edge of the property and the main drain line underneath the home) along with proper cleanouts and fittings per code; 3) installed tracer wire in the ditch along with the new sewer drain line; and 4) backfilled, tamped, and spread grass seed and straw after the work was inspected and approved by Randolph County's Inspection Department.
