Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a water leak on the handle of a commercial toilet's Sloan flush valve. We provided a cost estimate to rebuild the flush valve. This would include removing and replacing the flush valve’s diaphragm, vacuum breaker, and spud gasket.
Pride Plumbing came out and provided a cost estimate to replace a 80-gallon electric Whirlpool E2F80HD045V water heater with a new 80-gallon electric model (this would include removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing water heater pads, the water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing was called out for a water leak at a shower. Our inspection determined that the leak was being caused by a faulty shower head. We provided a cost estimate to replace the shower head with a new Delta model.
Pride Plumbing came out and provided a cost estimate to replace a faulty pressure reducing valve (PRV) underneath the home in the crawlspace due to low water pressure in the home. This would require us to attach it to the existing black roll outside main water supply line coming in from underneath the foundation with new PEX piping and fittings and add a ball water shutoff valve.
Pride Plumbing was called out for a Kohler toilet tank that would run constantly and not fill. Our inspection determined that the tank’s water fill valve was malfunctioning. After shutting off the water, we drained the water from the tank, replaced the water fill valve with a new Fluidmaster PRO45B model along with its above floor braided stainless steel water supply line. Then we turned the water back on, filled the tank, and tested for leaks and proper operation with no further issues. We also provided a cost estimate to replace the toilet with a new Gerber Viper model. This would include draining and pulling the old toilet, inspecting/cleaning/replacing the flange, replacing the toilet bowl, toilet tank, flapper, water fill valve, tank to bowl gasket and bolts, seat, wax ring gasket, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply line.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) assemble and install gas logs in a fireplace; 2) place a 100lb propane tank and drill through the outside brick wall for a copper supply line; 3) underneath the home, connect the copper supply line up through the floor to the fireplace logs; 4) secure the copper gas supply line to the floor joists and place labels on the copper gas line per code; 5) seal where the copper gas line goes through the brick outside wall; 6) install a gas regulator on the copper supply line before the tank connection; and 7) turn the gas on and test for leaks and proper functionality.
Pride Plumbing came out and provided a cost estimate to: 1) trench a ditch from the water meter to the house to expose and remove the outside main water supply line; 2) install a new 1-inch black roll and PEX outside main water supply line from the water meter to the house along with installing tracer wire; 3) connect the new water line to an existing water line connection under the house and install a ball valve main water cut off; 4) install a new thermal expansion tank on the main water line under the house; 5) install a new pressure reducing valve (PRV), ball valve, and check valve at the water meter in the meter box; 6) test the new water line for working order; and 7) backfill and tamp the ditch after the work is completed and approved by Montgomery County’s Inspection Department.
Pride Plumbing came out and performed the following work: 1) replaced three yard hydrants (this required us to dig down and uncover their water supply lines, bust the concrete around the yard hydrants, remove the water supply lines and the yard hydrants, install the new yard hydrants and PEX piping going to them; connect all the PEX piping to the existing outside main water supply line, pour pea gravel around the new yard hydrants, cover the pea gravel with new cement, and cover and tamp the new water lines); and 2) installed a customer-supplied Moen valve operator smart water shutoff (this required us to turn off the water to the home; cut and remove an existing valve-type water shutoff in the basement behind a water heater; convert the water lines to PEX and go up the wall 48-inches and over to the right for easy access; add a stainless-steel ball valve before the device; add the device, reconnect the water line to the home; and cut the water back on and test for leaks).
Pride Plumbing came out and repiped and replaced the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new washer box and hot and cold boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel water supply lines) and replaced two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and removed and replaced an Acorn air control valve assembly on a toilet.
Pride Plumbing was called out for a backflow discharging water into a utility room behind the building. Our inspection found that it was discharging water from its relief valve. We were able to get it to stop discharging water. It was our belief that some debris got stuck in the first check valve.
Pride Plumbing was called out for a sewage pump not working. We pulled and tested the pump (its float and electrical connection) and determined that it had burned out. Based on this, we provided a cost estimate to replace the pump along with replacing its floats, check valve, ball valve, and union and wiring the pump up to its control panel along with making the appropriate drain, discharge and vent pipe connections.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a polybutylene water supply line tee - well water had deteriorated its brass fittings. After shutting off the water, we cut out the leaking fitting and a short section of pipe and repaired them with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to 1) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink, dishwasher, and ice maker), at the washing machine, the water heater, and in one bathroom, with new PEX piping and fittings; and 2) repipe and replace the drain lines in the crawlspace, going to all the fixtures in the home (kitchen, one bathroom, and a washing machine), with new PVC piping; installing new fittings and supports under the house for each fixture.
Pride Plumbing was called out to investigate a possible water leak. When we arrived, the customer made us aware that the floor was getting soft in a couple of places - one area in a guest bathroom and another in a master bathroom. After doing a thorough inspection, we found that the issues were due to the home's flex ductwork. Everywhere the ductwork was taped to a vent, there was mold. It appeared to be from condensation around the vent lines. We advised the customer to contact an HVAC company to come out and see if they can remedy the issue.
Pride Plumbing came out and provided a cost estimate to repair a water leak underneath an asphalt parking lot. This would require us to dig in the parking lot to locate the leak, cut out the leaking section of the outside main water supply line pipe, repair it with new black roll and pressure PVC piping and fittings, and cover the area that we dug up (asphalt to be re-laid by others).