Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a Gerber toilet tank that would run constantly and not fill. Our inspection determined that the tank’s water fill valve was malfunctioning. We replaced the water fill valve with a new Fluidmaster PRO45B model along with its above-floor braided stainless steel water supply line and tested for leaks and proper operation with no issues. Further inspection found high water pressure in the home. So, we replaced the pressure reducing valve (PRV) at the water meter (attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve) with a new Watts LFN45BM1-DU-PEXXPEX model. We also provided cost estimates to replace the toilet with a new Gerber Viper model and to replace the black roll main outside water supply line with from the water meter to the house new black roll and PEX piping and fittings.
Pride Plumbing came out and provided a cost estimate to 1) trench a ditch from an existing water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter; and 2) install a new Woodford frost-free outside hose bib spigot along with mounting it to the side of the house, tying it into the existing main water supply line underneath the home with new PEX piping and fittings, and adding a ball water shutoff valve.
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) replace a leaking two handle bathroom sink faucet with either a new Delta, Olympia, or Peerless model (this would include removing the old faucet, mounting the new faucet, and replacing the hot and cold water shut-off valves and above-floor braided stainless steel water supply lines underneath the sink); 2) remove the sink drain’s P-trap and drain line going into the wall, use a sewer machine down through the drain and clear a blockage, and install a new P-trap; 3) install a new pressure reducing valve (PRV) at the water meter (cutting and attaching it to the existing black roll outside main water supply line with new PEX piping and fittings and adding a ball water shutoff valve) and add a new green water meter box and lid.
Pride Plumbing came out and provided a cost estimate to 1) remove an existing bathtub/shower and replace it with a new 4-piece walk-in unit along with installing a new Delta shower faucet valve with trim (two-in-one shower head, faucet valve handle and cover, and a drain cover), PVC drain, PEX hot and cold water supply lines with shut-offs, and a plastic plumbing access panel along with connecting the new drain and water supply lines to the existing drain and water connections underneath the home; and 2) replace a leaking single-handle bathroom sink faucet with either a new Delta, Olympia, or Peerless single-handle model (this would include removing the old faucet, mounting the new faucet, and replacing the hot and cold water shut-off valves and above-floor braided stainless steel water supply lines underneath the sink).
Pride Plumbing came out and replaced five deteriorated septic tank lids. First, we brought in our septic pump truck and pumped out the septic tank. Next, we used a tractor to remove the lids and then used it to set five new ones in place. Then we installed popouts on two of the lids, one for each side of septic tank. Finally, we covered the lids with dirt and spread straw over the area.
Pride Plumbing came out and demoed the men's and women's bathrooms and began roughing-in new PEX water supply lines.
Pride Plumbing was called out for sewage backing up into the building. We used a water pressure jetting device at an outside cleanout and cleared a blockage in the main outside sewer septic drain line near a lift pump station. We tested multiple fixtures for proper drainage with no issues.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the CPVC outside main water supply line. We cut out the faulty section of pipe, repaired it with new PEX piping and fittings, added a ball water shutoff valve, and installed a new black water meter box.
Pride Plumbing came out and performed a Budderfly site water survey.
Pride Plumbing came out and performed a Budderfly site water survey.
Pride Plumbing came out and performed a Budderfly site water survey.
Pride Plumbing came out and performed a Budderfly site water survey.
Pride Plumbing came out and replaced a leaking 38-gallon electric Whirlpool E40LB6-45 100 lowboy hot water heater with a new 38-gallon electric Rheem PROE38-S2-RH95-B lowboy model. This included removing and disposing of the old water heater; installing the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater connectors, a brass drain valve, bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, wiring the water heater's electrical connections, and setting the unit to its appropriate operating temperature.
Pride Plumbing was called out for sewage backing up into the home. Our inspection determined that the stoppage was on the town's side of the outside main sewer septic drain line. We advised the customer to contact the town and have them come out and clear the blockage. We provided a cost estimate to 1) trench a ditch from the house to the town sewer tap to expose and remove the outside main sewer septic drain line; 2) install a new 4-inch PVC sewer drain line (connecting it to the main drain line under the home) along with proper cleanouts and fittings per code; 3) install tracer wire in the ditch along with the new sewer drain line; and 4) backfill, tamp, and spread grass seed and straw after the work has been inspected and approved by the county's Inspection Department.
Pride Plumbing was called out for a sewage odor in a bathroom. Our inspection determined that the odor was actually coming from the water - the home was on a well. We provided a cost estimate to trench a ditch from an existing water meter to the home, disconnect and bypass the well, and install new black roll and PEX main outside water supply line along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter. We also provided a second cost estimate to replace a 40-gallon electric Whirlpool water heater with a new 40-gallon electric model. This would include removing and disposing of the old water heater; installing water heater pads, the new water heater, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater's water connections, a new brass drain valve, connecting the unit’s electrical connections, bleeding the air out of the water lines, ensuring that the unit was properly vented, and setting it t