Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for a stoppage on a men’s bathroom SuitMate swimsuit water extraction machine. We disassembled the unit's drain line and used a sewer machine down through the drain. We were able to get a lot of fabric and a bathing suit drawstring out of the drain. We reassembled the drain and tested for proper drainage with no further issues.
Pride Plumbing was called out for a Kohler toilet bowl leaking at its base. We flushed the toilet multiple times and did not see any leaks. We then went into the basement and found water droplets coming down the drainpipe for the toilet which indicated a cracked, improperly installed, or deteriorated toilet flange. We provided a cost estimate to replace the flange. This would require us to pull the toilet, clean off the old wax ring gasket, cut the flange loose, install a new PVC repair flange, install a new wax ring gasket, replace the toilet bolts and caps, reset the toilet, install a new above-floor braided stainless steel water supply line, test for stability, leaks, and caulk around the base of the toilet bowl.
Pride Plumbing came out and provided a cost estimate to: 1) trench a ditch from the water meter to the house to expose and remove the outside main water supply line; 2) install a new 1-inch black roll and PEX outside main water supply line from the water meter to the house along with installing tracer wire; 3) connect the new water line to an existing water line connection under the house and install a ball valve main water cut off; 4) install a new thermal expansion tank on the main water line under the house; 5) install a new pressure reducing valve (PRV), ball valve, and check valve at the water meter in the meter box; 6) test the new water line for working order; and 7) backfill and tamp the ditch after the work is completed and approved by Forsyth County’s Inspection Department.
Pride Plumbing came out and provided a cost estimate to install the hookups for a washing machine (this includes installing PEX hot and cold water supply lines, boiler drains, PVC drain, and ProPlus plastic washer box; tying the water supply and drain lines into their respective water and sewer mains under the home; and insulating the PEX hot and cold water supply lines).
Pride Plumbing came out and provided a cost estimate to install pans underneath the water heaters in four apartment units. This will require us to do the following for each water heater: 1) turn the electricity and water off to the unit; 2) cut and remove both incoming and outgoing water lines and remove them; 3) lift the water heater and insert the new pan; 4) install new PEX inlet and outlet water lines, add ball water shutoff valves, and connect back to the existing copper inlet and outlet water supply lines; and 5) turn the electricity and water back on and test for leaks and proper functionality of the water heater.
Pride Plumbing came out and installed a new 40-gallon electric Rheem water heater. After running new PEX water lines over to the unit, we installed water heater pads, the new water heater, a thermal expansion tank, ball water shut-off valves, PEX and stainless-steel water supply lines over to the water heater connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Then we bled the air out of the water lines, ensured that the unit’s temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing came out and repiped and replaced the copper water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new washer box and hot and cold boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel water supply lines) and replaced two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and provided a cost estimate to replace a leaking Zurn Wilkins 375XL reduced pressure zone (RPZ) backflow. This would require us to remove the defective backflow; install the new backflow assembly with new gaskets, bolts and nuts; and test for leaks and proper operation. Once the RPZ assembly passes inspection, we will file the certification paperwork with the appropriate agencies.
Pride Plumbing came out for a Sloan flush valve on a ProFlo toilet that wouldn't stop flushing. After turning off the water, we used a Sloan Regal XL repair kit and rebuilt the flush valve (this included removing and replacing its diaphragm, vacuum breaker, and spud gasket). After reassembling the flush valve, we turned the water back on and tested for leaks and proper operation with no issues.
Pride Plumbing was called out for a water leak at a water meter. We dug down and found that the union on the meter yoke was leaking, along with a nipple located between the meter yoke and the pressure-reducing valve (PRV). After shutting off the water, we removed and replaced the defective union and nipple and used PEX piping and fittings to replace a short section of the polybutylene main outside water supply line. We then turned the water back on and tested for leaks with no further issues. We also provided a cost estimate to trench a ditch from the water meter to the home and replace the black roll main outside water supply line with new black roll and PEX piping and fittings along with installing a new pressure reducing valve (PRV) and ball water shutoff valve at the water meter.
Pride Plumbing was called out for a leaking toilet tank push-on style water supply stop. After shutting off the water, we replaced the water supply stop (connecting it to the tank's existing copper water supply line going behind the wall with new PEX piping and fittings) along with the tank's above-floor braided stainless steel water supply line. We then turned the water back on and tested for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to 1) repipe and replace the drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and two bathrooms (sinks, toilets, and bathtubs/showers - replacing the toilet bowl flanges and wax seal gaskets, the P-traps underneath all the sinks and installing new PVC piping, fittings and supports under the house for each fixture); and b) the washing machine; 2) repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), two bathrooms (sinks, toilets, and bathtubs/showers), the washing machine (installing a new washer box and hot and cold hose bibs), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel water supply lines); and 3) replace two outside hose bib spigots.
Pride Plumbing came out and replaced two leaking 40-gallon electric Bradford White water heaters with a new 50-gallon electric Rheem PROE50-M2-RH95 model. First, after disconnecting the two 40-gallons' electrical connections and inlet and outlet water lines (capping off one set), we removed and disposed of the old water heaters. Then we installed water heater pads, the new 50-gallon water heater, ball water shut-off valves, PEX and stainless-steel water supply lines to the water heater's connectors, a brass drain valve, and wired up the electrical connections to the new water heater (adding a Romex connector). Finally, we bled the air out of the water lines, ensured that the unit's temperature and pressure (T&P) relief valve was properly vented, and set the unit to its appropriate operating temperature.
Pride Plumbing came out and replaced a leaking 38-gallon electric American lowboy water heater with a new 38-gallon electric Rheem PROE38-S2-RH95-B lowboy model. This included removing and disposing of the old water heater; installing water heater pads, the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater connectors, a brass drain valve, bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, wiring the water heater's electrical connections (adding a Romex connector), and setting the unit to its appropriate operating temperature.
Pride Plumbing was called out for a water leak in the yard. We dug down and found a leak on a section of the drain line going to a sewer pump basin. We cut out the faulty section of pipe and repaired it with new PVC pressure piping and fittings and added a ball check valve. After allowing the glue to dry, we tested the repair for leaks with no further issues. We also called in our septic pumping truck; removed the basin’s lid, pumped out the basin, ensured proper drainage and flushing, and reset the lid.
