Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing was called out for sewage backing up into the home. We used a sewer machine at a floor drain in the basement and cleared a blockage in the main outside sewer septic drain line. We tested multiple fixtures for proper drainage with no issues. We inserted a camera into the drain line, and it revealed a belly in the line.
Pride Plumbing came out and replaced a centerset kitchen sink faucet with a new customer-supplied centerset model with a pulldown sprayer. This included removing the old faucet, mounting the new faucet, and replacing the hot and cold above-floor water supply lines underneath the sink with new braided stainless-steel ones and connecting them to the water supply stops and faucet.
Pride Plumbing responded to a sewage backup in the building. After inspecting, we found the septic tank full. We called in our septic pumping truck, uncovered the septic tank, removed its lid, pumped it out, and cleaned the tank’s filter. Before resetting the lid and covering the tank back up, we cleared a blockage in the outside main sewer septic drain line going to the septic tank and then ensured proper drainage by flushing the toilets and running water down multiple drains for several minutes.
Pride Plumbing came out with our septic pumping truck, located and uncovered the home’s septic tank, removed both of its lids, pumped out the solids and liquids sides of the tank, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lids, and covered the tank back up.
Pride Plumbing came out and provided a cost estimate to remove two existing bathtubs/showers and replace them with two new 3-piece walk-in units along with installing new Delta shower faucet valves with trim (two-in-one shower heads, faucet valve handles and covers, and drain covers), PVC drains, PEX hot and cold water supply lines with shut-offs, and plastic plumbing access panels along with connecting the new drain and water supply lines to the existing drain and water connections underneath the home.
Pride Plumbing came out and provided a cost estimate to use a Hydro Jet water pressure device at any outside cleanouts or manholes to clear the outside main sewer septic drain line of blockages, debris, and grease buildup. We will then use a camera to determine the condition of the outside main sewer septic drain line.
Pride Plumbing was called out for a water leak in the yard - a boring machine had hit a lift station's PVC drainpipe and broke it. We dug down, cut out the damaged section of pipe, installed new Schedule 80 PVC piping and two 4-inch HyMax repair couplings, cut the lift station on and let it run for 15 minutes, tested for leaks and proper drainage with no issues, backfilled and tamped the area we dug out, and spread grass seed and hay over the area.
Pride Plumbing came out and repiped and replaced the drain lines under the house in the crawlspace, going to a) the fixtures in the kitchen (sink and dishwasher) and two bathrooms (sinks, toilets, and bathtubs/showers - replacing the toilet bowl flanges and wax ring gaskets, the bathtub/shower drains, and the P-traps underneath all the sinks, and the bathtub/shower's waste and overflow); and b) the washing machine - installing new PVC piping, fittings and supports under the house and up through the flooring for each fixture and air admittance valves inside the home where needed.
Pride Plumbing was called out for a water leak inside a garage. We found a leak on a water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings and added two ball shutoff valves. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to replace a 40-gallon electric Whirlpool E2F40RD045V water heater with a new 50-gallon electric model. This would include removing and disposing of the old water heater; installing the new water heater, ball water shut-off valves, PEX and stainless steel water supply lines to the water heater's water connections, a brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit is properly vented, and setting it to its appropriate operating temperature.
Pride Plumbing was called out for a water leak underneath the home. We found a leak on a black roll water supply line. After shutting off the water, we cut out the leaking section of pipe and repaired it with new PEX piping and fittings. We then cut the water back on, drained out any debris at an outside hose bib spigot, and tested for leaks with no further issues. We also provided a cost estimate to repipe and replace the water supply lines under the house in the crawlspace, going to the fixtures in the kitchen (sink faucet, dishwasher, and ice maker), one bathroom (sink, toilet, and bathtub/shower), the washing machine (installing a new plastic washer box and hot and cold hose bibs or boiler drains), and the water heater, with new PEX piping and fittings (installing new 1/4 turn water shut-off valves on each fixture inside the house along with new above-floor stainless steel braided water supply lines) and replace two outside hose bib spigots with new Woodford frost-free models.
Pride Plumbing came out and performed the following work: 1) in a guest bathroom, replaced a toilet tank's water fill valve due to it running constantly and not filling; and 2) in a master bathroom, replaced a toilet tank's Douglas fill valve and flapper due to it running constantly and not filling. We also provided cost estimates to 1) in the guest bathroom, replace the toilet's water supply stop, nipple in the wall, and water supply line and rebuild a leaking three-handle shower valve; and 2) in the master bathroom, replace a single-sink bathroom vanity and faucet with a double sink vanity and faucets along with upgrading the water supply and drain lines underneath the sink and replace the toilet's leaking water supply stop.
Pride Plumbing was called out for a water leak at a well. Our inspection found that the leak was coming from a cracked PVC outlet pipe. We removed the PVC pipe and replaced it with new PEX piping and fittings.
Pride Plumbing was called out for no hot water from a Rinnai tankless water heater. After inspecting the unit, we contacted Rinnai technical support, and they diagnosed the issue as being caused by a faulty flow sensor. Technical support agreed to supply a new flow sensor since the unit was still under warranty. We provided a cost estimate to install the new flow sensor.
Pride Plumbing came out and provided a cost estimate to replace a 40-gallon electric Whirlpool E62-40R-045DV water heater with either a new 40-gallon electric customer-supplied model or a new 40-gallon electric Pride Plumbing supplied model (this would include removing and disposing of the old water heater after disconnecting its electrical connections and inlet and outlet water lines; installing the new water heater, a thermal expansion tank, new ball water shut-off valves, new PEX and stainless steel water supply lines to the water heater's water connections, a new brass drain valve, connecting the unit’s electrical connections (adding a Romex connector), bleeding the air out of the water lines, ensuring that the unit’s temperature and pressure (T&P) relief valve was properly vented, and setting the unit to its appropriate operating temperature).
Pride Plumbing was called out for a leaking toilet tank water supply stop. After shutting off the water, we replaced the water supply stop (connecting it to the tank's existing copper water supply line going behind the wall with new PEX piping and fittings) along with the tank's above-floor braided stainless steel water supply line. We then turned the water back on and tested for leaks and proper operation with no issues.
