Response from Pride Plumbing Services:
Keisha, thank you so much for your review. We truly appreciate your kind words and taking time to share your experience with us. If Pride Plumbing can serve you again, please don't hesitate to contact us - call 910-439-9598 - we are available 24/7. Pride Plumbing 205 N Main St Mt Gilead, NC 27306
Overall Experience
Quality
Price
Convenience
Pride Plumbing came out and provided a cost estimate to perform the following work: 1) install a toilet and bathroom lavatory sink and make the appropriate water and drain connections in the basement; 2) stub-out the PEX water and PVC drain piping for a future washing machine connection; 3) install new PVC drain lines in the basement to an existing sewer line; 4) install a PVC vent pipe for the lavatory sink; and 5) install new hot and cold PEX water supply lines in the basement going to a new half bathroom.
Pride Plumbing came out and performed the following work: 1) dug a new ditch for a new sewer line from the house to a location in the yard; 2) installed new tracer wire, 4-inch PVC piping and fittings, and 2-way cleanouts in the new sewer line ditch; 3) dug a 9'x9' hole at the end of the ditch in the yard, installed a new E/One sewage pump system along with gravel as a base layer; 4) installed 1-yard of concrete around the pump's basin after its tank had been inspected and approved; 5) left the ditch open for an electrical contractor to install the wiring for the new pump; 6) dug another ditch from the new E/One pump system to the town's sewer tap and hooked up to the town sewer tap using pressure pipe and fittings; 7) tested the new pump and drain lines for working order; 8) backfilled the ditches after the work had been inspected and approved; and 9) spread grass seed and straw after the work was completed.
Pride Plumbing came out and replaced an American Standard toilet's flange and drain line through the floor to under the house in the crawlspace, and to where it ties into the main sewer drain stack, with new PVC piping and fittings. We then installed a new wax ring gasket, reset the toilet, replaced the toilet bowl bolts and caps and the toilet tank's above-floor braided stainless steel water supply line. Finally, we tested for leaks and proper operation with no issues.
Pride Plumbing came out and installed a new Delta R10000-UNBX rough-in valve for a walk-in shower along with running new PEX piping and fittings and making the appropriate water supply connections underneath the home. We also redid some plumbing underneath the home to do away with a vent in the middle of the floor and moved a toilet flange to a new location.
Pride Plumbing came out and provided a cost estimate to install a new inline sediment filter and a true bypass. After the bypass is installed, we will test for leaks and proper water pressure.
Pride Plumbing was called out for a clogged toilet. We used a closet auger down through the toilet’s flange and cleared the blockage. We flushed the toilet several times with no further issues. The customer also had a clogged bathtub/shower drain. We used a closet auger down through the bathtub's overflow and cleared that blockage.
Pride Plumbing was called out for a garbage disposal not working properly. Our inspection found that the unit was jammed due to an object being lodged inside it. Using a pair of pliers, we were able to remove the object which allowed the motor to turn freely. We then reset the circuit on the unit and tested it for proper working order with no further issues. We provided a cost estimate to replace the unit with a new Insinkerator Badger 5 model along with replacing the kitchen sink's PVC waste piping and P-trap.
Pride Plumbing was called out for a water leak underneath a kitchen sink. Our inspection found that the leak was coming from the slip-joint arm going to the second basin of the sink. It was too long and not seating correctly, so we cut a little off the end and reinstalled it. We then tested for leaks with no further issues. The customer also had a Kohler toilet tank that would run constantly and not fill. Our inspection found that the toilet tank's flapper was deteriorated and would not seal off the tank which caused it to run constantly. We replaced the toilet tank's flapper with a new Lavelle 3060BP red universal Korky model and tested for leaks and proper operation with no issues.
Pride Plumbing came out and applied silicone caulk around the edges of a Liberty sewage pump because there was a sewer odor coming from it.
Pride Plumbing was called out for a clogged bathroom sink drain, a toilet tank that would run constantly and not fill, and to install a bidet. First, we removed a hair clog from the bathroom sink's popup assembly and restored proper drainage. Next, our inspection found that the toilet tank's flapper was deteriorated and would not seal off the tank. We replaced the toilet tank's flapper with a new Lavelle 3060BP red universal Korky model. Then, we installed a new Bemis Bio Bidet bidet on that same toilet. Finally, we tested the toilet and bidet for leaks and proper operation with no issues.
Pride Plumbing came out and performed a Membership Plan annual plumbing inspection. Pride Plumbing's Membership Plan is our $19.95 per month plumbing maintenance discount program. Find out more at https://www.callprideplumbing.com/membership-plan. Our thorough inspection inside, underneath, and outside the home did not find any issues with the home’s plumbing.
Pride Plumbing was called out to investigate the source of a sewage odor in the building. We used a Superior Signal 5E electric smoke blower down through a floor drain and performed a smoke test. The test revealed that the source of the odor was coming from a bathroom sink's overflow. The customer opted to take care of the issue himself.
Pride Plumbing came out and replaced two toilets with new Gerber Viper round-front models (this included draining and pulling the old toilets, inspecting and cleaning the flanges, replacing the toilet bowls, toilet tanks, tank to bowl gaskets and bolts, seats, wax ring gaskets, toilet bowl bolts, toilet bowl bolt washers, toilet bowl bolt caps, and above-floor stainless steel braided water supply lines). Once installed, we tested both toilets for leaks and proper operation with no issues.
Pride Plumbing came out and provided a cost estimate to install a new Insinkerator Badger 5 garbage disposal along with replacing the kitchen sink's PVC waste piping and P-trap and connecting the dishwasher’s discharge line. The customer would need to have an electrician come out and run an electrical outlet to a location underneath the sink for the garbage disposal.
Pride Plumbing was called by the customer to come out and pump out their septic tank. We arrived with our septic pumping truck; located and uncovered the home’s septic tank, removed its lid, pumped it out, cleaned the tank’s filter, ensured proper drainage and flushing, reset the lid, and covered the tank back up.