I will use this company again!
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Donnie and Robert showed up promptly. After hearing the issue went to work correcting my attempted repair. They explained every step of the way what they were doing. After finishing the work they cleaned up everything completely.
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The plumber came here to fix the shower and now the water pressure is broke and the shower knob won’t stay in a specific spot.
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Don responded quickly and was able to quickly (same day) to replace our hot water heater. He clearly explained the options that were available and why he recommended the parts and equipment that he did. Then he clearly explained how the system worked, and recommendations for maintenance in the future. I very much appreciate his and Robert's work.
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Donnie came to the rescue just when we needed him!! His charge was appropriate. He spent the time to talk about related questions we had. We will definitely keep his number close for the next time we need a plumber!!
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Prompt response. Thorough explanation of water heater problem & options to fix/replace. Employees were courteous & thoughtful. Received invoice with before/after photos with explanation/description of repairs made.
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I called because I had an issue getting ahold of someone using the online form and boy am I glad I did! Donald & Robert were able to get over to my house same day and when I said I was ready to move forward with the work they quoted they got me in same day and worked quickly and expertly. I would honestly suggest them to any of my friends. Donald seems to know everything about everything but doesn't work to talk you into something you don't need. I really appreciate him!
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We always get an honest evaluation of the problem and the best course of action with outstanding and professional work.
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Good experience. The crew gave us 3 options for completing the work. We chose the middle one & everything came out well.
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Donnie was very helpful and pointed out plumbing issues from past plumber thank you!!!
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Excellent work- great explanations on the root cause of the issue as well as the proper short and long term solutions.
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Seriously the best plumbing company I have ever ever used. This is the second time I have used Pridemark and the plumber, Donnie, came both times. This time with his apprentice who was also great. They are simply the best. On time, thorough, knows their stuff, and Donnie is seriously the best most competent, fair and kindest technician I’ve ever encountered. I immediately called my father to recommend Pridemark to him and will continue to do so to anyone else I know. Great, great company. Thank you so much for the positive experience and quality work.
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