Upon arrival I spoke with the homeowner and she explained to me that they needed a septic tank pumped because the tenants flushed an excessive amount of greaseInto the tank, after further evaluation I then gave her an upfront option and price on pumping up to 1000 gallons plus pumping an additional 400 gallons being that the tank is a 1500 gallon, after approvalI then began to pump the septic tank, after pumping the tank I made sure that I had gotten the grease out of the tank, after completion of the job I cleaned up all tools and materials and the homeowner asked if I would make sure everything was flowing in the house after knocking on the door several times I could not get the tenants to answer the door, at this time I am not sure if everything is flowing. - pump up to 1000 gallons - pump and additional 500 gallons.
Upon arrival I opened up septic tank on both side and found there was lots of grease in tank for a short amount of time that tank has been installed pulled filter and water started to flow out of tank filter was completely clogged with grease cleaned and placed back home owner arrived and I explained to her what was going and showed her the build up she will be going over her books and talking with then about paying half being this isn’t normal where in tear and will be calling us by the end of the day
On today’s visit the customer and I took a walk around the property and he showed me rough locations of flagging at Leitchfield and septic tank location. For today the customer was unable to have the permit in hand with the drawings but will email those to me at around 4 o’clock this afternoon so that we can come up with proper pricing and scheduling to get the job done as soon as possible Nick pleasants Bahama,nc
Upon arrival customer stated that the water would sometimes seem to run out when they would use a lot, and it would take about 30 minutes for it to return. Went in crawl space while running water at hose bib to test pressure switch to see if it was working properly. Pressure switch was working properly, getting correct voltage. Pressure tank was functioning properly. Tested power at well head, getting correct power. Was unable to recreate issue of running out of water. Customer stated well pump had probably not been replaced since house was built in 1981. No tag on well head stating depth or hp. Gave customer price on pulling pump and pinpointing issue. Customer will call back if problem persist.
We were called out to offer options for a low water pressure/sporadic pump switch issue. After speaking with the homeowner, and looking over the system, we were not able to immediately see the cause of the problems. We then offered the homeowner options for doing a diagnosis. Ultimately the homeowner said he will consider his options, and call us back if need be. Customer paid dispatch fee via credit card.
After talking about the main water line leak with the customer, he decided he would like to have main line replaced. Customer will be calling to pay 25% deposit, after deposit is made 811 will be called to locate all underground utilities
Pull well pump to diagnose at this time I found that when power is turned off to pump all water falls back into well will need to pull to find out if it’s hole in pipe or bad check valve in pump -replace 3/4hp well pump One year parts and labor warranty After pulling pump I found that head of pump was broken with customer approval I replaced pump with a 3/4 10gpm after pump was wired and hooked drooped back in well then shocked to preven bacteria growth made all Final connections at well head Under home switch that turned power off to well found that after I turned it off it broke and wouldn’t turn back on so disconnected switch and wired back in made customer aware and they will have electrician come replace switch
On today’s visit customer made me aware that were the boiler drain attaches to the 1 inch galvanized tea the boiler drain was leaking/split and in need of replacement. I gave the customer multiple options and upfront pricing and at this time the customer is going to attempt to repair himself 49 dispatch fee
After arriving to the home, the homeowner made me aware of water that has been staining fixture, and that had a sulfur and metallic scent. The home was built in the 90s. They have just recently purchased the home, the water quality has gotten worse since they’ve been here. They plan on moving in this summer and want the water treated before transitioning here. I tested the water at two fixtures at the home; the kitchen sink and a master bedroom faucet. The water quality is as follows: Hardness: 25gpg pH: 6 Iron: 1.5-5ppm The water has a distinct sulfur smell as well throughout the home on the hot and cold side The water quality fluctuated between locations. The home is equipped with a split hot water system. Two electric water heaters exist in the home; one in the garage and one in the crawlspace. I gave estimates with upfront pricing, we discussed financing options as well, at this time the homeowners are going to review the estimates and we will follow up with a phone call on Frida
Upon arrival I spoke with the homeowner he show me the location of the septic tank and the issue he was having, upon further evaluation the riser and riser lid were both broken, also the reason for the tank backing up was the outlet filter was stopped up, after giving upfront options and pricing on installing one riser up to 24 inches and pumping up 1000 gallons The customer stated that he needed to discuss with his wife before he went through with installing a new riser, after signature approval on pumping up to 1000 gallons I then began to pump the tank clean and clear of any liquids or solids, after completion of pumping the tank I cleaned up all tools and materials. Pump up to 1000 gallons