I've had Nick out to do some work before, so I knew the level of service I was in for. We took a full half hour to do the walkthrough of all the things the inspector included on his report for plumbing related issues (and at least one more I found since we've been here). He gave me the quote, went out to get the parts he didn't already have in the truck, did ALL the work, and just left - six hours start to finish. He was friendly. He explained everything in a way I could understand. He made recommendations and gave me budgetary numbers for some other things I'm looking at in the future. Could I have done the work myself? Some of it, I'm sure. But I probably would have ended up calling him anyway when I couldn't get the dripping to stop. It's worth it in the end to know that someone with ten years of experience and a five star rating on all the apps did it.
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Overall Experience
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I was grateful that I was able to have a technician come out to check my problem with my water faucet. It is my plan to get a new sink so I have decided to wait a couple of weeks to get the sink and new faucets and then have everything put into place.
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From the dispatcher to the Techician very professional courtesies service. The technician gave me options and did the job well.
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Free estimate, clear and precise. Looking forward to doing business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival to the home, the homeowner made me aware that her tub spout diverter had broken off. The valve was in bad condition so I offered multiple options and upfront pricing to replace the valve. The homeowner was under a strict budget and couldn’t go with our options as of today. She was very understanding and cooperative.
Install new supply line on bathroom lav faucet
repair 1/2" plastic water line with pex up to 3/4 Upon arrival customer made me aware that they were looking to cap off and terminate a wood stove heating source in the barn I gave the customer multiple options and upfront pricing including installation of a potential yard hydrant in the future and same area. At this time they chose to simply have me cap the lines I did put three-quarter ball valve on the two lines suspected to have pressure so that installation of yard hydrant will be easier in the future .I also change the customer sediment filter as a courtesy, they will contact us when they decide location of yard hydrant
Install two customer supplied toilets and replace the emergency stop to one of them. Upon arrival to the home the homeowner made me aware that her newly installed toilets were not what she wanted and also one was leaking from the base. One of her emergency stops was also locked up, in which I replaced it and it is functioning properly. After offering multiple options and upfront pricing the homeowner decided to have me replace both toilets with customer supplied toilets. After installation I tested both toilets thoroughly and everything is functioning properly.
Estimate to Replace all 3 inch and 2 inch cast-iron in basement, replacing 2/3 inch toilet flanges, replacing 2/2 inch PVC glue traps under tub’s as well as tub waste an overflow and adding a backwater valve. Overall scope of work is going to consist of replacing approximately 60 feet of 3 inch pipe and approximately 40 foot of 2 inch pipe all fittings and labor included in this price. We will be attaching two existing lavatory galvanized drains directly at subfloor.I gave the customer multiple options and upfront pricing on these items as well as included estimate on a water heater that has over 14 years old. This estimate will be emailed to the customer I will set a follow up date in two days Nick pleasants
Upon arrival to the house the customer stated he had a mainline leak on the sewer line in the crawlspace after showing me the crawlspace, the crawlspace was absolutely full of water and sewage and this has been leaking for quite a while now the aroma is breathtaking to say the least I informed the homeowner that he needed to contact Restore pro to get them to come out and see if they can clean up the mess before we can come back and be able to fix the problem properly
Includes: -pumping black tank on camper -flushing out black tank on camper with water -emergency dispatch fee After arriving to the home the homeowner made me aware that the digital gauge on the camper that she is living in is indicating that the black tank is full and the toilet is not flushing, she also made me aware that she leaves the drain valve on the camper open full-time, after making her aware that doing this is going to cause all of the solids and paper to settle in the black tank and the water to run out, causing the black tank to fill up with solids and not drain I provided an upfront price to pump the tank as well as pressure wash the solids out of the tank, after getting approval I proceeded to disconnect the drain line underneath the camper followed by forcing the toilet drain valve to stay open and suck the contents of the tank out, after doing so I proceeded to pressure wash the inside of the tank as well as completely fill it with water twice followed by pumping the
After arriving to the home the homeowner made me aware that he was concerned he may possibly have a blockage affecting the entire hall bathroom, after verifying that the blockage is merely just to slow drains on the lavatory sinks and entering the basement to locate the whole home shut off valve as well as assess the drain lines for this bathroom group offer upfront pricing to service the drain lines, after discussion with the homeowner he is going to hold off on making any repairs at this time as he plans to do an extensive remodel of the bathroom in the near future
Includes: -emergency dispatch fee -repair plastic water line in wall exposed by third party ***no Sheetrock repair*** After arriving to the property I met with the contractor who made me aware that the apartments have just been finished and that while trying to secure a floating vanity they struck a water line in the wall, after assessment of the leak that has been exposed by the contractor I proceeded to provide upfront pricing for the repair, after gaining approval I proceeded to cut out and splice in a piece of 1/2 inch pex followed by returning water to the unit, everything is functioning properly and free of failure
Ran main sewer machine through two way clean out and home approximately 6 feet removing obstruction and allowing all drains in home to flow freely at no additional charge to the homeowner due to extensive renovations being scheduled later this month
Includes: -emergency dispatch fee -replacement of whole home shut off valve 90 day warranty After arriving to the home the homeowner expressed that the carpet in her master bedroom has been soaking wet for approximately one week now and then initially she believed it was the extensive cleaning of the carpet and the dog using the bathroom on the carpet due to a urinary infection, upon further investigation we have determined the leak is coming from the whole home shut off valve, after verifying with the water pressure set at 60 PSI I proceeded to offer upfront pricing for replacement of the valve, once I gained approval I proceeded to enter the crawlspace transition to PEX waterline, stub up through the existing holes and install a new quarter turn ball valve, after returning water to the home everything is functioning properly and free of failure
install 2 white value round standard height toilet, flange not included Kholer highline repair flange on both toilets as a courtesy Financing available And at this time I repaired both upstairs flanges and installed two new Kohler highline round front toilet with new wax rings, flange bolts, and supply lines. We hauled off both of the old toilet for the customer and once the work was complete I tested thoroughly and now everything is functioning properly. Again I did repair the flanges and remove the old toilets from the home as a courtesy to the customer. Nick pleasants Durham,nc
After arriving to the home the homeowner made me aware that he is in the process of demoing the home for a remodel and that he would like pricing install a gas line, install an icemaker line in a new location, as well as Ruffin and outdoor utility sink and remove an existing bar sink in the living room, after discussion as well as verifying the homes water pressure the homeowner made me aware that he is not sure of the exact location of the new refrigerator and stove, after letting him know that I do need to know the placement of those appliances before I can begin to quote work I proceeded to offer upfront pricing for the outdoor utility sink as well as pricing for a gas line up to 15 foot, the homeowner is going to further discuss the plans for the remodel with his wife and call back when ready to begin work
Hot and cold three-quarter waterline at top of water heater to restore cold water throughout the home and remove leaking water heater so the customer can have subfloor replaced and that time we were turn with a proper estimate for replacement 49 dispatch fee Upon arrival customer made me aware that he could hear water running heavily in heater closet and upon further inspection we found that the floor is falling through and so far has to be replaced before we can install new 40 gallon medium electric water heater. I gave the customer an option and upfront pricing for this time to move the water heater and cap hot and cold water lines so that they can have subfloor repaired. After subfloor has been repaired we will return to give proper estimates for pricing on a new water heater Nick pleasants Chapel hil,nc
After arriving to the home Mr. Bruce outside made me aware there are two leaking outside faucets on the property, after assessment of the fixtures as well as locating all of the necessary isolation valves for the heating and cooling system in the home I have provided upfront pricing for replacement of both fixtures, Bruce is going to relay the information to the homeowner and contact me directly when ready to schedule work