Nathan was very pleasant and made the repairs quickly and was very neat in his work. He offered options for the repair and thoroughly explained each option. This was an unexpected urgent repair and I am very pleased with the end result.
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We’ve had issues with our laundry backing up for years. Multiple plumbing companies have come out, the most recent one came several weeks ago and said they couldn’t do anything for us and left. Nick with Quality Service Today identified and fixed the issue in under an hour. He was courteous and professional, and he also gave suggestions to help us prevent the issue in the future. I am thrilled with this company and will absolutely use them again.
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Overall Experience
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Overall Experience
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Overall Experience
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CHRIS the service guy seem to be open and honest two things I like.
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Upon arrival to the house customer stated that when Lowe’s hardware was installing a new washing machine that they accidentally broke off one of the shut off’s for the washing machine at this time I provided her upfront pricing and options and she chose to go with replacing the hot and cold shut off valve and adding an access panel with emergency shut off valves inside the access panel as well at this time the work was completed and the water turned back on and everything is functioning as it should
Replace the three angle stops under the kitchen sink which are compression stops to pex stops and reconnect the new kitchen faucet supply lines and the braided supply for the dishwasher the work is covered under a two year parts and labor warranty
Upon arrival to the house customer stated that the whole house had low water pressure at this time the customer showed me where the well tank and pump was which had a spin down filter that needed to be turned on to clean itself at this time to spend down filter was turned on and now the water pressure issue is resolved but the customer has a whole house filter under the house where he wants it relocated into the garage the whole house is pecks piping and already has water inside the garage where the water softener is
Upon arrival customer explained that when they bought the home it already had a RO system installed and it did fine and after about 4 years it started to smell bad so he changed the filters and it did fine for about a week and started smelling bad again so he shut it off and hasn’t Used it in 3 to 4 years and is getting ready to sell the home so wanted addressed talked with Adam and We determined that there is a bacteria causing the issue I explained it to customer and made him that the well need to be tested then treated before doing anything with RO system because issues would just come back
Attempt to go through the clean out in the yard next to the house the clean out that is currently installed is a one-way clean out facing the house but the sewer line is not very deep so will attempt to get the cable to go toward the street if not we’ll have to dig up and install another clean out facing the street so the blockage can be cleared at that time
Ran 25ft cable snake from vent in attic again after hit stoppage continue running all the way out then worked it out when I cable out found toothpicks in the end of cable no charge this time out but if continues we will need access to plumbing under home to further diagnose
Includes: -removal of all existing hot and cold water lines and replacement with pex -new quarter turn emergency shut off valves attached to existing supply lines at each fixture -opening walls only where necessary to make access -piping all possible drops through floor -new whole home emergency shut off valve, pressure regulator and thermal expansion tank All work will be performed to or exceed current North Carolina plumbing code ***does not include Sheetrock repair*** Returned on 5/6/21 to begin work. Touched base with customer for any questions or concerns. No concerns. We began by shutting water off to home. We then cut old copper water lines out and removed from craw space. We cut sheet rock behind shower valves and drilled holes threw the bottom of kitchen and bathroom cabinets. We then installed new waterlines and made all Connection. We then cut water back on and tested for leaks. No leaks. Job is complete.
Replace leaking expansion tank and ad shut off valve
Kitchen faucet replacement Durham NC Install customer supplied kitchen faucet Replace both emergency shut offs under kitchen sink Replace fill valve and Mansfield flush valve gasket With customer approval I shut water off to home and started by removing old kitchen faucet and replaced with new delta kitchen faucet I then cut off old emergency shut off and replaced with new quarter turn shut off after complete turn water back on and tested and is working properly with no leaks I then went upstairs and replaced fill valve supply line and Mansfield flush seal in hall bathroom to the right of the stairs after completed tested and everything is working properly with no leaks
Major toilet rebuild Upon arrival customer made me aware that the downstairs powder toilet was running intermittently, I found that it was an issue with the flush valve due to the fact the customer had already replaced fill valve and flapper. I gave the customer multiple options and upfront pricing they chose to do a major rebuild on the Kohler toilet. After performing the work I tested thoroughly and everything is functioning properly Nick pleasants Mebane,nc
Includes: -pulling well pump and offering upfront pricing for repairs once diagnostic is complete Includes: -installation of 1 hp 230 v 10gpm well pump -chlorination of well -approximately 450 foot of new well cable After arriving to the home the homeowner made me aware that they lost water yesterday and eventually regained water for about an hour followed by losing water again, after verifying that there was power coming from the pressure switch and verifying that the pressure tank is in good condition I proceeded to move to the wellhead where I observed power going down into the well, after making the homeowner aware of this I provided upfront pricing to pull the well, after gaining approval I proceeded to remove approximately 450 foot of well pipe, wire and finally the pump, then proceeded to test continuity on both the wire and pump, the wire does have continuity button shows areas where repairs may have been made as well as areas where the wire has been rubbed against the well c
Kitchen faucet replacement Durham NC Replace single handle kitchen faucet Rebuild bathroom faucet Replace pressure reducing valve in crawlspace After looking at both faucets in home I noticed that water pressure coming in seemed high main shut off valve in closet by front door went into crawl space and found PRV right before line comes though floor and is leaking water will need to be shut off at water meter to replace With customer approval I I shut water off at meter and started by replacing PRV in crawl space then went out and picked up delta single handle kitchen faucet after returning shut water off under each sink then rebuilt upstairs bathroom faucet and replaced kitchen faucet after work was completed turned water back on tested and everything is now working properly with leaks pressure on home is now 55psi
Upon arrival to the house customer stated that she had a high water bill and also showed us the master toilet and gas bathroom toilet which were in need of repair both flappers were bad at this time I provided upfront pricing and options for the customer also made the customer aware that both toilets do rock and need to be pulled and reset and or replaced at this time both toilets were given a minor rebuild of a fill valve flapper and supply line the customer is going to purchase her own toilets and call us when she wants us to come out here and install them
water heater replacement Burlington NC Drain and remove old 40 gall electric low boy water heater in bedroom closet with electrical disconnect new pan and new quarter turn brass shut off valve 6 year parts and labor warranty upgrade warranty upgrade will also come with 3 free flush’s ones every other year For life of warranty With customer approval I cover carpet and hard wood floor with floor plastic floor protection then I drained and removed old 40 gallon low boy and replaced with a electric disconnect box new pan and new quarter turn shut off after installed filled heater bleeding air from hall bathroom tub after completely filled turned power back on and everything is working properly with no leaks