Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival customer explained that water heater has stopped working again after getting into attic I found that T&P was dripping and thermostat has tripped again also found that 2 gallon thermal expansion tank was leaking customer stated that she can have it repaired but really would like to have it replaced so she doesn’t have to deal with it anymore but would need a day to figure out if she can come up with the money offered our 200 off water heater promo and set a follow up time for 4pm tomorrow
After arriving to the home and performing an inspection of the septic system currently there is an un baffled coffin style septic tank with what appears to be approximately 50 foot Of drainfield, it appears that this is an older homemade system, Currently the drainfield is not excepting waste water optimally, as well as the tank itself is in poor condition, at this time I have offered multiple upfront prices on various solutions, as well as discussed multiple financial routes with the homeowner, At this time the homeowner is currently unable to discuss the matter as he had to leave the property during the final status of my inspection, I will be reaching out to the homeowner to further discuss the matter.
-Pump up to 1000 gallons (additional charge per 100 gallons over) Upon arrival I spoke with the homeowner and he made me aware that his house was backing up and he showed me the location of his septic tank. After evaluating his system I determined that his septic tank would need to be pumped out. I gave the homeowner multiple upfront options and he decided on option 2. After signature approval I began pumping out the septic tank. During the process I realized septic fluid was coming back from his drain field. I then spoke with the homeowner and made him aware that we could get our sewer specialist to analyze his drain field and discover the issue. Upon completion I cleaned up all tools and materials.
I arrived today to give estimates on getting a kitchen sink installed, and a flapper replacement. The homeowner had just purchased a whole new kitchen sink which needs to be installed. He has a stainless steel top mounted sink currently, and bought a direct replacement. The new sink comes with a new gooseneck styled faucet, and sink baskets. He also made me aware of a leaking flapper in the hallway bathroom. The flapper is a 3” flapper on a Glacier Bay toilet. I gave the homeowner options with upfront pricing to get this work performed, and emailed the estimates for review. We decided to move forward with a complete kitchen sink renovation. -Includes Disconnect, Removal, and Disposal Of Old Kitchen Sink -Install New Top Mount Sink, with Supplied Faucet, Using Mounting Brackets and Silicone to Create Watertight Seal. 24 Hours is Needed for Silicone to Become Water Tight -Install New Supplied Sink Baskets, and Replacement of Both Tubular Drains Under Sink -Install New Shutoff Valves on
- Pump up to 1000 gallons (additional cost per 100 gallons) - Agitate solids into a liquid sludge scraping the bottom until clean as possible. Upon arrival I spoke with the homeowner and she made me aware that a smell was coming from her drains and previous plumbers told her that it was her septic tank. After locating and diagnosing the issues of the septic tank I noticed it needed to be pumped. I gave her multiple upfront options and she decided upon option 1. After signature approval I began pumping and noticed water coming back from the drain field, so I recommended our sewer specialist come and check it out. I then agitated the septic tank until all solids were turned into a liquid sludge and continued pumping. Upon completion I cleaned up all tools and materials.
Remove tank from master bathroom toilet and replace -fill valve -flush valve -tank to bowl bolts and gaskets -tank to bowl gasket Price includes installing customer supplied kitchen faucet Return today to install customer supplied faucet and rebuild master faucet bathroom toilet found that new kitchen didn’t come with side sprayer customer will be returning and has ordered a new estimated time of arrival is next Wednesday they will call once they have it to schedule to come back out I did move forward and rebuild master bath toilet so it was no longer leaking I replaced flush valve and fill valve flapper and supply line along with tank to bowl bolts and all gaskets. After I reset the tank I connected new supply line and turned water back on tested multiple times finding no leaks I have collected an additional 25% when we arrive to complete faucet install we will collect remaining balance Return today 4/26/23 Removed kitchen faucet and side spray installed new customer supplied k
When I arrived I was informed that their water heater hadn’t been working for roughly a week (Thursday 04/13/2023) it had stopped working after a storm. It had happened once before a year or so ago and the break in the panel had failed. After a thorough evaluation it was discovered the Gfci on the top thermostat had tripped. I reset it and gave the water heater time to heat some water to show the home owner the change at the tap. Water heater is back up and fully operational.
Replace Pressure tank, install new Well ex troll 20 gallon tank, with new brass tank, new Pressure switch, Brass 75 psi pressure relief, new 100 psi gauge and all other components Upon arrival to the home today I completed the work that was quoted on Monday by installing the new pressure tank, after the new pressure tank and all of its components were installed I turned the water back on and tested the house thoroughly to ensure that the water pressure was even throughout the house which it was, the old pressure tank was full of water because the water was busted which was causing a low pressure issue, at this time everything is functioning properly and as it should again.
Upon arrival to the home today customer stated that they were losing water pressure in the home, after taking a look at the pressure tank I found that the first tank was not holding air like it should and was filled with water due to a busted water, I’ve talked with the homeowners I chose to go with replacing the pressure tank with a new 20 gallon pressure tank tea and switch as well, the pump was replaced last year and everything has been functioning fine since then until now, the pressure tank is located right in front of the cross by store with easy access to remove and install
Upon arrival I spoke with the homeowner and made him aware that we were going to begin rejuvenating The drainfield, after making the homeowner aware we then began to probe and locate the drainfield lines, after locating drainfield lines we then began to rejuvenate, also pouring pea gravel down the rejuvenation holes, after completion of rejuvenating we then began to Hydro jet the drainfield to properly clean out any debris, After Hydro jetting we then poured the Biomat solution into the drainfield to ensure that it cleans properly, also no water came back when Hydro jetting which means that the drain field is properly taking water, we also installed two access risers one above the inlet of tank and one above the outlet side of tank, After completion of the job we cleaned up all tools and materials. Install risers on tank Leach field rejuvenation Hydro jet leach field
On today’s visit I performed a 65 point whole home inspection as well as flush the water heater. I did come across a couple of items consisting of the left side hose bib/kitchen sink faucet/hall lavatory faucet/whole toilet. Everything else in the home appears to be in good working order but there was one item that needs to be addressed as soon as possible which is a three-quarter by three-quarter by half PEX tea in the crawlspace with a slight drip.The pressure tank and water pressure or operating properly and the PSI is 50. I gave the customer multiple options and upfront pricing and he will definitely think about a majority of them but it’s also equipped and capable to do a lot of the work himself but he definitely wants to address the leak in the crawlspace but he needs to speak with his wife on their financing before we proceed he will contact us as soon as possible. I also informed the customer I could apply a $55 coupon Nick pleasants Snow camp,nc
Upon arrival to the home today I completed an inspection of the drain field for the septic system, are you using the camera to snake the line to find out what the issue was I found out the line was completely blocked with sludge, after talking with the homeowner and going over a list of options for him he chose to go with installing two new risers on the existing septic tank as well as Doing a Leitchfield rejuvenation and a Hydro jetting of the lines, we are now calling 811 to get them to come out here and locatethe property and will return on Thursday to complete the work
Upon arrival I spoke with the homeowner and he explained to me the issue that he was having with his septic tank not draining into the Leitchfield properly, he also mentioned that the tank has been pumped several times within several months, after further evaluation of the issue I did make him aware that I would like to have the camera and sewer specialist come out tomorrow morning antique a look at leitchfeild with the camera, the homeowner stated that would be fine, are then gave an upfront option and price on pumping up to 1000 gallons, after signature approval again to pump the tank clean and clear of any liquids or solids, after completion of the job I cleaned up all tools and materials and had homeowner flush to ensure that everything was flowing properly. - Pump up to 1000 gallons
After arriving to the home, the homeowner made me aware of how their well has developed a sulfur smell within the past week. They’ve noticed it before about a month ago, but it resolved itself. Now it has come back and they can smell it on both the hot side and cold side. They currently have a water system in place, it’s a softener system that has been here since they moved in 20 years ago. I performed a water test after the system to ensure it was still functioning properly, the results are as follows: pH:6 Hardness: 0 GPG Iron: .5ppm> So the softener system is functioning properly. Due to the home being a slab built home, the only solution to resolve the sulfur water with a water system would be to reconfigure the utility closet where the current water system and pressure tank reside. I gave the homeowner options with upfront pricing for water systems and chlorination. At this time, we are not moving forward with any work. I have recommended that the homeowner attempt to chlorinate
-Replace new style delta gooseneck faucet cartridge -install kohler white elongated toilet in master bath Upon arrival customer made me aware of several concerns one being a noise in the hall bath/at one time a slow drain in master shower/and kitchen sink faucet leaking at handle. On this visit we did perform a 65 point whole home inspection as a courtesy to the customer and I found everything to be in great working condition except for a tripped GFI which controls his water system which we were able to reset. I did find out the master bath toilet had heavy sediment in the ports and that the kitchen sink faucet was indeed leaking from beneath the handle. We also remove the lid of the septic tank and ensure that the level was proper and it is functioning properly. The issue with the hall bath tub noise was that it had never been used and the P-trap had dried causing an echo. Once the customer ran water and that the sound subsided. I gave the customer multiple options and upfront pricin