I had a closed toilet that was getting worse by the minute. I called rooter in a panic and they sent someone immediately, it was less than an hour. The woman on the phone was awesome and told me what to do and the technician was great, even though my crazy protective little dog.
Keith came as soon as possible and diagnosed the problem right away. He had the part (check valve) so didn’t take long to install. It was just expensive for the amount of time he was at the house(approx 20 min). But He was friendly and helpful.
The guys came out as quickly as possible which is great since most companies had no one available! But aside from that the guys were reassuring and very knowledgeable! Gave me suggestions over the phone of what to do while I waited for them! The guys did their best to clean up they were extremely courteous & helpful! Even explain what to expect in the next few days with insurance and set up Fire & water restoration! Explained everything before and after doing work took pictures to show me areas I couldn’t see as well, So I could see all the work being done! I’m am so thankful for everything they did!!
Walked us through everything and explained the price. Outstanding!
Keith was so nice and polite. I sincerely appreciate all the time and effort he put into attempting to unclog my tub drain. Eventhough he tried multiple different things, he was not able to clear it. However the service Keith provided was top-notch😉. Thank you Keith, you deserve a raise for all of the hard work.
Tim was excellent and thorough. He was knowledgeable and very professional. I would highly recommend him to anyone in need of a quick and reliable examination and scope of their pipes.
Install new water heater
Power rod and auger
Power Rod kitchen sink line
Replace check valve
Checking out issue in Aurora il