Technician was informative and helpful.
Response from Pronto Plumbing:
Thank you!
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We were very pleased with the level of service provided by Steven. He repaired the problem we originally called him for and then pointed out another serious problem for which we weren't aware. He went the extra mile for us when we inadvertantly ordered the wrong color toilet and came back later in the day to install the one we wanted. He was courteous, professional and a pleasure to work with. In addition we were very pleased with the speed our request for sevice was answered. We called on Thursdau and Dteven was here first thing on Friday. That was graet on your part.
Response from Pronto Plumbing:
Ed, we are glad to hear you were pleased with Steven's service and that you found it satisfactory and convenient. Thank you so much for the review!
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John and Steve installed my new system in a timely manner with excellent workmanship. It was great to have Shawn and Steve come out to let me know what I would need to do to improve my system, and come out the next day to install it.
Response from Pronto Plumbing:
We are so glad to hear you were pleased with the service visit! Thank you for the great review, Edward! We appreciate it!
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Tommy was excellent! He was knowledgeable and made long term cost saving suggestions. I will only use Pronto plumbing from now on!
Response from Pronto Plumbing:
That's so nice of you to say, thank you so much! We're so glad to hear you were pleased with Tommy's service and that he was able to give you the information you needed to make an educated decision.
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Original scheduled date was overlooked with no notice. I had to call to reschedule. Technician was late for rescheduled appointment and was not informed of all work I had requested.
Response from Pronto Plumbing:
Bernie, we apologize for any inconvenience and thank you for reaching out to us. Please expect a call from our service manager to discuss your recent visit. Thank you!
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Understood what I needed
Response from Pronto Plumbing:
John was happy to help, Marilyn! Thank you for the great review!
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Friendly, expert, and understood my concerns
Response from Pronto Plumbing:
Thank you for the great review and feedback, Marilyn! We appreciate it!
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Quick appointment after request. On time. Very knowledgeable, very personable, extremely efficient. Knew what parts to order and color, checked pricing with other dealers to get best price, used all my points plus coupon to get best price for visit and return visit. Couldn’t ask for better customer service.
Response from Pronto Plumbing:
Jeanne, were very pleased to hear you were satisfied with your service experience and that you found it convenient! Thank you for the review!
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Did a great job
Response from Pronto Plumbing:
Thank you, Milt! Lee was happy to be of service!
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Plumbers arrived on time and provided excellent service! Thrilled with my new hot water heater!
Response from Pronto Plumbing:
We're happy that you have a new worry free water heater! Thank you for the great review, Jennifer!
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Dustin was great at brainstorming and working out the issues we were running into.
Response from Pronto Plumbing:
We're glad to hear Dustin could work out a solution that best works for you! Thank you, Eliza!
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Tommy was very friendly and professional.
Response from Pronto Plumbing:
Tommy was glad to help! Thank you for another great review, Robert!
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Dustin was very friendly and explained everything to me. I appreciated how quickly and efficiently the process was completed.
Response from Pronto Plumbing:
Alyssa, thank you for the great review for Dustin! We're so glad to hear you were pleased with the service!
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High end, courteous and Professional
Response from Pronto Plumbing:
Thank you so much, Richard!
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very nice man polite
Response from Pronto Plumbing:
Thank you for the great review and feedback for Wade, Lizabeth! We appreciate it!
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Inspected existing newly installed water heater and provided options to install new flood safe alarm cut off valve system, thermal expansion tank, scale reducing water filter and near piping and flush water heater and entire system for a family in Hummelstown, Pa
Plumbing new garbage disposal and toilet for a family in the hummelstown area
Unclog toilet in Hummelstown pa for a family
Unclog toilet in Hummelstown pa for a family
Unclog toilet in Hummelstown pa for a family
Unclog toilet in Hummelstown pa for a family
Toilet repairs main floor hall bathroom...
Installation of customer supplied toilet and garbage disposal
Installation of frequency drive unit for well pump
Installation of frequency drive unit for well pump
Installation of frequency drive unit for well pump
Installation of frequency drive unit for well pump
Installation of new variable frequency drive well pump
Installation of new variable frequency drive well pump