We moved into a house not too long ago and immediately noticed I had problems with my water heating. Jacob was sent out to inspect the problem and did a great job letting us know what was wrong and provided his recommendations. But while he was here I asked if also take a look at our water pressure for our bathrooms and he gladly did so. That only took maybe 5 minutes at the most because he was able to identify the problem and immediately fixed the pressure in the sink. Afterwards I asked him a couple questions about more options regarding our water heater, and he was very thorough, genuine, and realistic about our next steps. I really appreciated his honesty. I would definitely recommend both him and this company for plumbing needs.