Shawn was an absolute pro. Would highly recommend!
Professional, knowledgeable, and always on time
We were slotted for a 3-6 pm arrival time for Shawn to look at our leaking tub faucet (leak was previously repaired by another plumber two months prior). In the midst of a torrential downpour, flooding streets, and tornado warnings, Shawn arrived early after finishing up his earlier appointment. He greeted me with a smile and a hello and immediately set to work examining our plumbing. He explained the problem and presented multiple options, with clear prices and a 25-month warranty. There was no pressure in the decision making as he left it all up to me (and a quick call to my husband for confirmation of course). He was very personable and didn't mind my multitude of questions or those of my husband regarding the job. Shawn was very open and honest regarding questions I had with other plumbing concerns and gave me some great tips and suggestions. It turned out to be longer than expected to complete the job, and a secondary access hole needed to be cut into the wall, but Shawn diligently kept working as he had promised our problem would be fixed by the end of the day. When Shawn was finished, he made sure he cleaned up his area, demonstrated the ease of use of our new plumbing hardware, and asked if we had any questions. He ran out of time to work on some other issues and reached out to his office to schedule a return time in one week. We can't wait for Shawn to return! I was very pleased with the ease with which I was able to schedule the appointment, call the office with questions regarding timeframe availability and updates, and how easily they were able to reach out to Shawn while he was on the road, both in route to our home and back from acquiring the needed parts. I would highly recommend Shawn W. as your next plumber with Wedgeworth Plumbing. He is friendly, open, responsive, caring, punctual, very knowledgeable in the industry, takes pride in his work, and has a great sense of humor.
very professional, excellent craftsmanship and a seemingly fair price. Highly recommend.
TJ was on time, explained precisely what needed to be done and did a great job. I sincerely appreciated his professionalism and demeanor. I am so pleased to find Wedgeworth, which came highly recommended.
It was very easy to work with the main office to set up the appointments and Shawn was very professional and did a great job
Shawn came out and was quick and professional. Very satisfied.
TJ did a great job repairing our freeze break, and your home office coordinator did a great job keeping us in the loop as far as arrival time. You guys were super busy after the freeze and we really appreciate the extra effort to get us back up and running. Thanks for that! Only one suggestion - add a field to your invoice for the tech's name. I now have five WW invoices in my file and I've added the repair person's name to four of them, but missed out doing that on the fifth, invoice #11332477 from April 2021. I like to keep track of who we've worked with from your excellent firm!
The guys so nice. Looked at problem and got to work. Thumbs up as they Toto rootered. Patient with my husband and I. Wedgeworth always on the top.
Dee and his assistant arrived on time, both men were courteous and professional throughout their visit. After A thorough diagnosis I was given an easy to understand proposal to fix a broken sewer pipe under the slab. I now have to get other estimates and make the right decision! Dee is a keeper who I would recommend!!!
Water line replacement
High water bill
Leaking hose faucet