Response from K&D Factory Service Inc.:
We're so happy to hear that you had a great experience with us. Thanks for the positive review!
Overall Experience
Quality
Price
Convenience
Service was terrible - finally cancelled order and received the part in 3 days for $700.00 cheaper
Response from K&D Factory Service Inc.:
Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.
Overall Experience
Quality
Price
Convenience
Commercial Kitchen Equipment Repair Service: The client’s commercial dishwasher wasn’t drying dishes. After examining the unit, I found the heating coil had fractured and the drying fan had stopped spinning. I replaced both parts, restoring full drying capability.
Commercial Kitchen Equipment Repair Service: The client’s combi oven lost steam function during service. I discovered a mineral-clogged steam generator. After cleaning the component and replacing worn gaskets, the steam system worked effectively again.
Commercial Kitchen Equipment Repair Service: The client’s salamander broiler was heating only on one side. After testing, I found a burned heating element and an unresponsive thermostat. I replaced both, restoring consistent broiling across the entire surface.
Commercial Kitchen Equipment Repair Service: The client’s fry warmer wasn’t holding food at the correct temperature. Upon investigation, I found broken heat lamps and a failed switch. I replaced both and confirmed stable warming temperatures.
Commercial Kitchen Equipment Repair Service: The client’s commercial coffee grinder was producing inconsistent grinds, affecting the brew quality. I discovered the adjustment collar was loose and the burrs were worn. I replaced the burrs and secured the collar for consistent operation.
Commercial Kitchen Equipment Repair Service: The client’s commercial charbroiler was experiencing uneven heating across the grill. I found several burner tubes clogged with debris and two with rust damage. I cleaned and replaced the affected parts, ensuring optimal flame distribution.
Commercial Kitchen Equipment Repair Service: The client’s high-volume commercial blender was overheating after only a few uses. I diagnosed the issue as a motor with worn brushes. I replaced the brushes and performed a full maintenance sweep, ensuring smooth and safe blending.
Commercial Kitchen Equipment Repair Service: The client reported that their walk-in freezer had significant frost buildup around the door. After evaluating the defrost system, I found the defrost cycle timer had failed. I replaced the timer and recalibrated the settings to ensure proper defrosting.
Commercial Griddle Repair: Stone‑ground and polished the cook surface, re‑seasoned with high‑smoke‑point oil, and verified even temperature across zones for perfect sears.
Commercial Kitchen Equipment Repair: Fine‑tuned the humidity control on a proofing cabinet, cleaned its steam generator, and confirmed proofing temperatures and relative humidity for perfectly risen dough every batch.
Commercial Water Filtration System Filter Replacement: Removed spent sediment and carbon cartridges, sanitized housings, installed NSF‑rated replacement filters, and flushed the system until chlorine residuals hit food‑safe levels, restoring crisp, odor‑free water for drinks and ice.
Commercial Kitchen Equipment Repair Service: Diagnosed and resolved a temperature issue in a commercial food processor by replacing damaged bearings for smooth, quiet operation.
Commercial Kitchen Equipment Repair Service: Calibrated the thermostat in a beer cooler that wasn’t maintaining optimal temperatures, restoring ideal beverage storage.
Commercial Kitchen Equipment Repair Service: Cleaned a smoker’s generator and replaced the chip tray to improve smoke output and flavor consistency.
Commercial Kitchen Equipment Repair Service: Cleaned heating elements and improved heat transfer in a rethermalizer, restoring fast, efficient reheating capability.