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Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
No reason to call anyone else. Fix it the first time.
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Every time i call Altoona Office they always send a Tect that day There Tects are top notch guys if i have a Question they always get back with me.
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my only problem is timine and I did tell them to come when they could only after it was started and they were not aware of the involvement
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found Prep Table condensing fan motor had a bad connection, Fixed and system started operating, Checked refrigerant level and found that system was low on charge, Used electronic leak tester and did not get any hits, Used soap and still could not find the leak. System is operating properly at this time but cannot guarantee for how long.
Removed Oven blower wheel and removed motor. Found mounting bolts to back panel one is snapped off inside and the other is stuck inside due rivet free spinning, will need to order back panel to complete install. 9/18/20 -Replaced back mount and installed motor, turned on checked operation found okay. Unit is operating correctly at this time.
examined oven unit, found ignition module heated up and temp probe not reading properly - returned and replaced ignition module and temp probe , tested, unit back in service
arrived on site and installed BLO Oven replacement gas line to unit. tested unit OK for use
Checked Combi Oven unit found 2 hot leads burnt off element. repaired wires and replaced terminal ends with hi temp fm/spades. tested turned on and let heat. unit drawing 24amps on l1 16.9 on l2 and 18.5 on l3. turned on and unit preheated in good time no errors. came to 400 and cycled. unit is operational job complete.
MDM Oven is up and running at temp. Shut oven down and waited for cool down and restarted ok. Spoke with customer and blower switch sends power to controller and she stated controller went blank. Installed new blower switch per customer. Could be a controller issue as well.
Looked over Expresso Machine unit, water coming from overflow after brewing, automat assembly leaking bad. Called tech support, they said it should be dry, clean it and run a clean cycle. Leaking badly. Whole automatic assembly can be warped because it is all plastic. Could also be O rings. Advised customer, he said he did find an orange oring in tray. Will try orings before going further. Will order and return. 9/17/20 Took unit apart replaced spring and o rings, reassembled and tested all okay.
Found the Under Counter Refrigerator unit off. Turned on and tested. Found the compressor came on but the temperature in the box went up. One of the condenser fans did not work. There was no. heat being taken out of the box. Got a saddle valve and installed it. Found the refrigerant pressure at 0 PSI when on. Leak tested the system. My electronic detector only went off when my detector was put inside the box. The evaporator coil is leaking. Added some refrigerant and the unit started to cool down and cycled off on temperature. Need to quote.
Checked over Bottom Oven unit, found pilot not staying lit, found low mV at thermocouple, removed failed thermocouple, installed new thermocouple, pressed pilot button, lit pilot, pilot now staying lit, turned on gas valve to burners, burners are lit, allowed unit to heat, tested operations, confirmed unit working correctly at this time.
Checked BLodgett bottom deck oven. pilot was out,tried to lite but kept going out with good pilot flame present. pulled t couple from safety and cleaned heavy cote of carbon from tip that goes in safety. tested ,had 30.4 mv DC. put back in and lit pilot, it held. noticed yellow tips on burner flame. opened air shutter until flame was blue but not rising off burner. let heat for 30 min. turned down knob and set by pass. turned back up and put temp probe in oven. was reading 350 and climbing. turned stat dial back to below low setting before it went into lo flame. t stat is on or off. unit is not safe to use. told them that. unit down and requires part. 9/10/20 Had to shut gas bottles off outside. removed safety and t stat manifold. took to truck and removed old t stat. installed New t stat. took inside and reassembled manifold. turned gas back on. tested for leaks. lit pilot and turned t stat to 350. retested for leaks ,none present. let come to 350 and set by pass. brought to 500 , pi
Upon arrival Walk-In Cooler green safe light was on. Checked unit for operation and the unit is operating as expected. The sight glass was full during operation temperature. Looked for leaks none found. all looks good.
Found Prep Table unit running box temp OK. Rail not frosting across. Shut down box and ran rail. Rail calling for cooling but going off on low pressure. Installed pierce valves and found system low on charge. Leak checked and found low pressure switch cap tube rubbed thru and leaking. Installed temp switch and pinched leaking line. Will return in the morning to brake in new switch and access ports. 9/4/20 Installed new low pressure control and service ports. Held 110psi nitrogen. Pulled 500 micron vacuum and charged with factory charge and cycled OK.
Found Walk-In Cooler evap fans running box temp at 70 degrees. Condensing unit is off on low pressure control. Found system to have no refrigerant left in it. Charged with 250 psi nitrogen and found coil is still leaking on loops and now distributor has a huge leak in it. Will quote new evap coil and installation.
Arrived, stated Oven unit will cut out, not heating properly. no ignition light will stay on (ignition failure) unit is heating and operating now. removed covers. checked components. unit is sparking every time. 2 micro amps on flame sensor. gas pressure low at 2.5 inches. adjust up to 3.5 inches per manual. now have 3.5 micro amps on flame sensor. allow unit to heat and cycle several times. is operating well. reassemble unit. after reassembled, unit went into ignition failure. heat failure light would stay on, could heat unit sparking. removed covers again, cycled power, unit sparks but not lighting. no gas pressure to manifold. have voltage to gas valve. bad gas valve. customer also stated timer is not working. found buzzer will sound when timer is done but timer does not time down. bad timer, will order gas valve and timer. 9/4/20 Arrived on site and installed replacement gas valve and timer. tested unit and had proper functions. unit OK for use.
Removed Reach-In Cooler old gaskets and installed new. Back in service.