No reason to call anyone else. Fix it the first time.
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Every time i call Altoona Office they always send a Tect that day There Tects are top notch guys if i have a Question they always get back with me.
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my only problem is timine and I did tell them to come when they could only after it was started and they were not aware of the involvement
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Altoona group are Good People to work with they have great tect personal
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Delime steamer #3: used delimer to descale boiler bases. pumped cleaner through steamer for an hour and flushed with clean water. no leaks found and unit running okay. Will start new work order for repairs.
Removed Range and fryer gas hose and installed customer supplied gas hose and waited till singer brought in the new range. Hooked up gas and turn on and lit pilots and burners on range top. Lit pilot in oven and set oven to 300° F and cycle 3 times . Temps ok. Range is in service .. Also helped move some equipment in and out and help peel off the laser film. Ready for service .
Examined Kettle unit, found pressure relief valve setting off 25 psi, weak - removed and replaced valve, tested, brought to rolling boil at setting 5 on temp controller, tested good.
Arrived on site and inspected top Oven unit. thermostat needs replacement and found loose gas connection to quick connect. made proper connection for gas. customer approved ordering of replacement parts. will obtain and return. 1/22/20 Arrived on site and installed replacement thermostat. tested unit OK for use
examined Electric Fryer unit, not pumping back, motor works but thermal reset button is bad. Must press and hold to get unit to pump, pushed too many times and broke. Must replace. Pump is bad, not able to create suction. Tried moving actuator to switch between JIB and pan but no help. Will order pump and motor and return. Note: quoting additional repairs, closing out this work order.
Customer would like middle and left faucet replaced on Coffee Machine. customer also stated water not going over 180 degrees. waited for unit to heat. water at 185 and still heating. will order parts and return. 1/22/20 removed and replaced middle and left side faucet assemblies. tested. good to go
Maintenance asked me to install new water hose on top combi. shark bite fitting leaking on water line. cut back and reconnected shark bite. installed new water hose and tested. unit had descale and no water message on and wanted to rinse. unit went through rinse cycle. unit needs delime.
Install customer supplied generator for Steamer: arrived. removed old generator and installed new, wasn't able to get new pilot to light. confirmed with factory on pilot orifice size. did notice new generators burner tubes are 3/8" bigger inside diameter then manufacturers burner tubes. was able to get unit to light when restricting air. Aaron will return tomorrow to confirm my findings.
Upon arrival found Steamer unit off and not much water found under unit. Unit was operated and multiple leaks were found. One was found above blower for the steam generator, multiple on the water inlet solenoids. Suggested to replace solenoids and water inlet hoses. Will quote repairs. Note: quoting additional repairs, closing out this work order.
No power to hot well - Found 120V incoming, no amp draw at heating element, heating element failed continuity check, heating element has failed and will need to be replaced, will quote.
found Convection Oven unit idle, disconnected power and turned off gas before removing service panels. accessed components to check voltage. gas valve measured 24volts and amp draw on ignitor is 3A. no gas leak was found from any connection on line. checked gas pressure when running and measured 4.5wc. adjusted gas pressure to 3.5wc to match what the data tag had called for. tested unit several times and is running properly. ran all units on the same gas line and pressure stayed the same at 3.5wc. unit is running okay.
Per customer they reset the Steamer wall ground fault receptacle earlier today and has been ok since. I inspected control compartments and found no signs of moisture or loose or damaged wires. Test ok. Advise customer of issues with using GFI receptacles. Also possible week GFI. **non warranty issue**
Arrived on site to check upper Hatco heatlamp. checked and found 2 bulbs burned out with bad sockets. checked and found heat element not heating. checked and found voltage, 209volts, to infinite switch, but none on output side when turned on. will order new parts, return and replace. per Frank, also quote to replace entire unit. unit also needs 6 wire guards that are missing. 1/15/20 arrived onsite to repair lower Hatco heatlamp. proceeded and isolated electrical circuit. proceeded to replace infinite control and indicator light. repaired burned up wiring. brought heatlamp in operation. element drawing aprox. 9.5 amps. allowed unit to heat in various settings. heatlamp in operation. customer needed access to steamtable for dinner service. will need to return to finish up burned out lamps. customer happy with heatlamps in service. can finish up when return with Blodgett oven parts. 1/17/20 arrived onsite to repair lower Hatco heatlamp. proceeded and replaced 2 lights and socket assembl
Reach-In freezer Unit was at 40 degrees and condenser coil was dirty and head pressure very high. Turned off and cleaned coils. Unit had problems starting and saw start components were burnt. Replaced with a 3 n1. Compressor was noisy and damaged and has been replaced before. Cannot guarantee work and recommend replacing unit. Unit was at 30 when I left
Replaced Gas Fryer limit supplied by customer. Brought up to temp. Tested okay.