Efficient, polite, and timely
Response from Energy Catchers:
Thank you for your feedback Ann, we are always trying to improve our service and your input is very helpful.
Initial experience was good but the follow up to fix some lingering was not completed. I had to cal over and over again to get a response and although some of the things were completed, the last one was going to be taken care of weeks ago and still has not been done.
Our new ProVia front door was just installed and it is even more beautiful than we thought. And, Mike did a beautiful job installing it. I highly recommend Energy Catchers and Travis Trent, in sales, for all your window and door needs. All were great to work and the prices were awesome. HI, LINDA!!!
Have used several times on different projects and always impressed with speed of estimate/installation and great input on different options. No one has even come close to their price either.
On time, fast and efficient. Very professional.
Energy Catchers replaced all of the windows in my home, The entire team was professional including the owner, salesman, install crew, and a follow up after the job was completed. Their customer service was no less than excellent. The install crew went over and above when they ran into a problem with the fit off one my old windows, to the new. (ie, had to remove and replace a small piece of hardiplank to make one of the new windows fit). I have had several big jobs within the last six months and experienced one problem after another. It was a pleasure to work with Energy Catchers, and I would never use another company for any of the home improvement services they provide.
Joe the project manager came out and replaced a defective window that was installed by Energy Catchers. The all did an awesome job. It was just a matter of getting the window from the factory . Thank you
Thomas, the technician was great
Everything about Energy Catchers is excellent - the product, the sales team, price, the installation team, and the followup. We have been extremely satisfied with our experience, and we would wholeheartedly recommend Energy Catchers for your home improvement needs.
We had a wonderful experience purchasing Windows from Energy Catchers. They were friendly, helpful and so far have provided us with wonderful service and a hasssle free installation! The windows we ordered are also really beautiful windows! We are very happy!
Justin and team were great to work with. They spent time to explain all options thoroughly, priced the work competitively, sourced my windows quicker than competitors promised to and installed timely upon receipt of product. As someone who renovated homes Energy Catchers will be my first call moving forward as this was a great experience!
I got a great siding job with all the extras for less than the next best quote.
Energy Catchers is out giving free estimates on Hardie Plank siding in #Raleigh
Customer is receiving a free estimate on vinyl replacement windows.
Just completed the service request for a crack sash. For a vinyl replacement window with a lifetime warranty.
Replacing two back French doors with provia French doors and installing Radiant Barrier in the Attic
Newly completed project in Raleigh. Install 16 casement windows last week today finished up painting the exterior of the windows
Current project in Raleigh. Remove 16 casement windows and replace with 16 energy-efficient vinyl replacement casement windows. Painting exterior of windows for customer will have painting finished up tomorrow
Finishing up installation in Raleigh. Replace 16 casements with 16 new vinyl replacement casements. Also installing new interior and exterior stops and will be painting the exterior of the windows
Replacing old wood casement windows with new vinyl replacement casement
Current project in Raleigh. Replacing 16 Atrium wood windows with 16 vinyl replacement windows. Windows are all casement windows being removed and installed
Production manager 4 replacing two new construction vinyl windows with our replacement vinyl windows
Finishing up project in Cary. Replace the wood windows with new energy-efficient vinyl replacement windows. Replace front door and front storm door with new provia door. Completely rebuilt the front Gable section of the home due to wood rot and completed some interior painting for the customer
Future project in Raleigh. Removing 14 wood Andersen Windows and replacing with 14 energy star rated vinyl replacement windows. Low e and argon gas.
Removing a cased opening and installing a solid wood French interior door with transom
Service request I checked for a door we installed a year ago