2010 Production Dr
Apex, NC 27539
919.239.4522

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Local Reviews

Rated 4.7 out of 5 stars based on 102 customer reviews

Great customer service

The folks at Energy Catchers are great to work with. The made everything clear, and were fast to respond to all my questions. Their contractor Joe did an amazing follow up to the install and worked with me to clear up any concerns I had, even spending an additional hour touching up some indoor calking that started to sag. When new projects come up, I'll definitely be calling them.

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Excellent windows

Efficient, polite, and timely


Response from Energy Catchers:

Thank you for your feedback Ann, we are always trying to improve our service and your input is very helpful.

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Great Windows

Our sales rep was great Installers were great Alex, who tied things up at the end was awesome. Had it not been for him, honestly would not have given such a good review The rep that came by in between was not so good with customer service. He never returned my call to respectfully answer a simple question. I was confused about something and only wanted someone to clear it up for me Not so happy with him.


Response from Energy Catchers:

Thank you for your feedback, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.

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Roofing

Less than professional as a roofing company! To many quality concerns to list. Inexperienced and no supervision, as the home owner I had to go behind them and point out all the faults. Unfortunately Energy Catchers hired a sub to do this work. The sub contractor is horrible and we have had a mess everyday outside and no one picks up. Can’t begin to tell you about the mess inside! Roof is tore off and it down pours and you guessed, the rain is coming inside. All of the problems could have been avoided if I would have hired a roofing company as opposed to someone claiming to be a roofer. Or, if they would have hired experienced roofers that would have worked full days. The guys would work for a few hours and then gone for the day. Beware of the company owned by Matthew Bell! He is a sub crontrator looking to make some cash through hiring less than qualified people. On the other hand, Energy Catchers has been great in trying sort out the problems.


Response from Energy Catchers:

Thank you for your feedback Larry, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.

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Great service

Good

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Replacement windows

Great service

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Excellent service and no surprises. Quick, courteous, and reasonable.

Everything was explained in advanced and went exactly as we were told. The installer was very knowledgeable, courteous, and constantly busy getting the job done in a timely manner. We couldn't ask for anymore than the great service we received from Energy Catchers.

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Windows are efficient

The product demonstration was good. I did not like having decide on the spot for the "special price". We paid extra for labor since we have vinyl siding. "The siding needs to be removed / replaced by experienced installers". The installer did not remove any siding, he just cut around the window. They did return to install the correct safety glass that was missing on one of the windows. I asked for a refund for the extra amount paid for vinyl siding. No response from the company. Bad customer policy.

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Front End Good, follow up not good

Initial experience was good but the follow up to fix some lingering was not completed. I had to cal over and over again to get a response and although some of the things were completed, the last one was going to be taken care of weeks ago and still has not been done.

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ProVia Front Door

Our new ProVia front door was just installed and it is even more beautiful than we thought. And, Mike did a beautiful job installing it. I highly recommend Energy Catchers and Travis Trent, in sales, for all your window and door needs. All were great to work and the prices were awesome. HI, LINDA!!!

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Job Locations

Iann S.

Iann S. Job Checkin

Roof windows doors siding

Roof windows doors siding

Iann S.

Iann S. Job Checkin

Energy efficient windows

Energy efficient windows

Iann S.

Iann S. Job Checkin

Measuring to remove an 3 tab shingle roof and replace with a new landmark roof!

Measuring to remove an 3 tab shingle roof and replace with a new landmark roof!

Iann S.

Iann S. Job Checkin

Windows doors siding roofing

Windows doors siding roofing

Iann S.

Iann S. Job Checkin

Energy efficient windows doors siding roofing

Energy efficient windows doors siding roofing

Iann S.

Iann S. Job Checkin

Windows shutters doors siding

Windows shutters doors siding

Iann S.

Iann S. Job Checkin

Energy efficient windows, doors, siding, roofing

Energy efficient windows, doors, siding, roofing

Paul H.

Paul H. Job Checkin

Install new Trex deck system with transcend material, composite railings and post lighting. All material maintenance free and hassle free. Deck extension also being done.


Iann S.

Iann S. Job Checkin

Windows doors roofing siding

Windows doors roofing siding

Iann S.

Iann S. Job Checkin

Energy efficient windows doors siding roofing gutters

Energy efficient windows doors siding roofing gutters

Iann S.

Iann S. Job Checkin

Energy efficient windows doors siding roofing hurricane repair storm damage

Energy efficient windows doors siding roofing hurricane repair storm damage

Mike G.

Mike G. Job Checkin

Replacing for metal windows with for vinyl lifetime warranty windows.

Replacing for metal windows with for vinyl lifetime warranty windows.

Mike G.

Mike G. Job Checkin

Replacing this metal single action door with a to light sliding Slocomb door

Replacing this metal single action door with a to light sliding Slocomb door

Iann S.

Iann S. Job Checkin

Windows doors roofing siding


Mike G.

Mike G. Job Checkin

Metal windows with vinyl replacement windows

Metal windows with vinyl replacement windows