Great windows, great price and great warranty! Thousands less than the national manufacturer quote.
The folks at Energy Catchers are great to work with. The made everything clear, and were fast to respond to all my questions. Their contractor Joe did an amazing follow up to the install and worked with me to clear up any concerns I had, even spending an additional hour touching up some indoor calking that started to sag. When new projects come up, I'll definitely be calling them.
Efficient, polite, and timely
Response from Energy Catchers:
Thank you for your feedback Ann, we are always trying to improve our service and your input is very helpful.
Our sales rep was great Installers were great Alex, who tied things up at the end was awesome. Had it not been for him, honestly would not have given such a good review The rep that came by in between was not so good with customer service. He never returned my call to respectfully answer a simple question. I was confused about something and only wanted someone to clear it up for me Not so happy with him.
Response from Energy Catchers:
Thank you for your feedback, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.
Less than professional as a roofing company! To many quality concerns to list. Inexperienced and no supervision, as the home owner I had to go behind them and point out all the faults. Unfortunately Energy Catchers hired a sub to do this work. The sub contractor is horrible and we have had a mess everyday outside and no one picks up. Can’t begin to tell you about the mess inside! Roof is tore off and it down pours and you guessed, the rain is coming inside. All of the problems could have been avoided if I would have hired a roofing company as opposed to someone claiming to be a roofer. Or, if they would have hired experienced roofers that would have worked full days. The guys would work for a few hours and then gone for the day. Beware of the company owned by Matthew Bell! He is a sub crontrator looking to make some cash through hiring less than qualified people. On the other hand, Energy Catchers has been great in trying sort out the problems.
Response from Energy Catchers:
Thank you for your feedback Larry, we are always trying to improve our service and your input is very helpful. Energy Catchers takes customer service very seriously and we will continue to try and make things right with our customers.
Everything was explained in advanced and went exactly as we were told. The installer was very knowledgeable, courteous, and constantly busy getting the job done in a timely manner. We couldn't ask for anymore than the great service we received from Energy Catchers.
The product demonstration was good. I did not like having decide on the spot for the "special price". We paid extra for labor since we have vinyl siding. "The siding needs to be removed / replaced by experienced installers". The installer did not remove any siding, he just cut around the window. They did return to install the correct safety glass that was missing on one of the windows. I asked for a refund for the extra amount paid for vinyl siding. No response from the company. Bad customer policy.
Initial experience was good but the follow up to fix some lingering was not completed. I had to cal over and over again to get a response and although some of the things were completed, the last one was going to be taken care of weeks ago and still has not been done.
Energy Catchers is out giving free estimates on Hardie Plank siding in #Raleigh
Energy Catchers is installing replacement vinyl windows in #Cary NC
Customer is getting free estimate on vinyl replacement windows
Customer is receiving a free estimate on vinyl replacement windows.
Replace bay window with energy efficient no maintenance bay window with maple seat.
Lifetime Metal roofing estimate to replace asphalt shingle roof.
Cut in a sliding patio door into twin double hung opening with brick exterior. A lifetime energy star rated sliding patio door will bring in natural light to this beautiful kitchen and provide easy access to the patio for entertaining.
Replace 17 vinyl windows. With our buy 2 get one free special still on for a limited time. Our lifetime replacement windows are energy efficient and custom manufactured here in the USA.
Replace asphalt roof with lifetime metal, roof over porches and replace storm damaged windows with lifetime warranty energy efficient replacements.
Fortified asphalt roofing are installed to withstand major weather events and our hurricane rated window exceed standards and can increase insurance payments by as much as $5000. Estimates are free and we have financing available for all your exterior projects.
Full asphalt roof replacement insurance project. No out of pocket for this customer and we upgraded the rubber portion with ice & water shield and asphalt shingles which will add 10 years to the life of that section. Certified installers means factory warranty is absolute and to manufacturers specifications.
Storm damaged window replacement. Replace 39 windows with lifetime warranty energy efficient vinyl replacement windows with Ultraflect glass coating engineered to reflect harmful UV rays and mitigate temperature transfer. These replacement windows will keep rooms cool during the summer and warm in the colder months. Soundproofing is an unexpected benefit. We also repaired damaged Hardie siding.
Porch conversion to 4 season sunroom 6, 2 lite sliders 2 double hung windows, entry door and storm door keep the pollen out and make this a great space to entertain in any season. Windows are energy efficient with Low E, argon and lifetime warranty. Estimates are free
Replace original contractor grade single hung windows with seal failure with energy efficient replacement windows with our best Ultraflect glass coating, argon gas filled units that mitigate temperature transfer and keeps rooms cool in the summer and warm in the winter.
Storm damaged Asphalt and rubber roof replacement. Replace damaged wrapped fascia with color matched vinyl coated aluminium. We were able to get this project scheduled within 4 days.