15 J Campbell Collins Dr.
Wilkes Barre, PA 18702
570-825-8508

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Local Reviews

Rated 4.9 out of 5 stars based on 896 customer reviews

Great service

Lori was very patient and tried to resolve our problem by guiding me through problem solving over the phone. When that didn’t work, she said she would have a technician come by today to diagnose the issue and fix it if possible. She provided everything you can expect of a customer service representative and is an asset to your company.

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Excellent service

Great customer service

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Great CS

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Kudos to Laura for her excellent customer service!

I would like to highly compliment Laura who provided my customer service today. She was absolutely wonderful! Her demeanor, knowledge and professionalism are to be commended and made my experience with Service Electric made me realize why I am grateful to have this company for my cable and internet. If there is an award that can be given to employees for going above and beyond, Laura deserves this award.

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Kind

My representative was very kind and had tremendous patience with the questions I was asking about. I have never been treated so politely in a very long time. She’s a wonderful asset to your company. SHE’S A KEEPER!

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Excellent

Lori was so helpful and understanding of my situation. She deserves a kudos for her service today.

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Excellent service

I wanna thank Laura for taking the time out to resolve my issues and going above and beyond my call, I have called before and never received such kind service. Laura is a perfect example of what customer service is, as a person who is also in the field with customers this was very much appreciated.

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Excellent Service

Lori S. Was the best, very patient and very kind!!!

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Excellent

We needed help installing a closed caption telephone for parents and the technician who provided arrangements to have this done was most helpful. We were so grateful.

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Great Service & Knowledgeable

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Great service

Lori S. Was great!!! She went over everything I needed and was so kind and pleasant. Every company should have a customer service representative as good as Lori!

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Both people I spoke with provided excellent service

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Excellent service

Laura was extremely helpful.

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Excellent

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Excellant customer service !

Laura was excellant extremely pleasant and got my internet back on asap !! Thanks !!! You need more like her !!

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Job Locations

Lori S.

Lori S. Job Checkin


Lori S.

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Lori S.

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Lori S.

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Lori S.

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Lori S.

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Lori S.

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Lori S.

Lori S. Job Checkin


Marilyn P.

Marilyn P. Job Checkin

It was such a pleasure speaking to you about your internet install. I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled? Thank you ......and have a Wonderful week! Marilyn


Wendy L.

Wendy L. Job Checkin


Wendy L.

Wendy L. Job Checkin


Lori S.

Lori S. Job Checkin


Lori S.

Lori S. Job Checkin


Lori S.

Lori S. Job Checkin