15 J Campbell Collins Dr.
Wilkes Barre, PA 18702
570-825-8508

Local Reviews

Rated 4.9 out of 5 stars based on 863 customer reviews

Excellent Service

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Received Excellent Service, assisted me with questions I had on my bill.

Elizabeth Torres appeared to enjoy helping me. She guided me through the process that I was looking for. Thank you Elizabeth.

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Excellent service

She was extremely great and knowledgeable.

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Very helpful and answered all my questions.

Very pleasant and knowledgable. Answered all my questions.

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My wife and I were very pleased with service we were provided

Upgraded to TIVO Home Cable 2 Boxes. All installers provided excellent Service. Marilyn was great. Very Knowledgeable about TIVO and worked hard to find us any discounts that were available for the new services we were purchasing.

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Excellent Service!

Robert was great! Super friendly, knowledgeable and identified the problem very quickly. I also appreciated the phone call before he arrived .

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Internet service

Let me know what was done very knowledgeable Thanks again Bob

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Excellent service

Prompt, friendly, respectful and courteous service How refreshing to have a serviceman like Pat.

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Great service!

Second time Pat came to my place to figure out what was going on with my service. He has been respectful and great with communication both times giving me feedback with what exactly is going on.

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Saved the day!

Pat T. was extremely nice and knowledgeable and fixed our wi-if connectivity issues very quickly.

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Exceptional service

I had to let you know that Laura is a great customer service representative. She was patient, kind, friendly and understanding. She is an amazing asset to your company.

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Excellent Service regarding customer care and for any billing questions I had. Laura was not only knowledgeable and professional she was polite and k

I really enjoyed the switch to service electric. I used to have it a while back, but then switch to Xfinity where the service was undeniably. Yes the price was about $10 less expensive than electric for Internet but service electric price of $59 and some change is much better because of the individual service provided . I am so happy that I made the switch. Thank you again Laura for your personal care and help with my situation. It truly means more than you know God bless.

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Fabulous service

Pat was very professional and pleasant. He solved our problem quickly.

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Excellent service

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Excellent Service

I contacted SECTV to question a bill. Laura, in the Billing Department, took the time to research my bill and was able to explain what the error was. She handled my call professionally and efficiently. Laura renders great customer service. All customer service representatives should follow Laura's example. Kudos to Laura!

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Job Locations

Robert T.

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Wendy L.

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Wendy L.

Wendy L. Job Checkin

Good afternoon , my name is Wendy and i'm a csr for service electric, if you would kindly fill out a brief survey on your experience with your phone call with me i would greatly appreciate, I hope i was able to help you and answer all your questions and that you were fully satisfied. Thank you for your time and have a wonderful day.


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Robert T.

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Lori S.

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Lori S.

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