Elizabeth Torres appeared to enjoy helping me. She guided me through the process that I was looking for. Thank you Elizabeth.
Very pleasant and knowledgable. Answered all my questions.
Upgraded to TIVO Home Cable 2 Boxes. All installers provided excellent Service. Marilyn was great. Very Knowledgeable about TIVO and worked hard to find us any discounts that were available for the new services we were purchasing.
Robert was great! Super friendly, knowledgeable and identified the problem very quickly. I also appreciated the phone call before he arrived .
Let me know what was done very knowledgeable Thanks again Bob
Prompt, friendly, respectful and courteous service How refreshing to have a serviceman like Pat.
Second time Pat came to my place to figure out what was going on with my service. He has been respectful and great with communication both times giving me feedback with what exactly is going on.
Pat T. was extremely nice and knowledgeable and fixed our wi-if connectivity issues very quickly.
I had to let you know that Laura is a great customer service representative. She was patient, kind, friendly and understanding. She is an amazing asset to your company.
I really enjoyed the switch to service electric. I used to have it a while back, but then switch to Xfinity where the service was undeniably. Yes the price was about $10 less expensive than electric for Internet but service electric price of $59 and some change is much better because of the individual service provided . I am so happy that I made the switch. Thank you again Laura for your personal care and help with my situation. It truly means more than you know God bless.
Pat was very professional and pleasant. He solved our problem quickly.
I contacted SECTV to question a bill. Laura, in the Billing Department, took the time to research my bill and was able to explain what the error was. She handled my call professionally and efficiently. Laura renders great customer service. All customer service representatives should follow Laura's example. Kudos to Laura!
Good afternoon , my name is Wendy and i'm a csr for service electric, if you would kindly fill out a brief survey on your experience with your phone call with me i would greatly appreciate, I hope i was able to help you and answer all your questions and that you were fully satisfied. Thank you for your time and have a wonderful day.