I had never sent a dog to daycare before and this place is great. They are super friendly and had no issues answering all of my questions. The staff gives great feedback too as your pup learns to play better with others. One staff member seems to remember almost everyone's dog when they come to pick them up from daycare. I also used their grooming services and Sam was very nice on the phone. She walked me through everything they were going to do and then called back with a follow up to let me know how he had done.