This was my puppy’s first time at Carolina Ranch. When I called to schedule, they were super friendly. I spoke to them a couple times more before our visit and every time I spoke to them, I felt like they really cared about my puppy. The vet was super friendly and seemed knowledgeable. She did say she was going to give me some literature to read about some questions I had, however I never received it. That would be my only negative feedback. I plan to take my puppy back to continue his vaccines/check-ups!