Tony was prompt, polite and efficient. He explained everything and made sure we knew we could call with any questions.
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Ryan was awesome! Knowledgeable and personable, and timely! Would recommend to everyone! Going to mention Barrett's to anyone looking for a softener!
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Service was excellent, and explained very thoroughly
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I couldn’t be happier with the service Tony at Barrett’s provided. We needed a water filtration system and softener installed urgently, and he was able to accommodate us on short notice. He arrived on time, completed the installation quickly, and made sure everything was set up correctly. What I appreciated most was how clearly he explained the system—how it works, what maintenance looks like, and what to expect from our water quality. Top-notch service, great communication, and extremely professional. I highly recommend Tony to anyone looking for water system installation
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Very satisfied with the knowledge and service. Ryan checked out our water softener and recommended a new one. He came back after hours and installed one for us. He was very respectful in our home and definitely made sure we were taken care of before leaving. We would highly recommend Barrett’s Water Softener
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My system is from another company. I was having issues and other companies and plumbers wouldn’t come out and help me. Ryan came to my house and went above and beyond to help me. My osmosis system has not been looked at it since I bought it which was five years ago and no one told me those filters needed to be changed. He helped me find the filter i need for my older system. The company that put on my system was rather messy and he came in and organized it and showed me how to keep an eye on things. I appreciated how he went out of his way to help me. I already recommended them to a family member. Very impressed. Thank you
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Tony was professional, efficient, informative, and friendly. He exemplifies the great service I can always expect from Barrett’s. We need more family-owned companies like them and professionals like Tony in this world. So refreshing to get great service at a fair price. -Tom C. - Sugar Grove
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Ryan’s service was excellent with installation of my new water softener. He tested my water to ensure proper operation and thoroughly explained everything. Highly recommend Barrett’s.
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Great customer service, very knowledgeable, awesome price. Highly recommend!
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He did a great job especially he clean up behind himself. very professionally.
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Awesome experience with Ryan from Barrett’s Soft Water Service. Very personable and did a great install. I would recommend Barrett’s. Glad to support a family owned small business.
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