My original scheduled date was pushed back twice which that was ok because Misty was very helpful and keep me informed until the moment the installers arrived at our home. Once the installers made it to our home they were nice, professional, friendly and trustworthy. They made sure my blinds were put back up before they left the first night (Which was a long day over 10 hours). Minimum disruption to my family daily activity. We were so pleased with the gentlemen that was in our home for only 2 days. I can not say enough great things about them.