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Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Marco Aguilar was the perfect technician...punctual, professional, knowledgeable...was not content unless his work was perfect
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Jose came to my house at 6pm and looked at the leaking disposal unit. He concluded after an hour there were several problems with the pipe fittings and mounting structure. He dissembled the whole system and then drove to a hardware store at 9pm to get a fitting in order for the new mount to work. He could have bent the other hoses to fit, but chose to do the job right. Jose was respectful and professional and always kept me informed of what was going on. A great asset to MyPlumber.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating, Cooling and Electrical, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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The technissnas newver gave up. They managed to fix our heating systeme by removing dead birds which were obsucteung the furnace vent. Great job
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Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Fast and competent
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the wonderful Review, and as always thank you for your continued loyalty and support.
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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High quality service, clear explanation of problem and solution. Engaging professional and personable communication.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the 5 Star Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!
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I was impressed with the same day service. The technician was very helpful and concientous.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Technician was dispatched late in the day, from another job a considerable distance away. A very personable individual and despite the late hour of the day worked until he was able to clear the problem. Follow-up action was also established. An excellent representative of My Plumber Heating and Cooling.
Response from MY PLUMBER HEATING COOLING & ELECTRICAL:
Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team
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Upon arrival customer stated outdoor unit is not working. Diagnose and find condensate pump lock out the outer unit, Change the Condensate pump and system is running but stop cooling , Find compressor is overheat trying to cool down but it’s still heat up.advice customer to turn back on after 3 hours. System pressure is good.
Bill H. I found that the cartridge was actually installed upside down. I flipped the cartridge and everything is working properly now.
INSTALLED NEW50 Gallon GAS WATER HEATER AND SNAKE FLOOR DRAIN LINE AS COURTESY WITH INSTALLATION OF THE WATER HEATER. TESTED EVERYTHING NO LEAKS WORKING PROPERLY. RUN SNAKE ABOUT 49’ HIT STOPPAGE AT 21’. TESTED DRAINING OK. SENIOR DISCOUNT 10% OFF.
Installed new shut off valve for front outside faucet, no leaks, tested faucet
1. Upstairs master bathroom and other hall bathroom were backing up due to main stack stoppage 2. Pull toilet and snake it out pulled back a lot of toilet paper and dental floss 3. Hooked everything back up and tested it and everything is working fine 4. Thanks for calling my plumber have a wonderful day
DROVE FROM VA TO MD AT 630 on a Sunday and not finish call until 8pm. SET UP CIT WARRANTY ON LISA MEYERS AND 1904271127SSB Arrived to find water damage in ceiling directly below master toilet and about 5-8 foot directly in front of it leading to hallway under wall. Upstairs around toilet was dry after being cleaned up but carpet in hallway was still wet. Area is not under where we worked and looks like toilet had overflowed. Reccommended contacting insurance company and taking pictures, setting up fans and dehumidifiers upstairs and calling Servpro to prevent damage.
Snake shower drain about 20’ hit stoppage at 5’. Tested draining properly. No warranty on stoppage . $35 coupon discount.
Inspected bottom floor gas furnace (older Lennox furnace) to find burnt capacitor not allowing blower motor to cut on. Replaced with new 7.5 MFD capacitor and fan is now running for both a/c and heat cycle. System is working properly.
Found a/c unit not coming on due to broken connection on control board not allowing 24v to reach a/c unit. Repaired wiring to allow system to run properly. Secured all loose connections to ensure no future issues, system is now cooling home.
Snaked upstairs shower drain, pulled back hair. Replaced wax ring + anglestop basement water closet
Performed HSP maintenance on a/c systems. Checked heating components on both gas furnaces and checked amp draw on both blower and inducer motors. Checked static psi on both a/c units(systems are at proper charge) and amp draw on both condenser motors and compressors. Cleaned dryer vent to prevent lint from reaching condenser coils. Systems are in great condition.
I installed a new prv. Two year warranty on the install. I replaced a new ball valve. Two year warranty on the install. I replaced a 1/2in ballvalve above the water heate
Tech replace laundry tub faucet. Customer was not interested in HSP. I stated last time I was at this call PLEASE DON’T send me to this home NO MORE PLEASE!
Stoppage Format 1) What type of stoppage? A: 2) Where did you snake from? If yes- does it go into ceiling or basement floor? A: 3) How far did you snake? A: 4) Where did you encounter the blockage? A: 5) Did you pull anything back if so what? A: 6) What type of pipe? A: 7) On septic / sewer if septic when was it last pumped? A: 8) Where’s county/city main at? A: 9) Was the problem on or off the property? A: 10) Is a Camera Inspection Needed? If so Reason. Make sure the Homeowner/Building Owner will be present at the time of service A: Psi 60 chl - Clear hair from tub stopper and did minor rebuild in the same toilet