I have used your company for several years and have always had a great experience with Nick Rehman. I was told that Nick would be the only person to come to my house since I am a widowed disabled senior. This stranger shows up and tells me Nick has been promoted and I should have been told that. Then he tells me how good he is and that all Nick's customers have been given to him. The first thing he tells me is that I need to spend $237 for a "bulb" in my air scrubber as they only last a year or two. I was furious that I was going to pay that much money to replace a "bulb" so often. To make a long story short the "bulb" that appeared to be a tiny blue light was actually a whole ultraviolet unit. He also drained my water heater and then turned on the faucets to get the air out of the lines but never bothered to flush or tell me to flush toilets. I thought mine was going to explode the first time I used it. Things were great when I dealt with Denise and Nick, but apparently they are not going to be so great moving forward.
