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Customer complaining that running the ac and heater is not worth the $300+ bills that they have to pay to not even get hot or cool Hardly no airflow in house because of how the duct work is ran To fix problem we will need to install a new ductboard plenum on the system and run a 14†duct to the middle of home and re run duct work to that plenum to allow better air flow. None of the duct work is strapped and there are wye that are ran backwards Also the heater exhaust vent has been venting into the home it has nothin going out the roof, it is not safe to run this heater