I was referred by a close friend. I was willing to pay a bit more based on their recommendation. The install was delayed for 3 days for the parts to come in, but post installation I was told the post install crew would need to install parts they did not have on the install day. This was disappointing. Post install crew came by and informed me the install was not correct and I would need to schedule another install crew to correct the install, then have a post install crew come back out post the correction. I should share that this was not the lowest quote I received when researching. I was told in my assessment/estimate that AC Pros would not the cheapest, but their professional standards and support were worth the investment. Every employee I have dealt with has been pleasant, but I have not seen enough to feel comfortable or come anywhere close to being able to recommend AC Pros. Honestly, I feel I paid premium pricing for sub-standard results. Again, the people I have met have been pleasant, but the work could have and should have been better.
