577 Sterling Drive
Richardson, TX 75081
972-591-0199

Local Reviews
for euless, tx

Rated 4.6 out of 5 stars based on 5 customer reviews

Good explanation and discy

Very thorough and thoughtful explanation of what was going on with pictures and a heads up for possible issues.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great technician

AC repair required parts that weren’t readily available and there were other unique issues that arose. The tech came out multiple times, including on his day off to try to make things work. He was very sympathetic to the situation and tried his best to get the AC running ASAP. While it still took about 5 days total to ultimately get the fix I never felt like I had been forgotten or that AC Pros wasn’t on top of it. Really appreciate the tech himself who went above and beyond to try to resolve it sooner.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Unique issue but hopefully found solution

Bob hadn’t seen my issue (leaking from the thermostat on the wall), but went about checking the unit and found it was clogged. Although he couldn’t confirm the likely explanation is that water followed the wire running from the unit to the thermostat. It’s truly the only thing that makes sense. He also offered some good insight on how it all worked and made valid recommendations to consider to ward off future issues.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Jason spent time looking at air flow and adjusting my unit and vents to maximize efficiency. He also explained things well so that I understood what the issues snd end goal were.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Thorough maintenance

Cole was very thorough and explained things as he went along

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for euless, tx

Craig M.

Craig M. Job Checkin

Came out for cooling maintenance for three systems. Lower level system is cooling with no issues. Mid level and upstairs system were slightly low. Added .5lbs to both monitor. Monitor next visit


Ray L.

Ray L. Job Checkin

full system


Joel S.

Joel S. Job Checkin

Heat performance tuneup times three systems. Filters are OK at this time. Advise Jennifer that the third-floor will need changing within two weeks. Checked heat strips and amp draw. Systems are heating properly at this time.


Emmanuel  L.

Emmanuel L. Job Checkin

Performed one system heating maintenance on heat pump system. 2008/2009 equipment. Indoor side has had some repairs on it such as a coil replacement in 2012 and a blower motor and control board replacement. It is operating today. Heat strips are working today. Outside electrical components are operating today. Motor and compressor read good amps. Noticed oil stain near reversing valve. Detected refrigerant leak with leak detector. Showed ms. Dixon and communicated to her about the potential problems that could arise this winter. I provided her with 4 options for complete system replacement. All discounts applied and finance options given. She will give this system some more time and make a decision possibly this year if refrigerant levels get lower.


zwschmitt@gmail.com

zwschmitt@gmail.com Job Checkin

found leak at suction line condenser connector. fixed it pressure tested and vacuumed system cleared drain and charged system. system is working properly at this time.


Samuel H.

Samuel H. Job Checkin

Upon arrival checked in with the customer the following are my findings found the system severely low on refrigerant found evaporator coil busted please see pictures attached recommend replacing


Justin S.

Justin S. Job Checkin

Warranty call found system low on refrigerant Talked to Tech Support And explained all the issues that this system has had and after adding 1.5 lb 410 and checking all sensors and restoring the system, its cooling and not giving any alerts and has a 20 degree delta t with a subcool of 11.


Justin S.

Justin S. Job Checkin

Heatpump-checked filter, checked blower motor amps and inspected wiring and ducts .cleaned condenser coils and checked pressures .I did find customer ducts to have alot of build up and recommended duct cleaning. <br> Quoted $880


Justin S.

Justin S. Job Checkin

Checked all 3 heatpumps for and alarms , checked blower wheel and inspected wiring as well as changed filters, cleaned condenser coils , checked condensation lines and reversing valves .


Justin S.

Justin S. Job Checkin

Replaced thermostat, put a new 850 and set it up for equipment.


Bob E.

Bob E. Job Checkin

I investigated the recurring System Fault Issues. I can find nothing wrong with the System or the Thermostat. I discussed the issue with Joel. He agrees I need to contact Tech Support. The System is locking out every week or two. The Customer resets the Thermostat and the System runs for a week or two until the next incident. There are 3 newer Trane System’s here. The 2 older Systems are functioning without issue. The malfunctioning System is the newest one.


Bob E.

Bob E. Job Checkin

blower motor & control board replacement


Bob E.

Bob E. Job Checkin

I was Dispatched to a no cooling call. Upon Arrival I Found the upstairs thermostat giving multiple error codes. Upon investigation I found the System had burned wires at the A/C Condenser that appear to have been chewed by a Rodent. I repaired the Burned wires and reset the System. Everything appears to be functioning as expected. At this time.


Bob E.

Bob E. Job Checkin

I was Dispatched for water coming out from behind the thermostat. I found a Air Handler in the attic that had a clogged primary drain line. The water was coming out of the secondary. I added a drain line isolator and cleared the drain. The clog was difficult and very sluggish to clear. I would highly recommend a new primary drain line and a new secondary pan and line. I recommend both lines come out and run down the outside wall instead of into to plumbing. If the line clogs again the Customer will need a plumber. Unless we rerun everything outside. $1,285.00 to replace the secondary drain pan and re-do the drain connections at the Air Handler. $2,950.00 to replace the secondary drain pan and both drain lines. We will run the drains outside and eliminate the plumbing connection.


Bob E.

Bob E. Job Checkin

Maintenance X 1. I cleaned and serviced the System. Everything appears to be functioning as expected. At this time. I received permission to replace their filter with one of ours. The Homeowner left her Mother who had no way to pay for the filter.