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Knowledgeable, professional and friendly. Thorough explanation of all options
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We hired AC Pros to replace our AC systems and they did a phenomenal job. Ray, Casey, David, and Solomon (our installation team) were super professional, respectful and efficient. Rafael, our initial evaluation technician, took the time to evaluate our situation and make a solid recommendation. Rafael stuck with us as we deliberated making this decision and researching other companies. He's great to work with. We are very pleased with our decision to use AC Pros and will highly recommend them to anyone seeking AC repair or installation services. Thank you!
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Craig Morton, the service tech, checked the system, found everything running well. Nice guy.
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8AM-10AM window. Technician came at 1100. Would be nice to get a heads up when they can’t make the window time.
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Joel did a great job! Difficult diagnosis starting out, and he got it figured out, and my AC running!
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Very nice. Even worked in the rain. Above and beyond.
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2 system maintenance, blowing hot air, checked safety switches and flame sensors, recommended replacing flame sensors and igniters, also, systems are 2008 r22, recommended homeowners consider replacing units soon.
Performed a heat check on a 2017 Trane Airhandler and Heat Pump. Amperage was good, charge was good, system is heating properly.
Install 3 Ton XV18 Full Gas System. Financed 18 month 0%
Completed with no cool on a 3 ton trane downstairs gas horizontal in attic 2 stage 2012. Found unit very low on 410A refrigerant and found leak on evaporator coil. Giving customer the option to add refrigerant, replace evaporator coil or complete unit replacement. Customer ready to move forward on replacing complete unit for downstairs. We will be installing a 3 ton complete trane xv18 gas horizontal in attic. Customer already got approved for financing at 0% for 18 months. This will get done on 09/15/2024
No cool call, found loose wire , connected wire, unit cooling and renewed membership.
Found trane tstat code 067, ambient air temp sensor, found wires frayed, from rodent probably, he has had trouble before, cut and spliced wires, unit cooling and no trouble code, homeowner renewed membership, cut service fee to 50,
Completed with no cool on a 2019 Goodman gas horizontal in attic 4 ton, unit cooling upon arrival. Found attic low on insulation and unit having a hard time to keep up with temperature, short on return, needs additional 16 inch return, high voltage wire is undersize currently has a #10 gauge and needs at least a #8 gauge. Giving customer the option to add more insulation which will help unit to maintain a better temperature in home, also giving the option to upgrade unit to a 5 ton that way it can handle with lower temperatures in home. Unable to talk to customer since she was in call. Called husband but I wasn't able to get hold of him.
Completed with estimate to replace a 3.5 ton complete gas horizontal in attic. Left estimate with customer. She is not ready to move forward yet.
Came out for no cool. Found system had a bad capacitor after customer described a different issue. Replaced capacitor. System is cooling at this time. Also told customer he needs to schedule a maintenance with us. I suspect a low charge
Drain clear underneath bathroom sink. Helped homeowner pour drain-o down that sink to check if that would clear the clog before a plumber has to get involved. That seemed to get the job done.
Came out for no cool found disconnect switch off at condenser. Flipped back on system is cooling now
Performed two system ac maintenance. Both builder carrier hvac systems from 2015. Downstairs is cooling great, upstairs has a confirmed refrigerant leak at copper line and busted evaporator coil. Also the upstairs fan motor is in a state of failure. Gave homeowner plenty of options to choose from. He will speak to spouse on next steps. Upstairs will have issues keeping up this summer
Completed with no cool on q 2009 trane r22 2.5 ton heat pump horizontal in attic for upstairs. Second opinion. Home warranty was out before us. Customer wanting to confirm findings. Customer will go with home warranty to do work.
Checked to see where the dripping was coming from drain line was not clogged the door to the air handler was loose and also the sleeve that catches the water from the evaporator coil was sticking out and accumulating water at the bottom of the air handler and air was pushing the water outside of the air handler into the emergency drain pan Remove door made correction to the sleeve placed door back to where it goes and screwed in tightly and sealed with aluminum tape poured about 6 ounces of drain solve down the primary drain just to ensure the primary drain was not clogged. Removed excess water from the secondary drain pan .
