Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I asked for the unit to be checked to figure out why condensation was happening and why it was so humid. I was told the coolant was good and there was nothing else they could do.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The wrong panel was ordered again. I will bring the new one back as soon as I get it. Returned and installed panels on air handler.
Dispatched to install air handler line set panel. Arrived to find we ordered the wrong one. I am having the office order the evaporator door as well. I will return ASAP to install both. Install the suction line temperature sensor.
The performance tuneup on the pool house equipment. Inspect blower, evaporator and thermostat. Spoke with Rick about issues he was having previously. Replace the capacitor. found nothing else wrong with the system.
AC performance tuneup times one system. Client changes his own filter. Inspect blower, evaporator and ductwork. Check thermostat for proper operations. Brought SD card and updated to latest version for the 950 thermostat. Check outdoor unit. Refrigerant level good at this time. Washed condenser coil. System is cooling at manufacturer specs at this time. 1 system
Checked system. 2017 install. Recent power surges seemes to have caused malfunction to 1050 trane thermostat. Checked system after new thermostat installed. Operating in both cooling and heating.
One system heating check, tested system operation. Checked pressure and subcooling. Tested heat strips. No refrigerant leaks found. System is working properly at this time. See photos Paid $45 by check #2486. Price Special
Completed summer maintenance visit Only recommendation is continual maintenance please see pictures attached
Heat performance tuneup times three systems. Inspect blowers, evaporators, ductwork, and thermostats. Systems are operating properly. Yet the upstairs air handler continues to leak oil from the secondary side into the pan. I sent pictures and text to Jason Mote our field service representative. He is going to touch base with Trane laboratories again and let me know. Changed out all three filters client supplied.
Dispatched to investigate a tam9 air handler door that has been repeatedly breaking in the same spot over and over and over. Arrived today to find the door in the same condition the previous doors have been in. I spoke with trane tech support and sent pictures via email showing the conditions that are happening. They will call me back as soon as they send the pictures to the factory in order to find out what is going on. No charge today since this is the fourth time I've been here for the same thing.
Apon arrival checked in with the customer the following are my findings found the system working properly at this time please see pictures attached customer signed up for a maintenance membership
On arrival found the capacitor to be failed. Replaced it with a turbo capacitor. System is working properly at this time.
On arrival found the drain line clogged. Purged the drain line and system is draining at this time Recommend replacing the lineset and adding a condensate pump. Freon pressures are good at this time.
On arrival found the system to be working as designed. Thermostat was able to cycle the system on and off. Left homeowner with pricing for different thermostats and they will look into it and potential do one with their maintenance.
AC performance tuneup times three systems. Client changes on filters. Inspect blowers, evaporators and ductwork. All three systems have good temperature drops. Ran water through drains. Wash condenser coils. Systems are operating at manufacture specs at this time.
Upon arrival checked with customer the following are my findings Upstairs and downstairs in the main house are working properly at this time they're on you're 2 of their life have concerns about duckwork please see pictures attached going to reach out to manager and see if we can remediate some of the issues we'll get back to customer with solution please see pictures attached 3rd unit is working however capacitor is showing signs of adverse wear