Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very honest very thorough I would highly recommend this company and Joel
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Convenience
Highly recommend Joel and A/C Pros! Very effective service and great people.
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Overall Experience
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Joel was very professional and went through my systems like a pro.
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Joel and the A/C Pros team are wonderful. Great service, on time, and a pleasure to work with. I highly recommend them!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Completed AC turn up . No recommendations at this time. (Russ neighbor house with 2 year old system )
Completed 2 ac tune ups . While in attic I saw customer had grey ducts with his newer systems and they had tears and were dirty and taped together at parts .
Installed and tested new heat kit . Job complete
Customer has two heat pumps , I explained how they work and that they are supposed to run while cooking and heating . Also briefly inspected units and there operation to verify everything was working properly.
Completed heat tune up form and sent to customer . Also used thermal cam to help customer identify some cold spots and where they were coming From .
Emailed heat tune up form to customer.
Customer forgot that the new unit didnt have a heat kit yet and was Turned around about which unit we had just replaced . No charge per russ
Customer was shown the inside of the system, blower wheel and return duct. Having the ducts cleaned and fixing the way its getting in the ducts is high recommended.
Install thermostat system is working properly at this time
Completed heat tune up form and emailed to customer.
Completed heat tune up form and emailed to customer .
Heating Repair - Found phase monitor had led lit up indicating a problem with high voltage. polarity was reversed for high voltage . Switched legs and system is operational. Also found system did not have a heat kit installed so Russ is ordering one and we will install when it arrives .
Heating Repair - Completed heat tune up forms and emailed to customer. Found upstairs inducer motor to be on its last leg pulling high amps and making a loud running noise . I will add video
Found inducer motor bad . Getting pricing and will let customer know.
Replaced sensor and added reinforcement to the unit where coil meets plenum .