I returned and found the humidistat was turned to 60. The humidistat is over riding the thermostat and turning the thermostat off. I spoke with the customer and he is upset due to the fact that the salesman who sold him this system stated it would run perfectly with the new stat. The customer stated his power bill was $250 and he was up north with nobody in the house. He keeps the house at 80 degrees when he is out of state. I told the customer to call us back when he comes back down and we will come out and do a maintenance and correct the problem with the wiring.That way he is here and can observe if it’s operating properly. Worse case we have to replace with a thermostat on a warranty that lets the user control humidity . He will call next month when he returns to Florida.