Unfortunately our tech left the drain pipe in a position where it would not drain. While here I was told our unit would likely go any day now. Three days later there is water leaking from the unit and main vents. I was gone for four days so lots of damage likely done with the water buildup. I found the drainpipe and righted it and now more build up of water and no more leaks. Thank you for the sabotage on my unit. We will be posting this on our neighborhood website to avoid this company. Not only dissatisfied but violated with the inadvertent mistake that caused real problems
Overall Experience
Quality
Price
Convenience
Thank you, Deb, for allowing us to service your Riverview home.
Thank you, KIM, for allowing us to service your Riverview home.
Thank you, LADDA, for allowing us to service your RIVERVIEW home.
Air-conditioning maintenance completed on two systems, customer is happy that her systems are up and running as good as they should.
On arrival found drain line clogged, heavy slime buildup. Vacuum drain line, treated with drain solve and installed algae pan guard to prevent slime build up, that comes with a six month drain line guarantee. Any drain line issues within the next six months will be warranted. Thank you.
Air conditioning service performed explained why unit was given a life expectancy from Quinton as well as explained the drain line issue customer is understanding now and wanted a quote. I quoted a new unit to customer and sent it to his email. He does not think he needs maintenance on this older system but “anywayFor unit
Customer declined any repair or replacement options. He stated he will wait til the AC dies. He also declined any re-sign of any maintenance plans. The system is terrible shape and properly won’t make it through the summer. Performed the last of the gold maintenance. FYI this customer was looking for Travis , a former employee. 😖👎
Installed new Uv light in upstairs system.
Completed 2 system maintenance, all amps and pressures in ac system are in spec, installed one uv light in air handler in garage. Need to return to install second light in upstairs air handler. Second light was bad out of box. Bryce only call preferred
Mini split estimate Left estimate on 9000 BTU gree heat pump mini split $4250 total. Husband was home alone wife was working they have to discuss it they are getting five estimates on this mini split we are the fourth of five
Air conditioning price Gave estimate on 3 1/2 ton 14 sear York heat pump horizontal under ceiling customers very interested in the Premier program he’s waiting on his wife to get home to make any decisions he’s already had one additional estimate It is getting one more estimate before making decisions but was very impressed that were the only company that offers the Premier program I will follow up with customer in 48 hours
