I phoned the company at about 9:45 AM and the heat was working by noon. I like that a lot. James was helpful in replacing the part that failed, and in pointing out that another was ready to go. Both were replaced in the same morning, and the furnace is back up and running. I'm not real sure on how to rate the price as my furnace fails so infrequently that I don't have a real point of comparison. It wasn't crazy expensive though. Hooray!
