Derrick came out arriving on time. He worked quickly and neatly. The system is working. The AC unit is significantly quieter than it has been in years. I rated the cost/price as middle of the road -because I thought it quite expensive; however, I have no idea of the cost of the materials used, nor the amount of coolant required. That said he did present me with options and I could have gone much cheaper (i.e. have less of the system repaired). Access does quality work and comes out quickly. The dispatch lady provided my wife troubleshooting methods that helped identify the problem and helped us limp along until service arrived. We like Access and Derrick did good work.
