I am completely livid with this company. DO NOT HIRE THEM!!!!! They are refusing to come back after we are experiences issues with the connection to our mini-split. Apparently there is a note on our account (after we paid them thousands of dollars, upwards of $16K for the electric box/rewire/HVAC work). They claim I was unreasonable to work with. What!!!? HOW DARE YOU?!! I was kind to all the workers, offered them water, asked how they were doing. I never even spoke to them otherwise. My husband tried to help them by contacting the manufacturer multiple times about the problem they were having with connecting our mini-split.....the worker came 3 times, only to realize it was simply he needed to open the valve !! Yes. Thats all. And now somehow they are claiming we were a problem, and don't want to support us anymore. WOW. Stay away from them. So disappointing a licensed contractor would make such false claims about a good paying customer. What I think happened was the worker that did not know what he was doing, had to come back 3 times, wrote negative LIES about us on his report to make himself look good. Putting the blame of his inadequacies in the install on us. SHAME ON YOU!!!
The technician listen to our concerns, was patient, professional and got the job done.
It’s late afternoon during a crushing heat spell and water’s dripping from an AC line in the ceiling. Accurate called Marcial going home in traffic and he made it by. Over several calls for both my daughter and I, he has made the effort to find out what the problem really is. He’s a great guy and they’re a great service.
Everyone I have had interacted with from this company have been wonderful. Eric is awesome, he advised us on the perfect air conditioner for our home. Great service!
No AC in the scorching heat, called them for a same day appt., I had to wait until mid afternoon for my appt. but had my AC back up and running again in 2 hrs! Very happy with their service!
I was referred to Accurate by a friend and from the moment I called each person I spoke too was was professional and kind. The 2 electricians Mike and Ray were professional, efficient and explained everything they did in layman’s terms which I truly appreciated. I am confident all work performed was to the highest standard...I highly recommend Accurate for any electrical needs!
Accurate is extremely customer oriented. Mike and Jose, who did our work, were very polite, courteous, efficient and professional in both the original quoting of the job and the actual work performed. I highly recommend Accurate for your service needs.
This company charged me way over the top . They came and fixed the problem in 2 hours and charged me $460 for 2 hours work . I called there and to explain how I was over charged and the office manger never even bothered to call me back. Sure they fixed it but $460 dollars for 2 hours work is way out of line and I would never use them again . I expect to be charged a fair rate and at least a chance to speak to someone o have then explain why there work is worth $230 a hour
Serviceman very knowledgeable and considerate. Explained process well.
Josie was great and gave us perfect service and cost. Was comfortable with him in our home. So glad my problem was fixed
I can't praise Josie enough. He gave me an honest price with discount and solved my problem in 2 hours. Clean, friendly, easy to talk to. I was so thrilled with service and price-gave him a hug when he left. Will recommend to friends for sure and will use again if needed.
Install earthquake valve, work approved over phone.
Install earthquake valve, work approved over phone.
Do to phase one of job (work does not include drywall patch) Option 4, work was approved by phone
Do to phase one of job (work does not include drywall patch) Option 4, work was approved by phone
Electrical contractors- service electric- Carson- Mary needed help replacing two light fixtures.
Electrical contractors- service electric- Carson- Mary needed help replacing two light fixtures.
No warranty repair on 12 year old hvac system
No warranty repair on 12 year old hvac system
Inspected attic found small spot of water. Suspect it was coming from Brocken insulation from line set. Insulated and taped. Customer will let us know if any more water appears.
Inspected attic found small spot of water. Suspect it was coming from Brocken insulation from line set. Insulated and taped. Customer will let us know if any more water appears.
Upon arrival outside compressor unit was non functional Conducted hvac system and electrical components check Components in unit tested good No voltage to disconnect Found fuse not prividing 220 volts Reset fuse and unit turned on and started producing cold air Installed hard start kit/ compressor savor kit to help with high amp startup Would like Accurate to come out for Electrical system check and quote for new panel upgrade and possible rewiring Customer became Accurate Advatage Member
Upon arrival outside compressor unit was non functional Conducted hvac system and electrical components check Components in unit tested good No voltage to disconnect Found fuse not prividing 220 volts Reset fuse and unit turned on and started producing cold air Installed hard start kit/ compressor savor kit to help with high amp startup Would like Accurate to come out for Electrical system check and quote for new panel upgrade and possible rewiring Customer became Accurate Advatage Member
Replaced cap tested unit. Unit working properly.