Mike was courteous from the very moment he rang the door bell. He asked if he should put on booties to ensure that we would be comfortable with him in the house. He was very knowledgeable and explained what he was going to do and the cost to do the job before he started it. The cost was very reasonable and the time it took him to do the job was very surprising. He put plastic down and you would not even know that work was done because he carefully cleaned his area. He is one reason that your company is rated so high. He loves his company and his job. That was very evident very quickly. Thank you and I will call you when a problem arises with my plumbing or AC. It was nice to read the bio on Mike.