We had Advanced heating and cooling come out to see if they could install a whole home humidifier and air purifier. Rich was so patient. He came and inspected the house, gave us recommendations on what he thought would optimize our needs and even tried to accommodate a unit that we wanted. He went as far as to research it and find out about installation for us. In the end, we bought a carrier system that Advance sells. Installation was pretty seamless and efficient. The crew was very courteous, and if they had any questions or problems, they worked on it until the problem was resolved. They also put in wifi thermostats that communicated with my humidifier which has been fantastic. We have had the air purifier and humidifier now for about 3 months with no problems. My kids always comment on how fresh the air smells when we come back after a long trip and (knock on wood), have NO severe illnesses this winter. Also, my child has terrible winter skin due to dry air. The humidifier has added so much moisture in the air that he is much more comfortable. We are very happy with our system. This was turn key service for a very affordable rate. I had priced out the same system with other companies for several hundred dollars more and without the fabulous customer service I have received with Advance.
