Jeff is incredibly knowledgeable and doesn't mind taking questions and making sure that you understand what's going on. I'm very technical, but not about HVAC, so I appreciated his degree of depth in our conversation and him taking the time to explain things. He started simple and as I kept asking questions, he just kept going deeper until I cried Uncle. Most importantly, he found the issue and I trust his judgement. It was an unfortunate result for us this time, but that wasn't on him. I've been using Advantage for more than a decade and that won't be changing. I also want to add a shout out to their scheduler who was so flexible and made sure that we got the earliest appointment possible. Thanks again!
