Our heat pump install went better than expected; probably the best interaction with a contractor I've ever had. From the beginning Dave listened to our requirements, explored building existing conditions taking copious notes, and delivered detailed heat pump alternative proposals in a timely manner for our consideration. He also quickly responded to many technical questions I had before the project was contracted. The work team led by Curtis showed up at the appointed dates and times, and completed a very efficient and clean install, with a follow-up walk-through of system function and maintenance requirements. Their attention to detail was excellent. Although the equipment has been in operation for only a day, so far we couldn't be more pleased with the results. The contract price was about what I expected for the system quality level we selected.
