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On the day of our family thanksgiving dinner and over 20 people coming for dinner, with an unusually cold week, we wake up to no heat. Our house was 60 degrees and dropping. I called AirSystems and in just a few hours they had arranged for a tech to come out in time to diagnose and time to pick up a part if needed before the warehouse would close on Thanksgiving eve. Taylor was fantastic! He explained everything, our options and the “if’s. Fortunately the parts were in stock and in a couple of hours our house was warming up quickly, just before the 1st guest arrived. We could not have been more pleased or blessed with the office staff and their quick thinking and the technician they sent. He even put on shoe covers before he entered our house, as that was nice since we just mopped and cleaned carpet for the holidays. Definitely recommend them 100%!
