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I was super stressed out about my unit having issues. When technician arrived he was very professional, and quickly diagnosed the issue, while explaining the issue in a way a non technical person like myself could understand. This has to be one of the best service calls I have ever experienced, I genuinely felt like the tech was in my corner. Not only fixing the current issue but also educating me during the service call to prevent any other issues down the road. If I have any future service calls to my residence I hope this guy come back out, not only did he do his job and do it well. After leaving the call for service I was no longer stressed over the situation.
