it was good on the last day
Really good service
Regina called before coming to the house - as we had been told she would. She did her work quietly and quickly. We're happy cust6omers.
Felt really at ease with the service tech and he did what he needed to do and was on his way 👍
Brian called me prior to arriving and was her before the estimated end time. He was very prompt with service and open to questions that we had. We talked about getting wifi thermostat and he was more than happy to check on prices. We agreed and he was able to install. There were a couple of issues with prior wiring that he figured out and helped me get it all set up. I couldn't have done it by myself. Very pleased with service.
Great had the problem fixed and the unit up and running right away. Thank You
All of the staff we interacted with, from the receptionists, the sales staff and the heating/air technicians, were knowledgeable, helpful, patient with our questions/concerns and exhibited expertise in their positions. We received exceptional customer service. That is why we will continue to contact Ambient Air for all of our heating and air needs.
Regina was here for about 2 hours and she did a great job. She has excellent customer service skills and she is very professional and I would request her for all of my services.
Ryan Young was awesome helpful and kind thanks to everyone for your help in this rough road
Checked all pressure, amp draws, and capacitors. Everything is working at this time. Cleaned outdoor coil.
Found service valve leaking refrigerant due to not being tightened from maintenance. Tightened valve to stop leaking. Filled system back up with 2 pounds R22. all is well at this time.
6/5/2020- upon arrival observed Downstairs thermostat switch on too cooling. Major loads were operational but the suction line from evaporator to condenser was frozen. Heard high pitched sound coming from air filters took them out and discovered they were impacted. Was able to defrost unit, checked system and everything checked fine. Found no obvious signs of refrigerant leaks. The plugged air filters was causing the unit to freeze via air flow restriction. Advised customer to change air filters monthly for proper operation. Recommended EAP membership.
Checked all amp draws, capacitors, and pressures. The dual capacitor was low. Changed capacitor. Everything is working at this time. # no firstname.lastname@example.org please add to contact info. Please email invoice and inspection form.
Upon arrival I found a blown dual capacitor. I replaced the capacitor and the system started right up. Condenser fan motor may have taken some damage and could possibly have issues in the near future. Recommended EAP. Customer has an appointment for replacement
Checked operations of units1,2&5. Found unit one low on charge, slightly restricted and drain pan is cracked. Added charge to help unit cool a little better. Found unit 2 severely restricted, broken drain pan and cfm overheating. Unit 5 also has severe restriction and belt is making noise due to worn pulleys. Will send quotes for repair and replacing # no
We performed the cooling maintenance on all of the equipment unit 10 has a burnt out cfm. Several capacitors were out of tolerance as well. Other quotes have already been submitted for repairs all other checks were good. Steven R
Found wire connection to capacitor burnt off. Repaired wiring and tested operation. All is well at this time.
Checked full operation of unit. All is well at this time. Explained everything to Kelly. Service warranty per RY
6/5/2020- performed Spring Pm on 2 Lennox package units. Units operating as designed. On the right unit recommend ac renew to lubricate compressor and quiet it down. Both units are recommended for replacement due to age(22), condition and phased out R22 refrigerant.
Upon arrival found that the unit that services the master bed room has a bad blower motor that needs to be replaced. Customer accepted quote to get motor and have it installed tomorrow.
Upon inspection, technician found a seized toggle switch. The unit will only run in wash cycle, and will not run the proper sequence of operations. Water prove is extremely corroded and the ice thickness probe covered in hard water. Recommend replacing toggle switch, control board, water probe, and ice thickness probe.
Found system charge low. Performed visual leak search on all connections from new TXV. Checked all connections and access ports in condenser. Could not locate leak. Recharged system to correct pressures and added up dye. Need to return next week as unit loses charge quickly.
Indoor coil was extremely dirty. Cleaned and sanitized indoor coil, cycled air conditioning on and tested operation. Everything working well now.
Upon inspection found vfd off on fault. Could not reset let customer know this is not our area of expertise as it is tied into fire system and do not want to tamper with any critical safeties. Need to call fire system company. Service warranty.