he is very good and professional. very knowledgable and does a thorough job. great
Friendly, knowledgeable, thorough
Craig was very pleasant to work with.
Called in the morning and they were here before noon. Beau got right to work and was professional, friendly and honest. Thank you Ambient Edge.
Job well done!!
Great job and service
Very personable and polite. Made sure all our questions we're answered to our satisfaction
He did a great job. Results are not so good, but he gave us the options. Thanks
Found compressor terminal blown out. Customer did not want to use emergency heat, has a space heater. Quoted to replace compressor, customer very upset and will call office in the morning. Customer was not told about service call fee when call was booked and refused to pay at this time
Gave bid to customer for main line break. Gave 2 bids 1 on after hours and 1 on regular hours.
Upon inspection, technician found Found freezer low on charge, also entire ceiling and parts of sides of the walk-in freezer covered in ice. This indicates a moisture infiltration problem. Tested entire refrigeration system and components. Found that the defrost termination switch is shorted and doesnâ€™t work. This allows defrost times to go to long. Mechanical thermostat is roughly 15 degrees off of correct temperature. Defrost time clock gears are failing causing clock to show improper times. Found suction line insulation inside the box has broken open due to large ice formation. Recommend replacing defrost termination switches, add refrigerant, replace mechanical thermostat, defrost timer module, and to replace suction line insulation. Completed all repairs. Tested unit. Unit currently running as designed
Arrive at customers home to disconnect kitchen sink / master bath / master bath 2 / guess bath room.
Upon inspection, technician found solenoid coils for cooling in branch control are both open. Recommend replacing solenoid coils A & C. 8:51 Replaced solenoids A&C on branch control.
Unable to complete maintenance today. Not able to safely access roof. My 24 foot extension ladder is not tall enough to make it all the way to the top of the roof. Also the way the roof is designed even if we had a bigger ladder to get onto the roof. I would not be able to safely get back off of the roof. We need the key box code to us the designated roof access location. I explained the situation to the manager. And he said that he will let us know when he gets the code so we can schedule to come back out Checked and replaced filters to all units that I could access on the inside. The only remaining units to be checked and filters are the 2 big reach ins on the cook line, the small salad cooler at the far end of the cook line next to the stand up cooler and freezers on the cook line. And the small salad reach in next to the drink station. Canâ€™t do the units on the roof until we get the roof access code. Will return to complete maintenance M.O.D. I spoke with was rick 1-27-20.
Arrived at customers home to check out the 50 gallon gas hot water heater. I found that the hot water heater is 26 years old and is definitely leaking. The leak is somewhere on the tank that I couldnâ€™t see, all connections are great so the core is damaged beyond repair. Gave customer an estimate to replace the hot water heater based on a 6 year, 9 year and 12 year warrantyâ€™s.
Quote to replace condenser fan motor and capacitor on RTU#1. 1/27/2020- replaced condenser fan motor and corresponding capacitor on RTU 1. Tested unit currently operating as designed. Service channel closing # 612135642
Quote to replace both condenser fan motors and capacitors on RTU#2. 1/27/2020- replaced both condenser fan motors and corresponding capacitors on RTU 2. Tested unit currently working as designed. Also cleaned return registers inside store. Service channel closing #612135642
Arrived at customers home to remove custom tub, install new ptrap and pipes underneath kitchen sink and add more pipe to extend for the toilet line. All complete with no leaks.
Both Contactors are burnt and pitted. System Number two will probably fail first. Everything else is working at this time. Customer declines at this time.
Customers garbage disposal teeth were grounded down and loose about to fall out. No repairs are able to be done on it, informed the customer itâ€™ll have to be replaced. Garbage disposal is 3 years old. Gave customer 2 bids.
Customer had tenants in his rental that broke thermostat. Needs us to intall new one. Home had a gas furnace and a package heat pump wired in together. Inspected furnace and found a cracked heat exchanger. Disconnected electrical and turned off gas valve to furnace. Red tagged and left off. Wired n the heat pump to the thermostat. Programmed thermostat for heat pump. Turned on unit and performed a diagnostic check. Found CFM and capacitor bad but still working. Recommended replacement. Pressures and temp split good. Recommended hole unit upgrade out of r22 refrigerant.
I performed the heating maintenance on a gas package unit. I noticed that the contactor was burnt and pitted. I recommended replacing the contactor and signing up for the EAP. The customer agreed and I replaced the contactor. System is working properly at this time
Arrived at customers home to install customer provided toilet and garbage disposal. I removed the old garbage disposal and replaced with the old cord and new garbage disposal. I also removed the old toilet, replaced the wax ring nuts and bolts and installed the new toilet both water tested with no leaks.