Christopher is a top rate technician. Always happy when we know Chris is coming as our tech.
THEY ALWAYS DO A GREAT JOB
Beau was full of energy, thoughtful, and efficient serviceman. He explained everything to me and answered my questions thoroughly. Keep him employed with a bonus!
Knew his business, very helpful and very nice.
We have been using Ambient Edge for years and we are well satisfied with their service. For the last several A/C spring and fall checkups we have requested Beau Brown because of his friendliness and professionalism. He explains what he did and answers any questions we may have. He has also offered suggestions which are helpful for future service. Thank you Beau.
Travis was excellent did a great job on installing my new Hotvwater heater
fantastic people and great workmanship
The service is excellent
PCO3-20-16 Arrived 10/13/2021 other filter kit still on back order MRB Located attic and furnaces, preformed fall start up/maintenance everything in the system was running unit is less than 2 years old nothing to repair or fix at this time Replaced both UV lights and filters located in the air handler
Performed fall maintenance on 2 split systems furnaces. No issues found with up stairs unit. Unit currently running as designed. Downstairs unit is currently heating, but I found that the hot surface igniter is reading 246 ohms when tested. Anything over a 100 is a fail. This is a sign that this component may fail soon. I recommend replacement. The other issue I found is there is a flex connector on the gas line that is penetrating the cabinet and connecting straight to the gas valve. This is against code. Black iron pipe must be used to penetrate cabinet walls. A flex connector can run against the cabinet and create a gas leak. Iâ€™ve submitted estimates for repairs.
Furnace in the attic Furnace in the attic. Went to thermostat and turned on to Heat. Went in attic and inspected duct work and drain. Removed panel from blower door. Door safety switch good. Checked electrical connections. Checked capacitor for blower. Cleaned flame sensor and checked heat exchanger. Checked igniter. Turned power on to the furnace and watched sequence of operations. Checked amp draw on blower and inducer. Checked pressure switch and limit switch. Checked temp split and for C.O. Replaced panels and left system set thermostat to customers preference.
Performed heating maintenance and cleaning on split gas furnace. Checked all motor amperages, capacitor ratings, and safety switches. Everything is working well at this time. Recommended adding a Clear Sky for indoor air quality improvement.
Fall maintenance performed on Lennox gas furnace. Checked electrical and mechanical components. Tested motor capacitors and amperage. Cleaned and inspected furnace components. Tested furnace safety switches. Measured heat rise inside home. Furnace runs satisfactory with no discrepancies at this time. Returned thermostat back to cooling. Customer has chosen to renew during this visit.
Arrived on site. Customer was given estimate to install customer supplied water softener and customer supplied reverse osmosis system. Customer was informed that we would use a subcontractor to drill a hole in the granite countertop for the reverse osmosis faucet. Customer was informed that this would have to be done prior to us beginning our install. Customer asked for estimate to be emailed and was informed that estimate is good for two weeks.
Arrived on site October 21, 2021 water heater install job installed two cream Pro-Formance 6 gallon 120 V water heaters oh and 140 gallon natural gas Rheem performance water heater. Installed three new ball valves couplers and supply lines for all water heaters. Installed pressure tank sediment trap and new gas line as well everything looks good no leaks and customer is extremely happy.
Found pressure switch not closing. Replaced switch and tested furnace operation, everything working properly. Recommended maintenance program, customer declined
Upon arrival lit pilot for customer. Inspected Coleman intermittent pilot furnace. Inspected all components, amp draws , capacitors, motors and temp splits. Unit is heating optimally and going through its sequence normally. Blower motor is loud as bearings are beginning to go out and it is starting to amp high and I let customer know that. All work has been completed.
Package heat pump inspection Heat pump package. Went to thermostat and turned on heat. Went to unit and disconnected power. Removed panels on unit and inspected electrical connections, cleanliness of unit and loos parts. Checked capacitor for compressor and CFM. Restored power to unit and checked amp draw on compressor, CFM and blower. Checked temp split and pressures. Replaced panels to unit and changed the air filter for the customer.
Performed heating maintenance on gas furnace in attic. Tested all safeties, motors, electrical, temp rise, and CO check. System is operating very well with no current issues found. Recommend clear sky system to improve indoor air quality and surge protector on system to protect sensitive components. Maintenance is complete
Recover charge, remove old compressor and capacitor. Install new compressor and capacitor. Perform nitrogen decay test to ensure there are no leaks in system. Evacuate system to 500 microns. Charge with factory charge. 10-21-2021 Performed all approved repairs for room 223 unit. Mod: kenny
Arrived on site. Addressed customers concerns with water leak from bottom floor ceiling in a two story home. Found the master bathroom toilet was clogged and backing into the shower. I believe the source of the leak was coming from the base of the toilet and leaking down from the second story. Recommended removing toilet and using 75 ft cable machine down drain. Gave customer an estimate. Customer accepted. Turned off water to toilet via angle stop. Drained toilet. Removed existing toilet. Ran 75 ft auger down drain. Pushed through a soft resistance. Observed water in shower and drain recede. Replaced wax ring. Reinstalled existing toilet. Restored water to toilet via angle stop. Flushed multiple times. Ran the shower as well. Everything appears to be draining normally now. Checked for leaks. None at this time. Customer happy.
Maintenance completed. Older unit. All electrical and pressure components are in good working order. No issues found. Recommend clear sky as ac renew to protect and prolong life of unit. Customer very interested in clear sky and ac renew. But canâ€™t do it at this time.
Located RTU and preformed fall EAP maintenance and found system was running as designed, two burners in the furnace were loose when shaken by hand but did not rattle or move while system was operating informed customer about this but no big concerns found Customer informed me about a noise he heard after system would satisfy to temp in heating or cooling, the sound the customer heard was the blower winding down and his filters which would smack into the return grill once the blower was no longer pulling them in