Jaime has the great combo of professional and warm towards the customer. He was very thorough on the tune up including washing down the boxes outside with my hose and then putting the hose away. He was helpful in informing me that I possibly needed a surge protector (which should have been offered by the Ambient consultants when I bought the new system) and informed me of the new price increase of my Ambient monthly retainer which I received no notice via email from the company. He even took the time to fix the new filters I had placed incorrectly and did so with humor and kindness. I would like him to come to all of my future calls. He is honest and kind and knowledgeable.
